Jenive Estrada

951-***-**** adxfub@r.postjobfree.com Murrieta, CA 92562 DOB. 06/01/2004

SUMMARY

Well-rounded individual, possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

SKILLS

• Scheduling and Calendar Management

• Document Control

• Billing and Invoicing

• Cash Transactions

• Listening Skills

• Data Entry

• Strong Problem Solver

• Supervision & Leadership

• Friendly, Positive Attitude

• Bilingual

• Received Seal of Biliteracy for Spanish

EXPERIENCE

Front Office Assistant, Rancho Physical Therapy, June 2022-Current Murrieta, CA

• Recorded detailed prognosis, treatment, responses and progress notes in patient charts.

• Collected copays and account balance payments and updated account records.

• Maintained front office cleanliness and organized supplies to increase productivity.

• Answered office phone and emails to schedule appointments, answer questions and document information.

• Handled incoming calls and directed callers to appropriate department or employee.

• Welcomed large volume of guests and improved overall customer service.

• Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.

• Updated office calendars with new appointments and accommodated last-minute schedule changes.

• Supported and coached new employees on policies and safety measures and offered assistance with tasks.

• Verified outdated data and implemented necessary changes to records.

• Maintained database by entering new and updated customer and account information. Data Entry Clerk, New Image Ultrasound, December 2021-Current San Diego, CA

• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

• Identified and corrected data entry errors to prevent duplication across systems.

• Audited new data, identifying potential issues and corroborating reports.

• Reviewed and updated account information in company computer system.

• Proofread and edited documents to correct errors.

• Responded to daily inquiries and requests within mandated timeframe to meet deadlines.

• Followed data program techniques and procedures to maintain data entry requirements.

• Worked well with automatic computer dialing and proprietary software to manage daily call loads. EDUCATION AND TRAINING

Bachelor of Science

Biomedical Sciences, California Baptist University, Riverside Expected in May 2026 High School Diploma

Vista Murrieta High School, Murrieta June 2022

LANGUAGES

Spanish:

Full Professional

English:

Native/ Bilingual

ACTIVITIES AND HONORS

• Leadership

• President of Biology Club

• Captain of Girls Lacrosse

• Freshman representative Biomedical club

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