CATRINA C. WILLIAMS
Mesquite, TX ***** • 972-***-**** • *************@*****.***
https://www.linkedin.com/in/catrina-williams-a140337/
Passionate People Operations Professional with over 15 years of experience in human resources, employee relations, business partnership and recruitment. Reputation as a dedicated leader, commitment to over employee training, development, and successful organization integration. Ability to implement policies and procedures that positively impact strong organization profitability, employee satisfaction, overall performance, and productivity. Representative steward of company culture and values, helping organizations foster an environment that drives diversity, equity, and inclusion through employee engagement programs and activities.
Talent Acquisitions
Performance Evaluations
Productivity Improvement
Employee Orientation
Staff Coaching and Training
Employment Laws
Benefit Administrations
Safety & OSHA
EDUCATION / CERTIFICATIONS
University of Phoenix, Bachelor of Science Administration / Information Technology
Utah State University, Bachelor Communicative Disorders and Deaf Education
PHR Certification – Scheduled Summer 2023
Scrum Master Certified (CMS)
PMP Certification Training Course
Knowledge working with and ATS and HRIS systems including Workday, ADP Workforce, Resourcing Edge, ICIMS, Oracle, SAP HRIS, Taleo, SilkRoad and PeopleSoft
PROFESSIONAL EXPERIENCE
Palo Alto Networks (Mar. 2021 - November 2022; Lead Senior D&I Talent Acquisition Partner
Conducted all new hire training and onboarding for talent partners supporting the Global Customer Support business unit; key supporter for new-hire global mentoring program empowering a successful integration into the organization for team members.
Proactively sourced and recruited mid to executive level network engineering professionals located in North American regions, the LATAM market Mexico, Brazil, and Costa Rica.
Partner with my direct recruiting manager dealing with associate issues and complaints.
Monitor work performance initiatives for 6 junior recruiters.
Manage the upkeep of recruitment report and deliverable items to communicate analysis and updates during regularly scheduled leadership meetings.
Partnered with senior staffing leaders to manage, organize, and provide virtual training to global recruiting partners promoting enhanced DE&I recruiting strategies and activities to increase diverse talent responses.
Success Factors:
oDedicated full cycle recruitment and planning initiatives; hired 55 Engineers in 4 months using dedicated DE&I sourcing strategies applied through LinkedIn, Department Talent Mapping, and CRM mining activities.
oCommitment to internal employee growth and success; organized and promoted global engagement events to increase morale and engagement impacting the company culture and performance with all global staffing partners.
oExecuted and managed company participation of 2 DEI career conference events to drive strong recruitment efforts.
Candidate leads - Generated 2000+ qualified underrepresented profiles.
Partnered with company Senior Human Resource Business Leaders, cultivated relationships with key stakeholders to support Afrotech and SistasInSales diversity and inclusion events.
McKesson (Nov. 2020 – Mar. 2021); Senior Talent Acquisition Specialist / Sourcer (Contract)
Strategic partner supporting organizations DEI sourcing and recruitment talent initiatives, utilizing intentional recruitment activities and tools, and strategies to meet current or forecasted hiring needs.
Lennox International (Jun. 2019 – Apr. 2020); Senior Diversity Recruiter (Contract)
Strategized and implemented strong diversity recruitment efforts for Canada and North America Commercial business segments (1500 employees).
Sourced and qualified candidates to accommodate international and Domestic requisitions with an average time-to-fill of 42 days.
Exceeded diversity recruitment targets for mid to senior-level roles with record-breaking metrics:
98% conversion of interviews to offers.
0% voluntary and involuntary attrition for all positions filled in one year.
Recognized by senior leaders for my project management and presentation skills with Six Sigma/Lean principles:
Lean Project: Engaging Employee Resource Groups (ERGs) in the Talent Acquisition Process.
Lean Project: EEOC Laws and Best Practices for Legal Interview Questions.
Lean Project: Improving Hiring Manager Onboarding Exp erience.
oLean Project: Improving Candidate Experience with Innovative Scheduling Tools.
PrimeSource BP (Aug. 2018 – Jun. 2019); Senior Human Resource Business Consultant (Contract)
Administered variety of human resources plans and procedures for all organizational personnel.
Maintained complete competence ensuring best business partner practices providing guidance to managers and employees to adhere to company policies, legal regulations, and laws.
