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JOSEPH B. MAISANO

** ****** ****

Coram, NY **727

Cell: 631-***-****

Email: adxg02@r.postjobfree.com

CAREER SUMMARY

Certified Six Sigma Black belt and Certified Manager of Quality/Organizational Excellence with over twenty years of experience in both Operations Management and Quality Management Systems with the proven abilities of successfully managing operations, implementing processes and procedures in compliance to ISO 9001 to improve productivity and quality to ensure customer’s requirements are exceeded and compliant to OSHA and cGMP regulations.

EXPERIENCE

BEYER GRAPHICS - Commack, NY 2022 – PRESENT

Director of Quality

Responsible for the overall health of the Quality Management System. Work with Sales and Customer Service to ensure customer specification and quality requirements are met and on-time delivery is being met. Implement press quality color standards to ensure product is consistent from order to order.

Ensure procedures and processes are followed and employee training is maintained to ensure roles and responsibilities are current.

M C PACKAGING CORP. - Farmingdale, NY

VP of Operations 2020 – 2022

Overall responsibilities include the supervision of scheduling, production, manufacturing and shipping processes to ensure customer requirements are exceeded. Communicate and provide feedback and work with manufacturing personnel to ensure everyone knows their roles and responsibilities.

Work with departments to ensure materials, inventories and scheduling is managed efficient and effective to ensure efficient processes and customer ship dates are exceeded. Manage preventive maintenance schedules to ensure all machines are maintained and running efficiently along with facilitating and authorizing repairs. Implemented Lean Manufacturing initiatives to improve production processes while minimizing defects and scrap.

Joseph B. Maisano Email: adxg02@r.postjobfree.com Cell: 631-***-**** 2

M C PACKAGING CORP. - Farmingdale, NY

Executive Director of Quality & Customer Service 2017 – 2020 Promoted to Executive Director to work with and guide the VP Operations on how to implement a more structured approach to manage business goals and promote change, including implementing efficiencies, protocols, and accountability throughout the company. Utilized Six Sigma and Lean Initiatives to help drive change and create transparency to maximize process efficiencies and reduce process/ product waste resulting in increased profits and meeting or excelling in business goals and customer on-time delivery. Quality Assurance Responsibilities

Managed and supported the Quality team, concentrating on training needs, daily activities in relation to better communication between team members, operations, scheduling, and customer service ensuring transparency within the company allowing for consistent and successful production runs with minimal downtimes resulting in efficient process yield, high quality products and meet or exceed customer’s expectations. Implemented quality standards in all departments to ensure operators and Quality have the same information and standards required to exceed our customer’s expectations. Responsible for managing the Corrective Action/Preventative Action System, as well as the Calibration System, Supplier Quality, Customer Complaints, MRB functions and internal Quality Audits.

Created and managed the Quality Management Systems intranet which included all current internal documents (SOPs, work instructions, quality and preventive maintenance forms) made readily available to all company personnel along with SDS documents. Continued to evolve the company and implement additional sustainability initiatives with the goal of having the company be in the forefront of sustainable forestry standards.

• Company received its PEFC/ Chain of Custody Certification December 2021

• Company received its SFI/ Chain of Custody Certification December 2021 Customer Service Responsibilities

Introduced both individual and team accountability and emphasized that customer satisfaction along with customer on time delivery is paramount for the company to be successful.

Spearheaded a more robust communication between Customer Service and Operations establishing new protocols and processes resulting in transparency to ensure voice of customer is being communicated throughout the company. Established production scheduling lead time model to ensure lead times are consistent, scheduled accordingly and customer expectations are met. Joseph B. Maisano Email: adxg02@r.postjobfree.com Cell: 631-***-**** 3

Operations Responsibilities

Worked with the VP Operations and introduce inventory controls for better visibility and quicker turnaround times for raw materials to help minimize costs associated with excess inventories.

Introduced a Kanban system to help manage inventory ensuring materials were available on-site when needed to ensure production schedule tollgates are sustained. Worked with Planning/Scheduling and developed a production pull system to manage the three-week lead time that customers expected. New System identified internal process dates to ensure work in progress is on schedule and at the right station to ensure customer orders are on time and will be met.

Increased daily production output in the finishing department by minimizing shift change- over times with projections totaling an increase of 1.67 million pieces produced per year with no added overhead or resources.

Director of Quality and Lean 2013 - 2017

Overall responsibility for change management including implementation of the Quality Management System as well as developing a quality culture that focuses on the voice of the customer and emphasizes Product Quality by implementing operational excellence initiatives utilizing process controls, promoting lean techniques and implementing Six Sigma projects.

Developed and implemented the Company’s Quality System for compliance with ISO 9001:2008, including developing the Quality Manual and Standard Operation Procedures, as well as documenting process maps, work instructions and forms to ensure objective evidence is evident and that processes were being adhered to and maintained compliance. Developed and implemented new Supplier Quality program, Calibration System, Training System Matrix, Internal Quality Audit System, and Corrective Action System. Product Recall System, HACCP Analysis, Raw Material Traceability and Chain of Custody implementation.

