Velda Brunson

*** **** **** ******

Apopka, Fl. *2703

321-***-****

adxfui@r.postjobfree.com

Summary: Data Entry, Customer Service, Typing,10-Key Payment Specialists, Quick books. knowledge of Microsoft Excel, Word, Medical Coding, Prior Authorization, Stop payments, Knowledge of EOB,

Reissue payments, Ability to understand and interpret policies and procedures. Ability to read, email and chat customer service skill,understand, and follow oral and written instruction. Possess strong interpersonal skill, able to communicate effectively with coworkers and others. willing to self-learn and ask questions to clarify processes or expectations, knowledge of Medicare verifying benefits, Ic-10 coding, review benefits, HIPPA training

Experience:01/18/23-2/19/2023: Randstad/ Return Processor/ Legendary Whitetails

Enter invoices for return items, enter refunds thru pay-pal and credit cards and reorder colors and right sizes for customers, thru pay pal, credit cards

Experience: 06/28/2022 -12/01/2022: Randstad/Temporary Service: Lake Mary Fl / Document Imaging Chart Recovery Specialist/Advent Health-Compare the Face Sheet MRN/FIN to the patient record and/or computer ensuring accuracy.

Utilizes knowledge of medical record format and identifies forms and their appropriateness for inclusion in the record.

Ensures like documents are grouped together (e.g. Physician orders and Progress notes) and are in reverse chronological order.

Maintains productivity levels in accordance with current standards.

Maintains quality levels in accordance with current standards.

Confirms all batch cover sheets have patient identification and initials/dates appropriately.

Performs other duties as assigned.

Experience:03-202*-**-****: Qualfon-federal Employee Program

CSR, check benefits for health insurance, prior authorization, stop payments, reissue payments, research claims, verify, insurance, benefits check proper codes for different procedure at hospitals and doctors offices

Experience: 03/2014-6/7/2020: USAP ANETHESIOLOGISTS

Account Information Specialist, Data Entry, medical billing, verification of correct insurance for procedures, entering information for surgical centers and hospitals for payments.

Experience: 08/2006-01/2013: Temp Staffing: Data Entry, Opening IRA accounts, Data, CSR,10 Key, Typing, Accounts Payable

Experience: 03/2000 -07/2006: A.I.G. Maitland, Fl.

Payment Specialist:

Responsible for making payments to repair facilities by credit cards & checks, Data Entry, research and resolve customer issues, such as rental agreements, customer service, stop payments on checks, due to wrong address, to much money, not enough money, verifying labor amounts for vehicles, time spent on repair jobs, and correct parts for automobiles, while working with claim adjusters, refund monies to customers.

Reviewed charge documents for accuracy as well as corrected errors, return documents to source or enter missing data.

Informing team leader about unusual situations affecting productivity, accuracy and efficiency of data flow.

Responsible for other duties as assigned.

CSR

Data Entry

Experience: 2006-2013: Various Temp Staffing: Adecco, CFS, RH

Issue Checks

Filing

Research Documents

Process 150 to 175 invoices

Data Entry

CSR

10 Key-10,00KPH

Accounts Payable

Typing-40 WPM

Administrative Assistant

Microsoft Outlook

Word

TPX Session

Education: Auburndale Sr. High

Mid- Fla Tech: Administrative Assistant

Certificates: Data Entry, Typing, 10 Key, Office Procedure

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