MARY CASSELMAN
***********@*****.*** 419-***-**** Pioneer, OH 43554
Summary
Authorized to work in the US for any employer
Skills
Microsoft Office, data entry
Relaying Complex Information
Data Research and Validation
Analytical Thinking
Verbal and Written Communication
Evidence-Based Decision Making
Data Integrity Assurance
Complex Problem Solving
Information Organization
Handling, scheduling, general office experience and customer service.
Continuous Improvement
Documentation and Reporting
Data Processing
Experience
Morley Companies MI
ParTech Analyst
04/2023 - 05/2023
Use of MicroSoft office (Word and Excel)
talking calls and assisting dealers with finding and verifying usage of parts with associated vehicles through GM programs
Recommending updates to Electronic Parts Catalog, to allow dealers and other analysts easy of finding parts
researching specific information concerning safety recalls, service bulletins and customer satisfaction
researching 2D and 3D part prints
customer service
Menards Distribution Center OH
Maintenance Parts Clerk
08/2021 - 02/2023
Data entry of completed jobs
Maintaining and tracking inventory
Billing for parts and tech labor
Ordering parts
Sending and receiving emails
Filing completed documents
Making and receiving phone calls
Dispatching techs to jobs
Researching parts for equipment
Creating and implementing spreadsheets
Proficient in use of Microsoft Office software
Time management and ability to work unsupervised
Menards Distribution Center OH
Forklift Operator
03/2017 - 08/2021
Excelled in a fast paced working environment without sacrificing safety
Certified in Forklift Operation
Trained several new employees
Loaded and moved pallets containing product for stores as well as special orders for guests
Accurately inspected incoming and outgoing product weight
Maintained a clean and orderly work area
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Maintained current forklift training and certification as required by company policies.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Inspected lifts before use to prevent damage to goods.
Used handheld scanners for warehouse management system compliance.
Packaged, labeled and tagged goods before transfer.
Checked shipments for damaged or incorrect items.
Reported safety and quality issues to management.
Tied and secured loads to prevent shifting or damage to items.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Maintained yard appearance, keeping ground clean and clear.
Relocated goods from dock area to appropriate storage locations.
Secured loads on pallets to minimize damage and worker injuries.
Communicated with team members to coordinate efficient and accurate movements.
Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
Easy Living Defiance, OH
Residential Specialist
05/2010 - 04/2012
Assisting individuals with MR/DD complete ADL's (Activities of Daily Living) including; cooking, general house cleaning, proper hygiene, banking, dressing, shopping, making and maintaining Dr
Appointments, paying bills, transportation, managing and maintaining finances, and promoting independence
Completing state and company required paperwork regarding; observations of behaviors, medication dispensing, doctor's reports, unusual incidents, balancing, maintaining and reconciling finances.
Spoke respectfully to residents, demonstrating how to properly behave and properly communicate.
Observed strict security measures both in-home and when out in public to keep residents and staff members safe.
Provided assistance with daily self-care, preparing meals, laundry and other household chores.
Transported and supervised residents through shopping trips, doctor appointments and extracurricular activities.
Kept meticulous records for residents, carefully documenting medication, behavioral issues and feeding patterns.
Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
Reported illnesses, emergencies and crisis situations immediately to residential management and/or on-site nursing staff for assistance.
Filling Homes of Mercy Napoleon, OH
Direct Support Staff
04/2008 - 05/2010
Assisting individuals with MR/DD complete ADL's (Activities of Daily Living) including; cooking, general house cleaning, proper hygiene, banking, dressing, shopping, making and maintaining Dr
Appointments, paying bills, transportation, managing and maintaining finances, and promoting independence
Completing state and company required paperwork regarding; observations of behaviors, medication dispensing, doctor's reports, unusual incidents, balancing, maintaining and reconciling finances.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Assisted individuals in development of social skills to become integrated in community.
Assisted individuals in learning and developing new skills.
Documented current patient information to update vital signs, behaviors and eating habits.
Accompanied or transported clients to appointments, errands and social activities.
Assisted with planning and coordination of activities and outings based on individual needs.
Supervised medication administration, personal hygiene and other activities of daily living.
Transported clients to doctor's appointments and errands.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Followed care plan and directions to administer medications.
Used approved crisis intervention techniques in emergency situations.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Enhanced patient wellbeing by supporting participation in recreational activities.
Monitored client's well-being, safety and comfort under physician direction.
Reported changes in client condition to administrators, facilitating nursing intervention.
Tracked and reported clients' progress based on observations and conversations.
Williams County Board of Elections Bryan, OH
Clerk
01/2008 - 04/2008
Filing and handling of election paperwork, computer data entry, scanning, faxing, handling phone calls and customer service.
Williams County One Stop, Time Services Montpelier, OH
04/2007 - 01/2008
Computer data entry, general clerical, spreadsheet development, publication development, filing and recording, scanning, faxing, printing, handling phone calls and customer service.
Williams County Cancer
Clerical
Assistance, WEDCO, United Way and
Education and Training
Owens Community College Perrysburg, OH
Business Management