Rocio Chavez

**** *. ******** **** ***: ****

Phoenix, AZ 85035

adxffi@r.postjobfree.com

+1-602-***-****

Work Experience

Production Worker

HelloFresh - Phoenix, AZ

March 2023 to Present

• Assemble meal kits for different recipes, completing daily target goals.

• Ensure all meats, shellfish and poultry are in designated threshold temperatures.

• Picked quality produce and ensured all completed work was account for and properly labeled in designated area

Learning Coordinator

Amazon.com - Phoenix, AZ

September 2018 to March 2023

• Coodinated training for new hires entering company.

• Ensured training refreshers for code of conduct, safety protocols and new trainings for new equipment and machinery was given to leadership and tenured employees.

• Managed, trained, and recorded all training given to employees. Creating relevant in-house training programmes and resources for staff

• Selecting the most appropriate training methods and activities

• Performing needs assessment to identify knowledge gaps and areas in need of improvement

• Providing vital information about training sessions and informing personnel about available training

• Liaising with management and customer service to create annual training plans

• Researching and recommending new training techniques to HR, creating the curriculum and updating it to reflect developments within the industry

• Ordering training supplies and materials to enhance the instruction programmed Customer Service Manager (CSM)

Wal-Mart - Goodyear, AZ

March 2015 to August 2018

• Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.

• Supervise cashiers, loaders, greeters and customer service desk.

• Serve daily as mentor and trainer for all cashiers and loaders.

• Assist store leadership with escalate customer, vendor, and retail issues.

• Perform math skills necessary to supervise and handle the front-end transactions and operations.

• Audit and observe associate accuracy on the POS system and the cash office in accordance with policy and procedures.

• Perform all cashier duties such as operating checkout stations, including cleaning, stocking products, and balancing registers.

• Created work schedules for cashier's, door greeters, cart pushers and janitorial associated to meet stores customer demand.

Education

Some college in Business Management

Val Verde community college - El Paso, TX

August 2009 to January 2010

Skills

• Assembly

• Management

• Quality Inspection (7 years)

• Leadership

• Packaging

• Load & Unload (10+ years)

• Manufacturing

• Warehouse Experience

• Recruiting

• Microsoft Office (10+ years)

• Cleaning Experience

• Materials Handling

• Order Picking

• Shipping & Receiving

• Quality Control

• Pallet Jack (8 years)

• Pricing (10+ years)

• Maintenance

• Merchandising (5 years)

• Time Management

• Supervising Experience (10+ years)

• Order Picker

• Freight Experience

• Microsoft Word

• Purchasing

• Leadership (10+ years)

• Team management (10+ years)

• Cash management (10+ years)

• Customer service (10+ years)

• Customer retention (10+ years)

• POS (10+ years)

• Microsoft Outlook (5 years)

• Microsoft Outlook Calendar (5 years)

• Sales

• Operations Management

• ERP Systems

• Logistics

• Forecasting

• Negotiation

• Sales Management

• Budgeting

• Strategic Planning

• Math

• Supply Chain

• Retail Math

Languages

• English - Fluent

• Spanish - Fluent

Contact this candidate