Performed thorough audit and analysis to ensure appropriate HR recommendations through talent and workforce planning initiatives.
Managed recruitment efforts for exempt, non-exempt, and temporary personnel; conducted all located department new-hire onboarding and orientation sessions.
Drove success proven diversity recruitment strategies to meet current or forecasted hiring needs.
Managed employee relations issues such as employee complaints, harassment allegations, and civil right complaints.
Provided guidance and support to managers and employees on HR policies, procedures, and employment laws.
Maintained confidential employee records within the HRIS ensuring they are up to date at all times. keeping completed timesheets, performance reviews, medical reports, payroll records, benefit policies.
Informa Exhibition – Aviation Week Network Division (Mar. 2018 – Aug. 2018); Human Resource Generalist/Recruiter (Contract)
Conducted weekly new hire orientation and benefit enrollments, outlining insurance plans and levels of coverage.
Partnered with my organization leaders to promote recommendations to enhance various HR related matters such as performance management, promotions, terminations, job grading, development of job descriptions and salary review.
Managed associate relations investigations to include workplace complaints, benefits, payroll, and compensation, employee disciplinary, and other compliance related issues.
Managed the staffing needs for core Business Units within the Global Exhibition division (aviation, agriculture, waste management, boating, and property/construction).
Supported employee engagement efforts through execution of employee feedback survey, analysis of results and development of action plans, as assigned.
United National Food Inc. (UNFI) (Apr. 2017-Mar. 2018); Senior Human Resource Generalist (Contract)
Managed projects such as salary analyses and partnership surveys.
Documented and managed employee FMLA requests, leave of absence, and workers comp investigations.
Managed weekly payroll processing to include employee incentive /commission payments.
Managed internal employee promotions and transfers processes.
Sourced and recruited excellent candidates to fill positions in a timely manner using various recruiting activities, tools, and strategies. Work with our staffing partners, as needed.
Conducted weekly onboarding and orientation for new hires, ensuring a smooth and seamless integration into the organization.
Maintained regular updates to HRIS records and associate files. Ensures associate files are complete and compliant.
Executed tactics to support local/department-level programs for areas such as, workforce planning, engagement, recognition, training, wellness, and labor relations initiatives.
Safran Defense/Aviation /Aerospace (Jan 2017-April 2017); Senior Human Resource Generalist (Contract)
Worked under leadership and direction of the organization’s VP Human Resources Administration, adhering to key project deliverables to manage and complete the company’s annual affirmative action audit.
Partnered with an outside EEOC vendor to manage HRIS documentation and reporting analysis.
Completed company filings for EEO/AAP/CAPayData/Vets4212.
Monitored external communication of employee data for facility Affirmative Action Plans.
Assist with facility pre-audit preparation for OFCCP review and desk audits.
Stevens Transport (May 2012 – Nov 2016); HR Business Generalist
Managed payroll timecard processing for over 800 exempt and non-exempt employees, trusted partner to assist with employee payroll inquiries and change requests as needed.
Conducting employee investigations, following company policies and necessary laws and regulations to keep the company safe from any negligence. Having empathy in these different cases and sometimes working to save the employee from termination. Working commonly to get to an understanding and work towards those goals.
Supporting company programs and activities though engagement initiatives, reflected a strong steward to embrace the company culture and values.
Maintain all employee records and associate files within HR systems (PeopleSoft) including but not limited to retention bonuses, severance payments, employee records management, job changes, manager changes, alternate title corrections, term/new hire audits, security role assignment, etc.
Generate workforce planning reports to support deep HR Analytics used for dashboard reporting including weekly headcount reports.
Partnered with key stakeholders to support growth and development opportunities through functional and competency-based training to prepare recruiting teams for future organizational needs.
Reduced staffing agency hire by 100% thus resulting in over 5 million dollars of savings in FTE placement fees.
Developed and executed diversity recruitment strategy, designed an intentional recruitment SOP targeting under-represented talent through university relations, employee referral program, and community programs engagements.
Provided relevant data analysis and recommendations to guide decision-making related to strategic diversity recruitment efforts.
Conducted customized market research for hiring managers to understand how their competitors structure their teams, who they employ, and what skill sets/experience they recruit when sourcing talent.