Starr Lewis
Grand Rapids MI *****
1
EDUCATION
Davenport University, Grand Rapids MI
Accounting and Microsoft Suite
SOFTWARE
Epicor, 3M, QuickBooks, Fishbowl Inventory program, Unix, Thoroughbreed, Excel, QAD 2013 – Jan 2023
BAKER PERKINS, Grand Rapids, MI
ACCOUNTS RECEIVABE/PAYABLE
• Performed payables while teammate was off with three way matching, working with purchasing to review invoices, and receiving approval to pay.
• Cleared account balances by examining customer payments and history
• Monitored AR reports checking for late, delinquent, or missing invoices and payments
• Independently handled clients’ requests for billing review and resulotion
• Reduced outstanding receivables from 25% to under 5% over a 3 month period
• Maintained reduced receivables
• Prepare bank statements by verifying and balancing receipts
• Prepared and send out approx. 150 invoices weekly TEMPORARY ROLES
ERWIN QUARDER, Grand Rapids, MI
ACCOUNTING ASSISTANT (June – December)
• Obtaining orders from customers from email or customer portal
• Sending order confirmation after purchasing confirms parts and file orders.
• Sending order confirmation after purchasing confirms parts and file orders.
• File packing slips for invoicing
• Pulling invoices for payments and applying payments to customer’s accounts.
• Make collection calls and record account activity
• Order office supplies and take used toner cartridges, batteries, etc. to store for recycling. OLIVER –TOLAS, Grand Rapids, MI
ACCOUNTS RECEIVABLE/CREDIT (December-April)
Starr Lewis
1015 Park SW
Grand Rapids MI 49504
2
• Retrieved bank report and review for most recent activity
• Daily cash updates through Excel, create entries for recent transactions
• Balanced transactions to bank report
• Retrieved checks from bank and apply to customer accounts
• Cash applications to include credit card and ACH or EFT payments
• Balanced all intercompany incoming payments
• Made Collection calls
• Run D&B Reports and ran credit checks for potential customers
• Set up new customer accounts into database
• Ran month end report
CASCADE ENGINEERING, Grand Rapids, MI
ACCOUNTS PAYABLE (July – September)
• Responsible for entering 150-200 payables invoices into QAD accounting system daily
• Contacted purchasing and receiving department to ensure invoiced quantities were accurate
• Reviewed vendor statements to identify missing invoices and request duplicate copies if needed
• Contacted vendors to negotiate the elimination of a late fees and additional finance charges
• Filed all completed invoices once entered into the system GRABBER, INC, Grand Rapids MI.
COLLECTIONS (November 2010-February 2011)
• Used QuickBooks reporting to identify accounts 45+ days outstanding
• Contacted business customers such True Value, Meijer, Gander Mountain, Dicks, MC Sports and OverStock.com by mail, email, telephone to solicit payment
• Note customer collections contact in QuickBooks system
• Review customer invoices for inventory discrepancies using Fishbowl inventory system
• Applied address/telephone number changes to master customer accounts
• Review files, records, and other documents to obtain information to respond to requests
• Used Excel for month end reporting
GINSAN INDUSTRIES, Grand Rapids, MI
CREDIT AND COLLECTIONS 1992 TO 2008
• Processed credit checks and credit references provided by applicant
• Determined sales tax status according to which State the customer is located and if qualified for tax exempt status
Starr Lewis
1015 Park SW
Grand Rapids MI 49504
3
• Determined credit limits based on information received from credit references
• Created new customer master list files inputting into Unix and Thoroughbreed software system
• Reviewed application for pertinent information regarding international shipments and proper tax id numbers
• Communicate with corporate sales team when credit has been denied due to delinquent accounts or if terms are prepaid
• Review customer accounts on a semi-annual and annual basis to increase or decrease credit limits based on history of payment or sales
• Solicit approval from CFO to release orders when credit limit was exceeded
• Used Unix aging report to complete collections calls for all accounts 30,60 and 90+ days outstanding
• Contact customer by mail, email, or telephone to solicit payment
• Advise customers of necessary actions and strategies for debt repayment
• Answered customer inquiries regarding discrepancies and documented information about financial status of customers and collection effort
• Suggest customers pay past due amounts on account, or return damaged or unwanted merchandise
• Gather information needed to send customers to collection agencies after efforts have been exhausted
• Maintain ledgers and registers, posting charges and refunds to individual accounts, and computing and verifying balances
• Used Excel spreadsheets to track credits issued to customers and credits received by vendors
• Reconcile and post receipts for cash received by various customers and departments