Allan Templin

*** **** *** ** ********, WA *****

253-***-****

adxfme@r.postjobfree.com

Dear Hiring Manager,

In today’s world there are a variety of opportunities with countless companies. Finding the right fit for the person is as important as the right fit for the company itself. This is an equivalent to shoes - there’s always the option of choosing the “fancy” pair of shoes, but if they aren’t comfortable or the right size, they can leave you fatigued and sore at the end of the day. If the fit is right, there should be a seamless transition for the new hire and the company. There are many variables that help to distinguish this fit; skills, experiences, education, personality, and ethics to name a few. While the goal is to gain an interview to showcase these skills, this is a dual sided opportunity for myself to interview the company. Mutual approval is a key ingredient to a successful partnership. Given the opportunity, these expectations can be determined and the right decision can be generated.

My background is vast, and is relative to many departments within a business setting. My early days started as a front line employee working in various warehouse positions. This experience helped me to see the vision of the physical portion of the process while being the laborer of a company. Regardless of the variable of the product, I gained experience with machinery, organization, rotating/cycling product, inventory control, packaging, receiving, and the logistics of distribution and shipping. I took this knowledge and new found skills and put them in use for my next adventure; sales and delivery. This position helped to understand customer service, inventory, and merchandising – as well as route manifests, face to face sales, and ownership of profit controls based on efficiency. Being the “face” of the company and representing the product to everyone I met daily helped to gain confidence and understanding of the product moving from retail to the end user. With this next step under my belt, I took these skills to another type of business and worked my way up to managing a pawn shop. Here I excelled with customer service, contracts/loans, money handling, and leadership. I grew the sales at my location as well as became the inventory control person with cycle counts and audits. These tasks held me in a high regard with lots of responsibilities that helped to push my store to a leading sales location. Once I felt I had reached my peak in this side of the business I moved my attention to the accounting side. I moved to a company that I would lead in A/R, A/P, audits, data crunching /forecasting, inventory management, logistics scheduling, and reconciliation of accounts, all while maintaining relationships with vendors and customers. After gaining experience in this area, I looked to promote to another title. The position I was in didn’t have a promotional avenue as I was at the top in that structure, so I looked outbound for the right opportunity. This is where I found a medical company I was able to utilize every skill I had gained over the previous years + being able to sharpen some other skills. Here, I took over multiple departments as a hybrid manager. I led customer service, shipping/receiving, purchasing, inside sales, and contracting. After multiple years of leading teams of employees, I made my way back to a warehouse setting as the department manager. This company specialized in sales to government branches requiring me to utilize my attention to detail and previous 5S experience. This gave me the opportunity to revamp the warehouse, set up processes, and create an efficient work flow for cost savings opportunities. Once I completed these tasks, I gained an opportunity to move to a local medical IDN as an inventory coordinator. This position would be considered a hybrid position. I specialize in trends, forecasting, reporting, presentations, contracting, procurement, ASL maintenance, and auditing. From my first working day, to this very day, I come to work with the same ethics. Work hard, work smart, and work efficiently. I have enjoy my history and how it allows me to be flexible into many industries at many levels. My current goal is to be able to take all this knowledge and skills and apply them to a company that I can be with for the years to come.

Anyone can go to school and get a degree and show a piece of paper, but that doesn’t guarantee the right fit for the position. Anyone can go out and work and gain experiences that may or may not help specific companies. Not everyone can come to the table, with a proven track record and retained skills, to help innovate a team to higher success at an efficient rate. With my experience from front line worker to an upper leadership team gives me a different perspective to help lead the way. In this case, work experience outweighs my education, but utilized correctly – it can be listed as an asset. I come with a low risk – high reward opportunity for your company. Given the chance, the results of my work will speak for itself.

I want to take this time to thank you for the consideration and the time you have taken to review my resume. If there are any questions that arise from this, please feel free to reach out to me anytime in your most comfortable format. Cell – 253-***-**** or email – adxfme@r.postjobfree.com.

I look forward to hearing from you, have a great day!

