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Customer Service District Manager

Location:
Wichita, KS
Salary:
50000
Posted:
May 31, 2023

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Resume:

Dedicated District Manager with

extensive experience directing

operations, sales and staffing for

numerous locations throughout area.

Excellent record of success driving

improvements and elevating public

profile for brand resulting in increased

revenue. Team leader with success

guiding, coaching and motivating

employees.

Workforce Development

Information Analysis

Vendor Management

Goal Setting and Performance

Metrics

High School Diploma

Eastern Heights

Agra, KS

05/1973

- Honor Roll

Cotti Foods dba Wendys

District Manager Wichita, KS 03/2017 to 09/2019

Identified and developed top talent within management structure to promote performance-oriented culture. Mentored team members by demonstrating best practices for sales and customer service.

Supervised 6 General Managers and managed all performance metrics within my territory.

Prepared locations for audits by analyzing marketing and inventory reports.

Strategized business operations, merchandising strategies and personnel moves.

Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.

Cultivated positive rapport with associates and team leadership.

Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs. Collaborated with General Managers to improve performance and grow sales.

Performed research to maintain knowledge of competition within district.

Worked with direct reports to develop and implement action plans, improving operating results.

Drove district growth through program quality, sales initiatives and customer service.

LDF Food Group Inc. dba Wendys

District Manager Wichita, KS 02/1990 to 03/2015

Mentored team members by demonstrating best practices for sales and customer service.

Cultivated positive rapport with associates and team leadership.

Identified and developed top talent within management structure to promote performance-oriented culture. Diana

Losey

adxfvq@r.postjobfree.com

316-***-****

Wichita, Kansas 67216

Summary

Skills

Education and Training

Experience

DL

Supervised 6 General Managers and managed all performance metrics within my territory.

Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs. Prepared locations for audits by analyzing marketing and inventory reports.

Strategized business operations, merchandising strategies and personnel moves.

Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.

Maximized branch revenue by optimizing daily operations. Oversaw store merchandising, brand exposure and product availability.

Drove virtual and customer interface utilizing technology, enhancing value and service.

Prioritized existing accounts and deployed off-premise resources to achieve set market goals.

Performed research to maintain knowledge of competition within district.

Worked with direct reports to develop and implement action plans, improving operating results.

Drove district growth through program quality, sales initiatives and customer service.

Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.



Contact this candidate