Service Representative Data Entry
Resume:
Katrina Philemond
**********.**@*****.***
Blackstone, MA 01504
EXPERIENCE
LAB CLERK-PATHOLOGY, Woonsocket, Ma
Landmark Medical Center, July 2020-November 2021
Prepared & Closed up conference room with microscope, projectors, multiple tv screens, to view patient slides for physicians can meet together to go over patients they are giving care to.
Verifiers all in & out patients insurance eligibility and diagnosis.
Assists in activities related to the processing of laboratory specimens and referral testing.
Receives and faxes patients reports following laboratory protocol. Document read back on all verbal orders.
Competent in the use of the computers and proficient in laboratory data entry.
Files patient slides located throughout different departments, Pathology, Cytology, Histology and storage.
Demonstrates a high level of interpersonal skills in working all clients and hospital guests.
Assist the pathologists with patient reports, slides sending out specimens to other labs and facilities.
RADIOLOGY SCHEDULER, Needham, Ma
Beth Israel Lahey Health,September 2018-April 2021
Responsible for scheduling all Radiology appointments
Utilizing excellent customer service skills in person or by phone Coordinates the Follow up and confirm patient's appointments also go over instructions with patients prior to appointment are give the right prep, depending on the exam scheduled.
SR.PRACTICE ASST, Us
Brigham & Women's,November 2009-July 2016
Push Images to Pacs
Log in and sent out x-rays from different facilities
Deliver mail to department and physicians
Print and burn images on cd
Able to use multiple systems Pacs, Radix, Meditech, Ds3000, Cd burner & Excel
ASSISTANT SUPERVISOR, Boston, M.A
Brigham & Women's Hospital,May 1996-September 2009
Responsible to deliver complete customer service
Proficient with the department databases such as Pacs Cube, Idxrad, and Ds3000
Able to print various types of studies upon demand in hard copy format or CD for patients and physicians review/ interpretation
Prepared weekly time sheets through Peoplesoft for 15 employees
Restructured the new Mammography film library by integrating new archiving system with previous archiving system
IMAGE SERVICE REPRESENTATIVE, Us
November 2004-August 2006
Able to print mammograms and push films to the DS3000, Pacs Cube, IDxrad, Precipio
Prepared weekly mammograms for patient upcoming appointments
Responsible for burning patient images on to a CD-ROM
Prepared daily patients x-rays to be sent to different institutions
PRACTICE SECRETARY, Boston MA
,July 1995-April 1998
Scheduled appointments for clinical visits
Collected patients demographic and insurance information and recorded data into hospital database
Assisted patients with preparation for examinations
Answered phones
EDUCATION
COMPLETED COURSEWORK TOWARDS ASSOCIATES DEGREE IN PRE IN NURSING & SCIENCE, Boston, MA
Roxbury Community College
SKILLS
Office Management
Medical Terminology
Peoplesoft
Microsoft Office
Hospital Experience
Databases
Medical Scheduling
Medical Office Experience
Emr Systems
Medical Records
Epic
Kronos
Hipa
Vital Signs
Critical Care Experience
Anatomy Knowledge
Documentation Review
Microsoft Access
Analysis Skills
Microsoft Excel
Microsoft Word
Customer Service
Time Management
Phone Etiquette
CERTIFICATIONS
CPR Certification
ADDITIONAL INFORMATION
Willing to relocate: Anywhere
REFERENCES
References available upon request
Contact this candidate