Respectfully yours,

Allan Templin

Allan Templin

410 28th Ave SE

Puyallup, WA 98374

253-***-****

adxfme@r.postjobfree.com

Objective

My objective is to bring an innovative and efficient leadership mindset to a team to help surpass expectations, while driving cost effective processes - by utilizing my experiences and tools as stepping stones to pave the way.

Employment History

Sales Support Manager

12/22 – Current BPI Medical Fife, WA

Implementation of new ERP system

Lead a team of 4 daily – including reviews, coaching, and goal setting

Train Customer Service Team & Shipping / Receiving team to SOP’s and logistical standards

Generate, follow up, and process contracts – new, renewals, cancelations

Contract review meetings – started and lead

Negotiate Contracts / Pricing Agreements with various sub vendors

Negotiations and Procurement for Inside Sales

Update & Maintain an “Approved Supplies List”

oReduced vendors to cost effective, best quality, and most reliable

Owned key account jobs – facilitating transportation through delivery back and invoicing

Create electronic display boards for job scheduling and profitability tracking

Research and investigation in processing errors, and operational errors

Develop new avenues for increasing profits

Develop processes for cost savings opportunities

Inventory Coordinator – Behavioral Health

09/20 – 12/22 MultiCare – Navos Seattle, WA

Shadow Positions – review for process improvements and efficiency goals

Instill 5S & LEAN tools – revamp the working culture by department

Create Work Instructions for all duties and tasks within the department

Create SOP’s for all duties and tasks within the department

Create procedures to eliminate “Waste”

Negotiate Contracts / Pricing Agreements with various vendors

oPricing, Terms, Conditions, Reviews, Trends

Condense SKU’s to a manageable level

Create & Maintain an “Approved Supplies List”

oReduced vendors to best cost, best quality, and most reliable

oInitiate vendor reviews

Create a PDCA process to prevent over spending and keep within the tolerance of the budget by department

Create tracking systems for orders, usage, and expenses by department

Create order schedules + create more efficient ordering process

oReoccurring orders

oKanban system

Generate Inventory counts

oCycle counts

oQuarterly inventories

oReconciliations per multiple locations

oMinimalize discrepancies with supply and demand

Create trend charts for Q1- Q4 spend & saving opportunities

Utilize ISO / 5S tools to update the daily processes for a more efficient work day

oTrained team on Six Sigma and Lean tools

Created & Maintained Document Control System

Updated & Maintained SDS Binder for purchased chemicals

Reorganize Supply areas for more efficient space

oMultiple rooms and closets

oMultiple locations within the IDN

Major Project Management

oSupply Chain areas

oPurchasing areas

oDocumented efficient processes

Create presentations for recommendations - Cost effective changes, Quality changes, IDN changes

Efficiently worked to lower the average time of an “order to delivery” process within the department

Managed distribution – internal departments & external locations

Procurement / Purchasing duties

oOrder supplies (Daily and specialty)

oFind and pursue new vendors for better quality items and best pricing

Trends / price comparisons / usage reports

oMaintain vendor relationships

oMaintain credit card usage and reconciliations

oCredit Card allocations, assign GL codes, reach budgets goals

oImprove cost savings while sourcing better quality products

oCost savings analysis by product, by vendor

Set up the “HUB” location for the IDN

oReorganized the warehouse with First in First Out (FIFO) system

oSet up rotation system to minimalize expired product

oReview usage reports / trends to stock for multiple locations

Review, Edit, & Create policies for the department

Collect, organize, & analyze data for process improvements and to identify gaps

Investigate gaps for efficiency opportunities

Review and approve all purchases for accounting department utilizing bank statements and internal GL system

Call department lead meetings and run meetings for updates

Created charts to track high volume items – submitted to government for PPE usage

Daily work with procurement, data analysis, value analysis, and leadership teams during company merger

Offer support to facilitate and maintain programs to improve Supply Chain within the IDN

Office Duties (Phone, Data Entry, Customer Service (internal and external))

Warehouse Manager / QA Manager

12/19 – 09/20 New Era Contract Sales Tacoma, WA

Office Duties (Phone, Data Entry, Customer Service (internal and external))

Administrative Duties (extensive Outlook use, Scanning documents, Meeting notes, various assistant duties)

