Service Representative Data Entry
Resume:
Amanda Diaz Ramirez
Cincinnati, OH
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Bilingual Staffing Supervisor
The Job Center Staffing - Covington, KY
October 2021 to Present
• Interview potential candidates and try to place them at the correct job that matches what they are looking for.
• Making outbound calls to other candidates to see if they are actively looking for work.
• I drug test candidates to make sure they are all clear to where I am sending them out to work.
• Run Backgrounds to make sure it meets client’s criteria.
• I use Indeed to search up potential candidates for positions that we may have available.
• Answer Phone calls and greet candidates coming into our office.
• I use Excel, Google Docs and other platforms to keep everything organized.
• I help our candidates with any payroll issue they may have or also make sure their direct deposit matches in our system.
• I run E-Verify’s to make sure candidates are authorized to work in the US.
• I currently am the Facebook Ambassador ensuring to post all job openings.
• Account manager making sure we are meeting clients needs, attaching people to the assignment, turning in timesheet to payroll department.
Customer Service Representative
Verst Group Logistics - Hebron, KY
February 2021 to October 2021
• Answered Inbound calls and also make outbound calls
• Created and Printed out BOLS for the forklift drivers to pick and load them into trucks
• Made sure we turned in the orders on time for our client
• Made sure everything was organized and delivered on time
• I would mainly use Microsoft to help keep my work organized Warehouse Worker
Pitney Bowes - Hebron, KY
November 2020 to February 2021
• Pick/Pack
• I would put labels on the packages for subscription products
• Shipping
• Translate at times for our Spanish speakers when there were important meetings and answer questions they may have had
Security Guard
Aegis Protective Services - Cincinnati, OH
September 2018 to November 2020
• Made sure property was secured
• Do a tour around the property
• Answered questions for guests coming into the building
• Issued Access Badge to FedEx or UPS drivers so they can deliver packages
• Made sure the cleaning crews signed in and issued there badge so they could clean the office
• I was backup for the supervisor to make sure everyone was doing they’re work properly
• Greet guests coming into the building
Customer Service Associate
CVS Health Retail - Cincinnati, OH
July 2017 to August 2018
• Greet Customers coming into the store
• Help customers answer there questions or concerns regarding a product
• Put sale signs up and organize the shelves
• I would ring customers out and help them with coupons
• Answer Phone calls
Education
High school diploma
Purcell Marian High School - Cincinnati, OH
August 2014 to May 2018
Skills
• Loss Prevention
• Order Picking
• Packaging
• Security
• Microsoft Excel
• Microsoft Outlook
• Bilingual
• Customer service
• Typing
• Computer skills
• Warehouse experience
• Google Docs (2 years)
• Microsoft Word
• Microsoft Office
• Clerical Experience
• Recruiting (1 year)
• Microsoft Powerpoint
• Front Desk
• Data Entry
• Human resources (1 year)
• Interviewing
• Administrative Experience
• Employee Orientation
• Shipping & Receiving
• Organizational Skills
• Internal recruiting
• HR sourcing
Languages
• Spanish - Fluent
Contact this candidate