Closing Coordinator of The South Division

Lisa Hinde

Altamonte Springs, FL ***** 407-***-****

**********@*****.***

Professional Profile

Dynamic and driven professional with a demonstrated track record of success. Natural ability to work in a fast-paced environment within tight deadlines. Accomplished and recognized for strong analytical and logical approach to business with an innate ability to negotiate, build and develop relationships. Excellent written, verbal, and interpersonal communication skills, a strong attention to detail with a desire to succeed.

Skills

Proficient in Windows, Access, Excel, Word, PeopleSoft, DealerTrack, ADP, JD Edwards, Touchpoints, Salesforce, and AS400 terminal applications.

Professional Experience

MARONDA HOMES ORLANDO DIVISION, Orlando, FL Sept 2021 – present Building Homes, Building Communities, Building Families, Since 1972 Closing Coordinator – South Division

• Oversees closings within 8 communities

• Audit contract documents in order to prepare for closing. Creating addendums for necessary corrections

• Work closely with builders, lenders, sales staff, realtors, internal/external title companies, appraisers, home inspectors and buyers

• Problem- solving with buyers, realtors, and lenders on closings

• Execute all required documents based on loan requirements without delay for the closing

• Auditing of closing documents with title companies prior to closing

• Updating internal spreadsheets for accurate reporting within each community

• Analyzing workflow processes and procedures in order to increase productivity MATTAMY HOMES ORLANDO DIVISION, Orlando, FL July 2019 - August 2021 One of the Largest Privately Owned Builders in North America Contracts and Closings Supervisor - Orlando Division

• Managed a staff of four for 8 communities

• Organized and lead the weekly backlog review meeting with upper management

• Established departmental process and procedure manuals for all to follow within the department

• Streamlined work processes and improved workflow

• Worked closely with our in-house lender and outside title and lenders

• Exceeded the monthly closing goal that ultimately led to a successful fiscal year LENNAR HOMES, F/K/A CALATLANTIC GROUP, INC., Maitland, FL February 2017 - July 2019 One of America’s Leading Home Builders

Closing/Coordinator - Orlando Division

• Liaison between Sales, Lenders, Realtors, Homebuyers, and Title Companies

• Maintain and Update Backlog Reports on a Daily/Weekly basis

• Work Closely with Field Construction Team to monitor the construction process up until receipt of CO

• Prepare and distribute addendums, closing notifications, default, exception, and cancellation letters

• Review and compare Sales Contracts versus JDE for accuracy: in addition to preparing seller information packet for title to complete HUD

Sales/Contract Coordinator - Orlando Division

• Support for 40 plus Sales Counselors within the various communities

• Work closely with the VP of Finance for Sales and Marketing, collaborate on ad hoc projects and reporting

• Contract management in reviewing, auditing, and data entry of all new contracts and all associated documents into JD Edwards and prep for uploading

• Follow up and track any missing contract items: and ensure 100% compliant and accurate contracts

• Ensure change orders are processed in a timely and accurate manner

• Assist the Closing Coordinator with last - minute documents needed for closings THE BANCORP BANK, Orlando, FL October 2013 - September 2016 Equipment-Vehicle Leasing Division - Commercial & Municipal AVP Documentation Manager Unit - Florida Leasing Division

• Plans, monitors, and administers the daily workflow and assignments to ensure the quality and efficient delivery of the lease documents

• Responsible for the management of all six employees under the documentation unit including staffing, scheduling, compensation, performance, training, and development

• Supports all 16 Sales Fleet Consultants who operated throughout the country

• Works directly with the Credit Department and Compliance Management Department

• Reviews document files to ensure consistency, accuracy, and compliance with bank policies procedures, and Federal regulations

• Ensures the timely execution of lien position of collateral documents, approves all disbursement of funds, approves and tracks insurance, and processes all associated leased/finance bookings VELOCITY EXPRESS, Orlando, FL June 2004 - October 2013 Provides same-day, on-demand delivery transportation services National Operations Group Services Manager

• Researches and investigates cargo and personal property claims on client accounts

• Gathers information and documentation for insurance adjusters and legal counselor

• Provides administrative and business field support to 80 locations nationwide, including the Sr. VP of Operations

• Negotiates favorable terms and pricing agreements with vendors

• Reviews, monitors, and reconciliation of client and vendor accounts

• Identifies billing discrepancies, process payments and chargebacks on client and vendor accounts

• Implements database enhancements

OCWEN FEDERAL BANK, Orlando, FL November 2003 – May 2004 Owen is the industry leader in servicing high-risk loans Accounts Payable – Supervisor –REO - VA Properties

• Responsible for interviewing, hiring, training, and supervising a staff of 15 employees in the US and 30 employees in India

• Reviews quality assurance and departmental audits by data entry clerk while mentoring and assisting in the development of the data entry clerks

• Participates in daily planning and servicing activities while adjusting strategies needed to achieve budget

BUDGET RENT A CAR, Orlando, FL June 1995 – October 2003 A global car and truck rental company

Staff Accountant Supervisor – Dealership Accounting

• Facilitated the transition of the Dealership Accounting Department from our corporate office in Chicago to Orlando

• Responsible for interviewing, hiring, training, and supervising a staff of 10 employees

• Data entry of vehicle invoicing transactions

• Provides direct contact and support to various dealerships and vehicle manufacturers throughout the United States

• Assignments of Vehicle of Origins (MSO)

• Accounts Payable functions by credit lines and including dealer fees

• Accounts Receivable functions for all vehicle incentives

• Reconciliation by manufacturer, accruals, billings, and chargebacks to licensees Fleet Administrative Assistant – Florida Regional – VP Fleet Operations

• Vehicle ordering for the Florida Regional of 52,000 cars and trucks annually

• Provides on-site field support for the acquisition of franchisee locations

• Lobbied the State of Florida on vehicle forms for vehicle registration and titling consolidation in Tallahassee

Fleet Supervisor – Fleet Department - Orlando International Airport

• Responsible for the acquisition and disposal of new and used rental vehicles

• Responsible for fleet control on rent, vehicle registrations, stolen and managing quality control Education

Valencia Community College – Business Administration January 1999 Certifications and Licenses

NMLS 20-Hour Comprehensive PE - Mortgage Loan Originator Course - NMLS ID - 1555706 Florida Notary Public License April 2018 - April 2022

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