Wandiria Salazar

**** ***** *********

Bronx, NY 10468

New York 11421

646-***-****

adxfsk@r.postjobfree.com

Objective: To get a position that allows me to utilize all my skills

Experience:

11/13 –05/2019

Dal Global Services Ticketing Agent/Acting Lead Agent (Tame Airline)

Air Europa Airline

General duties:

Help passengers with any type of issues with their reservations or ticket, ticket sales, charge for anything that the passengers need to pay, overweight bags, oversize, upgrades, etc.

Flight report

Passenger service, gate agent, arrival

Briefing (assigning agents to their position)

Training new employees

10/13-04/15

Worldwide Flight Service Ticketing Agent/ Supervisor (Tame Airline)

General duties:

Ticketing

Daily reports

Set up a briefing

Training new employees

08/12-01/15

DAL Global Services Passenger service agent (Interjet Airline)

General duties:

Check passenger from the passenger list, check passport, check passenger’s bags, board aircraft at gate, make announcement to the passenger at gate, escort passengers when is necessary

Ramp coordinator, check the weight and balance of the aircraft, giving the paperwork to ASIG to load the bags in the aircraft, giving the paper works to the captains, singing the flight plan and sending the proper message to Mexico

Ticketing: help passengers with any type of problems in their reservations, ticket sales, charging passengers for overweight bags

Doing the ticketing report at the end of the day

04/11-08/12

DAL Global Services Cabin Service Agent

General duties:

Responsible for the cleanliness, safety and security of aircraft

Maintain the aircraft report and submitting to the supervisors

06/06-08/10

Mc Donald's Chief Manager (New York, NY

General duties:

Scheduling Coordinator: Set up the daily schedule, assigning the crew to their responsibilities

Manager registers: responsible for changing cash drawers, changing cash drawers down, taking the deposit to the bank

Opening and closing the restaurant, take customer orders and communicate the orders to the kitchen staff.

Maintain the equipment’s in proper conditions

Education:

Lehman College Major: HSA

Hostos Community College Major: Nursing

Skills: Bilingual; Spanish and English

Excellent communication skills, excellent customer service, Microsoft word, Excel, computer literate, CITA program, Amadeus, sky port, sky speed. Amadeus Altea

Certifications:

Safety Management System (SMS), security (AVSEC),

Reference:

Upon request

Contact this candidate