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Security and Customer Service Professional

Location:
Azusa, CA
Salary:
19.00/hr
Posted:
May 31, 2023

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Resume:

Tina Bartowick

424-***-****

adxfum@r.postjobfree.com + Azusa, CA 91702

Summary

Seasoned Security Officer equipped with excellent communication skills consistently

maintains detailed logs of important events. Skilled in problem-solving and conflict

resolution with knowledge of law enforcement investigations. Trustworthy and

committed to honest interactions with supervisors, employees and customers.

Skills

+ Customer Service

+ Leadership Skills

+ CPR- First Aid- Adult / Adolescent /

Infant

+ Ground Patrol

+ CCTV Monitoring

+ Incident Reporting

+ Professional Demeanor

+ Verbal and Written Communication

+ Employee and Visitor Screening

+ Team Player

+ Attentive and Observant

+ Emergency Response

+ Detailed Activity Logs

+ Security Team Coordination

Active Listening

Schedule Coordinations

Team Leadership

Microsoft Office

Team Training

Coaching and Mentoring

Cooperative Attitude

Honest and Ethical

Security Regulation Enforcement

Law Enforcement Collaboration

Intruder Response and Removal

Fire Department Communication

Theft Prevention

First Aid Training

Experience

04/2022 - 05/2023

GSOC Operator, Integrated Protection Group, Los Angeles, CA

+ Monitored building and property entrances and exits to detect intrusions and protect

assets.

+ Maintained high levels of alertness throughout shifts.

+ Completed required shift logs and reports, highlighting routine activities, suspicious

circumstances and critical incidents.

+ Identified suspicious activity to determine appropriate response.

+ Monitored security cameras to identify and respond to suspicious activity.

+ Maintained calm composure during emergencies while communicating with local law

enforcement and emergency response services.

+ Inspected security systems to maintain consistent operational availability and to detect

evidence of tampering.

12/2009 - 06/2022

PERSONAL ASSISTANT / SECURITY FOR DESIGNER, Madden Designs, Los

Angeles, CA

+ Organized personal and professional calendars with reminders for upcoming meetings

and events.

+ Maintained clerical correspondence via email and phone

+ Booked flights, hotel accommodations and ground transportation for smooth business

traveling

+ Coordinated meeting and work schedules for staff teams and executives.

+ Made travel arrangements for employee trips and conferences.

+ Completed basic administrative work and managed household accounts.

+ Accompanied clients to appointments and arranged transportation.

+ Supervised property entrances and exits and monitored employee safety,

+ Oversaw highly effective security team and managed scheduling and resource

allocation.

+ Floated between security locations to check in with officers, assess security and make

proactive adjustments based on changing conditions.

12/2013 - 02/2016

CONCIERGE, HOSPITAL SECURITY, Pacific Alliance Medical Center, Los

Angeles, CA

+ Acknowledged and greeted guests entering or leaving building, promoting pleasant

environment.

+ Maintained guest privacy and building reputation by keeping information confidential.

+ Answered guest questions regarding local area, facilities and amenities

+ Delivered exceptional service to every customer through active engagement, effective

listening and well-developed interpersonal skills.

+ Assisted in verifying staff credentials, granting access to generally restricted areas.

+ Recognized security risks to properly handle situations.

10/2012 - 01/2014

SECURITY SUPERVISOR, Bowlin And Company Inc, Los Angeles, CA

+ Supervised property entrances and exits and monitored employee safety,

+ Provided security team leadership and contributed to on-call duties.

+ Monitored entire facility using CCTV while simultaneously performing dispatch duties.

+ Inspected posts and met with subordinates to outline tasks and responsibilities.

+ Managed security staff schedules for shifts, minimizing overtime costs.

+ Communicated and enforced compliance with state and local laws while emphasizing

company standards of professionalism and safety.

+ Hired, trained and managed staff of 27 Officers.

+ Worked efficiently in busy, high-risk settings while maintaining best-in-class standards

of excellence for security initiatives.

+ Developed and implemented training procedures for newly hired personnel.

03/2007 - 10/2013

GRAVEYARD SERGEANT / LEAD DISPATCHER, Andrew's International

Security Incorporation, Burbank, CA

+ Secured premises and personnel by patrolling property and monitoring surveillance

cameras.

+ Monitored entire facility using CCTV while simultaneously performing dispatch duties.

+ Managed security staff schedules for shifts, minimizing overtime costs.

+ Communicated and enforced compliance with state and local laws while emphasizing

company standards of professionalism and safety.

+ Worked efficiently in busy, high-risk settings while maintaining best-in-class standards

of excellence for security initiatives.

+ Managed staff schedules for shifts and events to minimize overtime costs.

+ Responded immediately to security threats, breaches and emergencies, following

proper protocols.

+ Inspected posts and met with subordinates to outline tasks and responsibilities.

Education And

Training

01/2007

Medical Billing And Coding Certification, Medical Billing And Coding

Chaffey Adult School, Ontario, CA

01/2007

Certificate Of Completion, Business Administration

Chaffey Adult School, Ontario, CA

01/1989

Certificate Of Completion, Accounting Technology and Bookkeeping

Chaffey Adult School, Ontario, CA

06/1988

HIGH SCHOOL DIPLOMA, College Prep Courses

Chaffey High School, Ontario, CA

Criminal Justice

Ashworth College, Norcross, GA



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