Customer Service Sales Executive
Resume:
COLLINCE OTIENO OJUNGU
************@*****.***
PERSONAL STATEMENT
Ojungu is a reliable and ambitious BDE professional with a background in Economics and Sociology. He has experience in B2B sales, relationship building, hot lead generation, management information systems, sales analysis and leadership which he demonstrated at HotelOnline and Liberty Life Assurance Ltd. He also has experience with SaaS, CRM softwares and Ms Excel which contributed to his good performance with Binaryone solution and HotelOnline Ltd.. He is seeking an opportunity with a growing organization where he can contribute to its growth by building new relationships with potential clients. PROFESSIONAL EXPERIENCE
November 2021 - April 2023 HotelOnline Ltd Business Development Executive Accomplishment
● Went to Rwanda in November 2022 and made 6 sales out of 13 meetings within a time span of 2 weeks.
● Trained,set-up and implemented the software for the 6 clients.
● Made 15 - 30 cold calls and 20 - 40 cold emails daily achieving 80% conversion rate.
● Onboarded 150 strong properties within a period of 2 months.
● Worn more than 20 properties through virtual presentation, generating more than 20% additional revenue to the company.
● Arranged 30 meetings in Tanzania within 10 days. 11 worn on big deals achieving a 78.7% conversion rate.
● Arranged meetings with potential leads in Uganda,Tanzania,Nigeria and Ghana for the elite commercial team. More than 50 transferred leads were closed on the Digitized package. June 2021 -September 2021 Yusudi Africa Ltd Insourcing Sales Executive Project
Accomplishment
● Made more than 100 cold calls to prospective new companies that would like to partner with Binary One Solutions Limited and managed to generate 20 hot leads who were transferred to the company for further follow-up.
● Carried out an in depth research on the market for binary one solutions limited.This helped the company Identify current and future sales opportunities in the market.
● Cultivated relationships for Binary One Solutions with existing and potential customers by networking with them professionally on social media.This increased the number of hot leads that promised to buy IT Services.
● Properly managed customers DATA in the CRM thereby reducing Data insecurity. September 2021- October 2021 Insourcing Lead Generation Specialist Yusudi- Getboda Contract
● Generated over 500, 5 and 7 tons refrigerated trucks within 2 weeks with good deals which help in reducing the company’s budget plan.
● Managed good relationship with clients for the company resulting into long term relationships with companies like Elisa, MOL Logistics..,
● Contributed in developing strategic plans for generating potential leads. March 2020- June 2021 Liberty Life Assurance Ltd Life Sales Executive Accomplishment
● Exceeded Company's set target of 2 policies worth KES 60 000 by KES 27,000 for the new Sales Agents within his first 2 months.
● Sold 3 insurance Policies to businesses and individuals, achieving a 25% success rate in selling extra coverage.
● Prospected 5 - 10 potential clients daily who were very promising on when to purchase first policy packages.
● Contacted over 50 potential clients weekly and created rapport by networking, cold-calling, and seeking referrals which led to maintaining a strong relationship with existing and prospective clients.
● Successfully obtained quotes to clients and facilitated their applications in a timely manner which enhanced customer satisfaction.
Compit EducationalCentre Teacher Economics August 2018-April 2019 Internship (6 months) Accomplishment
● Planned and prepared appropriately the assigned courses and lectures hence increasing overall term score by +2.9 points.
● Managed time well by conducting assigned lectures at the scheduled time.
● He impacted a lot of the students through serious coaching and mentorship programmes. This resulted in better performance which attracted more students in the school. 2019 Kenyan Population and Housing Census KNBS Enumerator Contract Accomplishment
● Enumerated 287 households within 10 Days by collecting accurate demographic,economic and housing data and forwarded to KNBS server through the content supervisor to aid in equitable resource allocation.
EDUCATIONAL BACKGROUND
September 2014 - December 2018 KenyattaUniversity Bachelor of Arts - (Economics and sociology)
February 2010 - October 2013 St.Paul's Mixed HighSchool Kenya Certificate of Secondary Education
ADDITIONAL TRAINING AND QUALIFICATIONS
June 2021 - September 2021 Yusudi Africa Academy Certificate in B2B Sales and Business Development Executive 2016/2017 Academic year Kenyatta University KUESA
Certificate for active participation in the entrepreneurship Skills Workshop organized by Kenyatta University Economics Students Association {KUESA}
2015/2016 Academic year Kenyatta University
Certificate of Recognition for displaying Remarkable Leadership Skills 2014/2015 Academic year Kenyatta University
Certificate in Corporate and entrepreneurial Literacy Function Facilitated by ACCA and Air-klip 2014/2015 Academic year Kenyatta University
Certificate of service for offering recognitive outstanding commitment and distinguished services to students.
INTERESTS
● Traveling
● Mentorship and coaching - as a leader he has mentored many students and team members at work Personality type
● Introverted
● Defender
● Execution,innovation, managing others
REFEREES
Ms.Josephine Macharia Talent Matching - Learning & Development Email: *********@******.** Phone: 077*******
Dr.Pamela Onyango Lecturer,High school teacher & mentor Nairobi University Mobile:+254*********
Ms. Purity Karanja HR HotelOnline +254-***-****** ******@***********.**
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