Created & maintained ISO document control system

oCreated Work Instructions and SOP’s for all departments

oReviewed and updated ASL as needed

Created and Maintained calibration records

oGovernmental standard for stock

oGovernmental standard for equipment

Created Kanban systems for warehouse supplies and stock

oLabeling system and process

Created logistics log and scheduling

oWorked with freight companies and delivery windows

oTraffic control – routing freight trucks

Maintained warehouse to government code

oCleanliness

oAvailable materials

oQA area for inspector

Managed a warehouse team and daily tasks

oCycle counts / inventory

oCustomer service / will call

oJob scheduling / status updates

oInterviews & hiring process

oOrganized safety committee and weekly agenda

oLabeling of incoming & outgoing product

oCycling of materials and FIFO system

oForklift training and usage

Managed Distribution internally and externally

o3rd party freight companies

oAligning delivery schedules

oReviewing & organizing pickup/drop off special instructions

Quality Assurance representative for the company with the government

oReviewed Government contracts (GSA)

oReviewed RFQ’s and tolerance levels

oPartnered with government inspectors for product / packaging / labels

Accounting department assisting

oAccounts receivable, Accounts payable, Collections, Credit Card payments, ACH payments

oReconciliations

oGL Code allocations

Multi-Department Manager (CS, Shipping / Receiving, Purchasing)

10/14-03/20 BPI Medical Fife, WA

Managed Customer Service & Purchasing team of 4

oOffice duties – phones, data entry, PO confirmations, FAQ

oCreated quotes for the customers per repairs needed

oAnalyzed tech sheets and generated pricing

oAdministrative duties – extensive Outlook, scanning documents, meeting notes, extensive charts/tables on Excel & Word

oCreated trends / reports for Sales Reps to review with customers

oGenerated contracts based on usage per customer

Over / Under, Capitated, Time & Material

Contract renewals

oCreated tables & charts for customer negotiations / contract negotiations

oDeveloped and maintained vendor relationships

oMaterials management process

Update purchasing procedures

Procurement development with current and new vendors

Creation and maintaining of ASL for parts based on Form, Fit, Function & cost to quality ratio

oRun reports for weekly, monthly, and annual review

Inventory on product / supplies

Turn time / Tech time

Stock adjustments / reconciliations

Goods transfers / expenses

oSchedule work orders per department per demand

Reroute orders by priority

Work flow efficiency

Managed Shipping / receiving departments

oMaintained stock for shipments

oCreated and maintained processes for daily duties

oGenerated procedures for training milestones

oGenerated labels for shipping

oCreated logistics schedules

oCreated company vehicle log for maintenance and usage

Monthly review of GL report for discrepancies

Create / Run meetings for cost savings opportunities and waste elimination projects

oImplement Kaizen events

oProject management for PDCA tools

Team member advisory for discipline / coaching opportunities

Team member interview committee

o1st and 2nd round panel interviews

oTraining programs & records keeping

oOn-boarding of new hires for various departments

Team appreciation member

oGenerate goals for bonus system

oAudit, tracking, and implementation of data to give status of progress

oReview, present, and maintain budgets for company events

Inside Sales management

oDeveloped vendor relationships

oDoubled the monthly revenue from $15k to $30k

oGenerated “lead” forms to assist Sales Reps

o Sourcing new vendors

oNegotiate pricing and long term deals

oScheduling of freight deliveries, drop ships, & correspondence

Fleet Truck Management (Mobile)

