Deli Clerk Customer Service
Resume:
Tonya Daigle
About Me
Shreveport, LA *****
*************@*****.***
I have had to relocate due to Hurricane Ida. I take care of my parents who have health issues so when the house was messed up and no longer livable we all moved here on November 13, so I am looking for work because I hate being idol. I am a hard worker and give my all to the job I am doing. Leadership qualities and great communication skills. I am a people person and with my positive attitude I tend to get along well with everyone. Vast array of experience and I am always looking to learn something new.
Authorized to work in the US for any employer
Work Experience
Independent contractor
SHIFTSMART/CIRCLE K - Shreveport, LA
April 2023 to Present
Cleaner/Merchandiser responsible for cleaning the store and restocking shelves and coolers. I also worked for McElroy Metal cleaning their facility.
Shift Leader/Manager
McAlister's Deli & Catering - Bossier City, LA
November 2021 to April 2023
I was required to have knowledge skills in all areas of the deli. Cashier, server, busses, prep, sandwich maker, salad maker, spuds maker. Expo, cleaning Deli both front and back of house. Computer input, making deposits, performance reviews, inventory counts and ordering products and supplies. Schedule making. Customer service and support. Completing catering orders. Maintaining clean and safe environment for both customers and staff. Communication skills, delegating task and follow up on completion. Making sure customers are satisfied and happy with visit. Problem solving and resolution experience. I am a people person with an outgoing personality and positive attitude. I love trying new things and try to keep an open mind about learning new skills. I give my all to any job I do. Spreading positivity and motivation to all around.
Cook/Prep
Cest Bon Cafe - Houma, LA
September 2021 to November 2021
I did all tasks including Dishwasher, cleaning, preparation of food, pick up grocery orders, worked Fryer and Grill along with sandwich making and packing lunch orders. Bussed tables, filtered grease, swept and mopped floors brought out trash as needed.
Security Guard Officer
Hub Enterprises - Broussard, LA
October 2018 to November 2021
Patrolled the parking lot and facility to ensure that all property and facilities are secured and safe. Report logs daily, and communicate with my partner.
Lead Hibachi Chef
Zen Japanese Grill and Sushi Bar - Houma, LA
April 2017 to May 2020
Food preparation as well as cooking. Maintain clean work environment and utensils, tools used to prepare meals. Dishwashing on occasion. Lead team with positive and team goals to make a great experience for the guests. Customer service and satisfaction
Deli Clerk
J & N Truck Stop - Houma, LA
July 2014 to October 2019
Made and picked up grocery orders, prepare foods, (breakfast and lunch). Filled Company lunch orders took phone orders and filled them. Cleaning of equipment and food service and prep areas. Customer service
Asst. Manager
Cornerstore Valero - Houma, LA
July 2011 to August 2013
Register, stock shelves, made orders, balances safe and registers, keep coolers clean and stocked, check gas prices daily and keep them current. Customer service, maintaining clean facilities and store. Worked in Subway and made baked goods. Computer work and reports. Office Manager
Billy's Tv and Stereo - Houma, LA
March 2005 to June 2012
Answer phones scheduled service for customer appliances, processed loan applications, rang up sales and offered warranty protection for purchases. Sales and Customer service and satisfaction. Filled invoices and warranties, placed warranty claims for customers and set up services. Made deliveries when needed. Ordered parts and did daily and weekly reports. Handle money and products. Input sales and services into computer.
Cosmetologist/Stylist
Artistic Hair Design - Houma, LA
September 1998 to November 2007
Customer service haircuts, manicures and pedicures, makeup applications, waxing, perms, hair coloring, updos, ear piercings. Formal and wedding hairstyles and makeup. Product knowledge and educating customers on product knowledge and procedures
Education
2 yrs of College in The Science of Business
Kaplan University Online
August 2006 to July 2008
Cosmetology license in Cosmetology
South La Beauty College - Houma, LA
August 1988 to September 1989
Graduated in General Studies
Terrebonne High School - Houma, LA
August 1984 to May 1988
Skills
• Cooking
• Food service
• Restaurant experience
• Computer skills
• Retail sales
• Cleaning
• Customer service
• Front desk
• Microsoft Office
• Schedule appointments
• Answering phone calls
• Attention to detail
• Time management
• Food preparation
• Commercial cleaning
• Makeup application
• Hair styling
• Bussing
• Office management
• Catering
• POS
• Food Safety
• Host/Hostess
• Upselling
• Serving Experience
• Assistant Manager Experience
Certifications and Licenses
First Aid Certification
ServSafe
November 2022 to 2027
Certified in food safety practices and maintain food safety standards management level Assessments
Food safety — Highly Proficient
November 2021
Knowledge of proper food and equipment handling safety measures Full results: Highly Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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