Administrative Assistant Sales Associate
Resume:
Connan Raspa
**** ****** **** *****: 904-***-****
Jacksonville, Florida 32205 Email: ***********@*******.***
SUMMARY
Energetic and creative team member, who cares for each individual, as well as the organization as a whole. Capable of seeing details and keeping an objective mind while always listening for new and different ideas. Great with people and organizations. Excels at leading and motivating, as well as guiding and encouraging. Startup personality who needs little supervision. Background in Public Administration, Non-Profit Management, Political Science, Psychology, and Electronic Medical Record management. Problem solver and fast learner.
EDUCATION
Ascension Health Athena
Certification
Accelerated Development Program
Ascension Health
Masters of Public Administration
University of North Florida, Florida
Non-Profit Management Certificate
University of North Florida, Florida
Bachelor of Arts Degree, Political Science, April 2005
Flagler College, St. Augustine, Florida
Attended Association of Foundation Professionals Workshop
PROFESSIONAL EXPERIENCE
Riverside Liquors March 2020 to Present
Sales Associate
Match wine and spirits with people
Educate customers on products
Handle transactions
Maintain a neat and tidy environment
The Data Council with Advantage Solutions July 2019 to August 2019
Business Development Associate
Maintained Master Database used by product manufacturers and retailers
Performed complicated analytics for vendor clients
Uploaded information on new and updated products
Cleansed and updated the data base for client use
Streamlined multiple processes for additional associates
St. Vincent’s Medical Center June 2008 to April 2018
Transformational Specialist with the Athena Electronic Medical Records
Implemented and supported AllScripts and Athena electronic medical records for outpatient facilities
Trained over 300 providers, 900 nurses, and 500 front office staff
Designed streamlined encounters to accelerate the patient experience
Provided additional one-on-one feedback with users in their subsequent concerns after initial training
Utilized knowledge of the electronic medical records to promote interoffice communication and delineate solutions for the betterment and advancement of the hospital
Followed up with clients following data cleanses and updates including item information internal and external systems
Promoted the use of one-on-one patient communication with providers
Supported Meaningful Use reporting and Patient Centered Medical Home criteria
Community Literacy Coordinator
Supervised the Reach Out and Read program
Ensured that 5,000 children in the Jacksonville Area received brand new books annually
Reviewed literacy programs in the Jacksonville Area
Organized the “Read and Romp” for 500 children and their families annually
Participated in Jacksonville’s “Much Ado About Books” event
Provided training classes for over 100 Doctors and Residents
Reviewed grants for the Early Child Literacy Intervention Program
Established new classes for the St. Vincent’s Family Medicine Center
Graduate Medical Education Committee
Created Customer Satisfaction Survey
Researched Process Improvement Policies
Researched Policy and Procedure Manual
Maintained and reviewed data on Physician Productivity
Assisted in Research Projects with Analytics
Northrop Grumman July 2005 to March 2006
Administrative Assistant Director for Learning and Development
Coordinated the Leading the Way program for the Eastern half of the United States of America, a Senior and Middle Management education program
Registered Managers to attend classes
Answered questions and assigned work for classes
Entered data regarding classes
Registered attendees from the sector sites
Was a liaison to the outside educational vendor (Embry Riddle University)
OTHER EXPERIENCE
Shircliff Society Board Member
Campaign Worker
Ride Share Driver
Volunteer Missionary Trips to Christianville Haiti
COMPUTER SKILLS
Word, Excel, Access, Power Point, Internet, Live Link, People Soft, All Scripts Analytics, athenaHealth
ACTIVITIES / VOLUNTEER
Florida Academy of Family Physician
Retired and Senior Volunteer Program (R.S.V.P.)
North Florida No More Homeless Pets
Publicity Co-Chair for the University of North Florida Relay for Life Committee
President, Behavioral and Social Science Association (B.S.S.A) at Flagler College
Treasurer, Behavioral and Social Science Association (B.S.S.A) at Flagler College
Member of the Board of Trustees for Flagler Wellness Day
Eagle Scout
REFERENCES
Dr. David McInnes. Program Director for St. Vincent’s Family Medicine Center.
Relationship: Boss. 904-***-****
Dr. Sonya Dominguez. Assistant Program Director for St. Vincent’s Family Medicine Center.
Relationship: Boss. 904-***-****
Kevin Hill. Director of the Data Council with Advantage Solutions.
Relationship: Boss. 954-***-****
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