oFacilitated truck repairs / maintenance

oDeveloped and kept truck records

oCreated schedule for PM’s for trucks and various equipment

oGPS tracking of trucks for scheduling and dispatch

oCustomer calls for appreciations, complaints, questions, or inquiries

Management committee

o5s Audits for various departments

oISO certification team - gain the certification / maintain the certification

oGreen belt trained via 5S & LEAN Six Sigma

oWeekly / Monthly / Annual meetings on budgets, developments, & 5 year plans

Accounting Clerk/Inventory Clerk/Customs Contact

02/14-10/14 Smith-Western Co Lakewood, WA

Logistics scheduling

oTraffic control

oIncoming / outgoing 3rd party freight

Management Committee

oEmployee interviews / on-boarding

oBudgets per the GL report

Accounting responsibilities

oInvoicing end user customers

oAllocations of funds per oldest invoices

oDiscrepancies review from whole sale to shipments

oInternational customs – Duties / Taxes allocations

Warehouse Duties

oMaintain inventory of packaging supplies

oCycle counts – weekly / monthly / quarterly

oFIFO procedures implemented for all stock / supplies

Presentation preparation

oCreate tables and reports based on usage and trends

oReview sales per region

oSeek & identify areas for improvement or possible waste

oRun reports for stock adjustments, expenses, goods transfers

Auditor/Account Manager/Customs Contact

01/13-02/14 Northern Sales Company Sumner, WA

Auditor (Accounting) duties

oReview orders and deliveries for accuracy

oRun reports daily / weekly for discrepancies

oAllocations of costs per customer per rep / delivery

oInvoicing of products

oBilling / credits

oCollections

oA/R Claims – phone and online

Account Manager duties

oDirect sales – per region / area

oManaged 62 accounts of various types – SBT, CC, terms

oCustomer Service – to internal /external customers

oGenerate tables / charts / trends for increased sales

Warehouse duties

oMaintain inventory of stock and supplies

oPull orders, SUB like items

oVerify packaged / labeled for customs and customer requirements

Supervisor/ Lead Customer Service Rep

07/10-01/13 Super Pawn Cash America Auburn, WA

Customer Service Duties

oManaged 6 members of the team in Sales / Loans / Inventory

oUpdated Inventory Control documents for audits

oGenerated and utilized reports on CACC counts and trends of sold items

oPaperwork handling – filing, maintaining, and accessing

Supervisor Duties

oInside Sales Lead – online orders & posting, Whole sale bulk orders

oDirect Sales – high end jewelry, package deals, rare items

oLoans – inspect, qualify, evaluate, and negotiate offers

oManaged inventory – customers’ items and collateral

oCustomer service FAQ, complaints, and inquiries in person / online

oMarketing of “hot” items, end capsule developments

oStocked “faced” products and inventory for sales

oMoney handling – access to vault with $50k + at all times

oSecurity – loss prevention, review of tapes, contact for government officials

oTraffic Control – parking lot displays, redirections, events

oShipping management – sending inventory to HUB locations, online sales

Route Sales/ Office Clerk

06/06-07/10 Coeur D’Alene Bakery Kent, WA

Route Sales Duties

oDeliver product to customers

oAudit / maintain manifest of inventory per customer needs

oReview trends – update orders accordingly

oRoute most efficient delivery schedule for customer demand

oUp sale products per type of business

oMaintain customer relations

oMerchandising displays per customer request

oCustomer Service – FAQ, concerns, and inquiries

oMarket to increase customer base

oRotate stock at customer facilities

oAccounting duties – credits, invoice adjustments, relay account details between customer and company

oMaintain truck and equipment

Office duties

oData entry of order adjustments

oManifest processing of completed route

oEmail/Fax/Phone customers with follow ups

Education

09/12-04/14 ITT Tech, Tukwila WA

oCertified by Microsoft in WORD, EXCEL, and POWERPOINT

06/05-06/07 Green River Community College

oRunning Start – computer programs

10/04-06/07 Auburn School District Admin Building

o Essay won a position to be an Admin Assistant after school

Other Experience

Computer Experiences

oType 78 WPM 0 Errors

o10 Key – 12,000 SPH, 99% efficiency

oERP + Custom Programs

Made2Manage

Microsoft Offices

Crystal Reports

WorkDay

NetSuite

Integra

AccPac

Cash Linx

DOS

Lawson

oSetup / Organized Video communications for meetings / interviews

Sales Experiences

oRoute Sales Awards

oGrow inside sales $15k - $30k per month

oContract negotiations

Contracts range $50k - $2 Million

Single to 12 Hospital systems (IDN)

Types – Capitated, Time & Materials, Shared Risk

Certs Experiences

oMicrosoft Word

oMicrosoft PowerPoint

oMicrosoft Excel

oHRO Training

oManager (Internal) training

oHaz-Mat training

oLEAN, Six Sigma (5S Training) – Green Belt

References

References are available on request.

Contact this candidate