• Company received its ISO 9001:2008 Certification in September 2014 and has been certified since. Now holds the ISO 9001:2015 certification since 2016.

• Company received its FSC Chain of Custody Certification in January 2015.

• Company received its BRC/IOP Global STD for Packaging & Packaging Materials Certification in May 2015.

EHS Safety Committee Chairman, responsible for ensuring that the company maintains its compliance with the applicable OSHA regulations and Customer’s GMP requirements. Created and implemented a Lean 5S program as well as Standardized Work and Visual Management Workplace.

Spearheaded Six Sigma / Lean projects with positive results, including improving Customer On-Time Delivery by 20%, reducing inventory tracking errors by 35%, reducing make ready times by 20% and establishing machine capabilities and process standards. Joseph B. Maisano Email: adxg02@r.postjobfree.com Cell: 631-***-**** 4

M C PACKAGING CORP. - Farmingdale, NY (cont’d)

Director of Quality and Lean 2013 – 2017

Chaired the quarterly Quality Management Review meetings with the company’s stakeholders for reviewing current state of the Quality Management System, Key process Indicators including but not limited to, Customer complaint metrics, Scrap costs, production performance as it pertains to quality, Internal audit and third party audit results.

Achieved productivity gains implementing lean initiatives by reconfiguring the work cell in the Stripping department that increased productivity throughput by 50% while reducing waste by 33%, without adding additional resources. Worked with production teams to implement process controls as well as continuous improvement to minimize process waste and scrap due to inefficiencies and uncontrolled processes.

Established new quality protocols and procedures based on lean analysis implementing streamlined processes which combined resource responsibilities freeing up quality resources to concentrate on training and audit responsibilities. Liaison for all Customer and third-party Quality audits. DAVIS VISION - Plainview, NY 2009 – 2013

Lean Business Process Analyst

Transformed company’s uncontrolled high volume, high mix business culture by implementing Quality philosophies based on ISO 9000 Quality Systems along with Six Sigma process controls, including Lean Manufacturing one piece flow and TPS concepts. Company bottom line savings of over $850k in hard savings, resulting from leading and managing the implementation of Six Sigma projects involving WIP reduction, customer returns cost reduction, scrap cost reduction, outsourcing improvements and reduction of process variations by implementing process controls and process efficiencies. Achieved cost savings of $550k and Increased productivity by 53% by developing a new concurrent edging concept in the finishing lab without adding additional resources or capital expenditures. Additional benefits included reducing work cell to 4 edging machines and 5 operators freeing 1 edger and 1 operator from each work cell creating another work cell team, which helped increase the daily total yield output numbers. Achieved a 26% (std deviation) improvement from baseline within 6 months utilizing and implementing kaizen improvements, poka-yoke techniques and FIFO system that concentrated on reducing process waste and improve process efficiencies throughout the manufacturing processes.

Implemented Lean/Six Sigma projects including the streamlining of process responsibilities making processes more efficient and promoting continuous flow, while freeing up indirect positions and reallocated them to direct positions for a cost avoidance savings of $400k. Redesigned Finishing work cells by incorporating cleaning process within each cell prior to the quality approval process ensuring all product shipped to the customer exceeded expectations, which was directly responsible for reducing Customer complaints by 30%. Joseph B. Maisano Email: adxg02@r.postjobfree.com Cell: 631-***-**** 5

DAVIS VISION - Plainview, NY (Cont’d)

Lean Business Process Analyst

Developed and implemented didactic standardized work instructions utilizing lessons learned to standardize processes at multiple facilities reducing recurrent quality issues. Also, utilized standardized work instructions to aid in the training of new employees. Performed time studies identifying process’s daily capacities and bottlenecks resulting in level production flow which was instrumental in a more accurate scheduling/shipping forecast.

EDUCATION

Farmingdale State College – Computer Information Systems CERTIFICATIONS

Certified Six Sigma Black Belt - Six Sigma BB Program, University of California, San Diego ASQ Certified Manager of Quality/Organizational Excellence Certified TPS Lean Practitioner - Toyota Production System, Harvard Business School Lean Enterprise Program, University of Tennessee

HACCP Certified, Food Safety

ASQ Certified Quality Auditor

Boeing Accelerated Improvement Workshop Leadership Training, Boeing St Louis Managing Change through Kaizen, 3DA Corp

Visual Management & Workplace Organization, 3DA Corp Quick Changeover-A Shop Floor Training, 3DA Corp

COMPUTER SKILLS

Proficient in Microsoft Excel, including macro programming, Microsoft Access, including database designs, Microsoft Word, Microsoft Power point, and Microsoft Visio. Knowledge of Minitab, Sigma XL, eVSM Software, Relational Database programming, crystal reporting, others. References will be given upon request.

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