PHYLLIS RICK ACKER

***** ********* ****** *******, ** 20147 703-***-**** adxfyj@r.postjobfree.com Professional Profile

I am a Highly energetic and motivated professional maintaining dual careers as a successful interior designer and Sales Executive with over 17 years in design and 20 years sales experience with Fortune 500 companies. I am Seeking a position that leverages my proven talents in interior design and as a successful sales representative by utilizing my artistic creativity, communications skills, sales expertise, professional contacts and relationship building. Key Skills

Management Sales & Client Services Marketing & Product Knowledge

Tactical Strategic Planner Builds Customer Loyalty Expert in Trend Analysis

Strong Budgeting Skills Focus on Client Needs In-depth Product Familiarity

Skillful Tactful Negotiator Confident Communicator Creative Presentations

Effectively Trains/Develops Employees

Resourceful Project Management

Creative Problem Solver

Professional relationships

Alert to New Technologies

Business Referrals

Professional Work History

2/2017 - Senior Designer

Present Conestoga Tile, Sterling, VA. Conestoga Tile is a family-owned business and a major supplier of ceramic, porcelain and natural stone tile to homeowners, dealers and contractors through-out the mid-Atlantic region. With showrooms serving Northern Virginia, Washington D.C, Maryland including Annapolis and Columbia, as well as Pennsylvania, including Hanover, Harrisburg, York, and Lancaster. They represent the most revered manufacturers from the U.S. and around the world and are known for high quality products and support, competitive pricing, on-time delivery, and for offering educational events and seminars to the communities they serve. I am one of five professional design consultants that assist homeowners in selecting products that meet their budget, taste, and lifestyle. I am known for providing personal attention to detail in providing customers aesthetically pleasing options and incorporating the newest trends in tile and real marble. I work closely with custom builders which has expanded to developers for the new Creighton Farms and Granada.communities. My customers have included members of the Washington Football Team whose homes typically include up to ten bathrooms and large gourmet kitchens. The personal relationships I have developed and professional expertise I provide has resulted in numerous repeat customers, both homeowners and builders, and consistently high by name reviews in Yelp, Google and Birdeye. In addition, Conestoga management has received numerous letters and e-mails praising my customer service and designs. 1/2016 - In-Home Design Consultant

2/2017 Calico Corporation, Fairfax VA. Calico is one of the largest retail stores of designer fabrics, window treatments, custom furniture, and bedding. I was an In-Home design consultant guiding clients to the best custom window treatment for enhancement of their existing windows. I consulted with each homeowner to successfully coordinate their already existing furnishings with these new products to complete each room. The selection of fabrics, furniture and space planning were all essential to the end design. I attended ongoing training in window treatment design and assembly. I have full knowledge of window treatment installation and construction. I also, have worked with many hardware vendors and am familiar with this part of the window treatment process, which can be as important as the treatment itself. Custom bedding and a full line of upholstered custom furniture, added to the full scope of the Calico offerings. I exceeded quota each month and was named top performer at Calico for in-home sales. 12/2015 – Senior Design Consultant

1/2016 H.D. Supply, Chantilly, VA. HD Supply was an industrial distributor in North America. The company provided a broad range of products and value-added services to approximately 500,000 professional customers in maintenance, repair and operations, infrastructure and power and specialty construction sectors. The company was re-acquired by The Home Depot in December 2020. In this position I worked closely with new homeowners, project managers, sales managers and builders in different communities in Loudoun and Prince William Counties with interior and exterior design selections before, during and after home construction. I made recommendations for cabinets, flooring, lighting and tile in both Townhomes and Single- Family Homes taking in consideration the homeowner’s budget, taste and lifestyle, while meeting construction timelines.

9/2014 – Design Consultant

12/2015 Toll Brothers Inc., Ashburn VA. Toll Brothers, Inc. is the nation’s leading builder of luxury homes and won National Builder of the Year, 2014. I was a consultant in the Design Studio assisting buyers with the selection of flooring, tile, cabinets, countertops, lighting and appliances. I listened to each client and made recommendations for product selection based on the client’s budget, their preferences, my expertise in the overall design industry and my knowledge of Toll Brothers design offerings. Building a trust and rapport with each buyer is essential and is what I did best. Equally important is the excellent rapport and communication I built with the sales department and project managers. I am known for my attention to detail, which was a must in this position.

9/2013 – Senior Sales Representative

9/2014 Citizen Watch Company, Torrance CA. Citizen Watch Company is an international leading watch manufacturer and distributer with over 19,000 employees and sales of over $3 billion a year. I was a regional sales representative and the face of Citizen Watch for Northern VA, Washington DC and parts of Southern Maryland. I maintained positive rapport with continuous interaction with senior managers at regional and local levels ensuring maximum visibility of product and growth in sales. I achieved overall 70% increase in sales during my entire tenure.

2/2009 – Senior Sales Representative and Merchandiser 9/2013 The Pet Firm, Phoenix, AZ. The Pet Firm is a sales, marketing and merchandising company specializing in dog food and pet supplies to major pet food chains and specialty stores. I represented and managed over 50 products assuring all products are stocked, secondary placement is attained, and point of sale material is visible. I exceeded all sales objectives including winning several achievement awards for outstanding sales and service. I communicated with general managers and marketing professionals daily. I influenced and increased sales in all categories of the appointed products assigned to me. 1/2005 – Owner - Interior Design Business

Present Sitting Pretty Interiors, Ashburn, VA. Sitting Pretty Interiors (SPI) provides a full range of design service to residential customers; successfully incorporating floor plans to beautifully finished rooms. We appeal to a wide consumer base by incorporating current trends and forecasting changes in styling by reviewing trend services, national and international magazines, shopping stores and the web, as well as trending colors for development of seasonal color cards. SPI continually monitors customer preferences to determine focus of sales efforts

1977 - Senior Sales Management Positions with the Following Companies: 2009 Warner Lambert Codex Corporation Rolm Corporation Royal Business Machine Kraft Inc.

American Home Products Brookfield Homes

Education

Bachelor of Fine Arts Degree from Pennsylvania State University Interior Design Degree from Northern Virginia Community College Professional Affiliations

American Society of Interior Designers (ASID)

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