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Service Representative Data Entry

Location:
Cleveland, OH
Posted:
May 31, 2023

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Resume:

Amanda Diaz Ramirez

Cincinnati, OH

adxfym@r.postjobfree.com

+1-513-***-****

Authorized to work in the US for any employer

Work Experience

Bilingual Staffing Supervisor

The Job Center Staffing - Covington, KY

October 2021 to Present

• Interview potential candidates and try to place them at the correct job that matches what they are looking for.

• Making outbound calls to other candidates to see if they are actively looking for work.

• I drug test candidates to make sure they are all clear to where I am sending them out to work.

• Run Backgrounds to make sure it meets client’s criteria.

• I use Indeed to search up potential candidates for positions that we may have available.

• Answer Phone calls and greet candidates coming into our office.

• I use Excel, Google Docs and other platforms to keep everything organized.

• I help our candidates with any payroll issue they may have or also make sure their direct deposit matches in our system.

• I run E-Verify’s to make sure candidates are authorized to work in the US.

• I currently am the Facebook Ambassador ensuring to post all job openings.

• Account manager making sure we are meeting clients needs, attaching people to the assignment, turning in timesheet to payroll department.

Customer Service Representative

Verst Group Logistics - Hebron, KY

February 2021 to October 2021

• Answered Inbound calls and also make outbound calls

• Created and Printed out BOLS for the forklift drivers to pick and load them into trucks

• Made sure we turned in the orders on time for our client

• Made sure everything was organized and delivered on time

• I would mainly use Microsoft to help keep my work organized Warehouse Worker

Pitney Bowes - Hebron, KY

November 2020 to February 2021

• Pick/Pack

• I would put labels on the packages for subscription products

• Shipping

• Translate at times for our Spanish speakers when there were important meetings and answer questions they may have had

Security Guard

Aegis Protective Services - Cincinnati, OH

September 2018 to November 2020

• Made sure property was secured

• Do a tour around the property

• Answered questions for guests coming into the building

• Issued Access Badge to FedEx or UPS drivers so they can deliver packages

• Made sure the cleaning crews signed in and issued there badge so they could clean the office

• I was backup for the supervisor to make sure everyone was doing they’re work properly

• Greet guests coming into the building

Customer Service Associate

CVS Health Retail - Cincinnati, OH

July 2017 to August 2018

• Greet Customers coming into the store

• Help customers answer there questions or concerns regarding a product

• Put sale signs up and organize the shelves

• I would ring customers out and help them with coupons

• Answer Phone calls

Education

High school diploma

Purcell Marian High School - Cincinnati, OH

August 2014 to May 2018

Skills

• Loss Prevention

• Order Picking

• Packaging

• Security

• Microsoft Excel

• Microsoft Outlook

• Bilingual

• Customer service

• Typing

• Computer skills

• Warehouse experience

• Google Docs (2 years)

• Microsoft Word

• Microsoft Office

• Clerical Experience

• Recruiting (1 year)

• Microsoft Powerpoint

• Front Desk

• Data Entry

• Human resources (1 year)

• Interviewing

• Administrative Experience

• Employee Orientation

• Shipping & Receiving

• Organizational Skills

• Internal recruiting

• HR sourcing

Languages

• Spanish - Fluent



Contact this candidate