Public Administration or CCTV Surveillance security
Resume:
Professional Summary
Seeking a challenging and fast-paced role
where I can leverage my skills and experience
to make a significant impact. Excited to
contribute to an organization that values
continuous learning and growth.
Education
Grade 12 - Ramafole Senior Secondary School
Jan 2013 - Dec 2014
Public Administration - Amandla Obunye
Training Academy
Sept 2018 - Oct 2019
Computer literacy - Afrika Tikkun
Jun 2016 - Nov 2016
Educare Course - North Link Goodwood
Campus
Jun 2015 - Jun 2016
****************@*****.***
South African
08.02.1994
Female
Experience
Senior associate
WNS Global
Oct 2023 - Continue
Responsibilities: Managing
Inbound Inquiries:
Responding to customer
inquiries via various
channels (phone and
emails) qualifying leads,
and prioritizing high-
potential leads. Providing
Customer Support:
Addressing customer
issues, resolving
complaints, and ensuring a
high level of customer
service. CRM Management:
Maintaining accurate
records of customer
OC
Ongezwa Cikizwa
CCTV Surveillance course - TDF Risk
Management Training Centre
Feb 2024 - Feb 2024
Reference
Claudette De Villous - Senior Associate Team
Leader
WNS Global
Nqabisa Qonongo - Thembelihle S.S.S Clark
082******* - **************@*****.***
Thembelihle S.S.S
Languages
English,Xhosa and
Sotho/Tswana :
Read,Write and
Speak
interactions within the CRM
system.Ensuring
Compliance: Adhering to
company policies,
procedures, and industry
regulations.
Administrative Assistant
B.M. Mfikili
Oct 2019 - Aug 2022
providing essential
administrative and clerical
support to ensure the
smooth operation of a
school. This includes
managing records, handling
Correspondence: Handling
incoming and outgoing
mail, emails, and phone
calls; preparing routine
correspondence, memos,
and reports., assisting with
student and staff needs,
and contributing to the
overall efficiency of the
school's administrative
functions. Filing and Record
Keeping,Data Entry and
Management.
Contact this candidate