Scrum Master Time Delivery
Resume:
Christianah ambrose (PSM*)
PROFESSIONAL SUMMARY
Professional Scrum Master, transformational and delivery lead, with over 7 years of progressive experience. Responsible for the management of effective functioning of software development and delivery of projects. A servant-leader with strong leadership and collaborative skills. Demonstrated ability to motivate, organize, lead and coach scrum teams across multiple locations and keeping track of progress of the team. I specialize in facilitating on time delivery of software development using agile methodologies, application maintenance, support and enhancement, project management, scope definition, documentation, process set-up and transition. I have solid skills in collaboration, process management, conflict resolution and facilitation of scrum ceremonies.
WORK HISTORY
Scrum Master- 06/2021 – 12/2022
Accenture, Minneapolis, MN.
●Committed to coaching teams for success and help to achieve organizational goals.
●Responsible for managing team’s daily activities by facilitating clear communication between the team and the stakeholders.
●Help to initiate process change, working within defined scope and drive activities for new improvement to support team.
●Develop and executive activities related to end-to-end project management.
●Help team identify and remove impediments even when they are unspoken by coaching them to collaboratively create solutions.
●Help improve team’s productivity and collaboration using agile events.
●Facilitating & scheduling all agile events/ceremonies and other meetings as required.
●Help team identify their strengths, weaknesses, suggest more improvements and encourage knowledge transfer.
●Help encourage transparency by training team to be open and trust each other enough to keep each other consistently informed.
●Facilitate documentations of new features and functionalities.
●Provide direction for project teams to encourage good agile practices.
●Help and support team to navigate stressful situations in a calm manner.
●Create psychological safety to allow the team to feel courageous enough to speak up and bring forth different ideas and solutions.
Scrum Master - Contract, 05/2019 – 06/2021
United Health Group, Minneapolis, MN
●Provide directions and coaching for teams to encourage good Agile practices. Initiate process change and drive activities for new improvements for team.
●Organized, scheduled and facilitate sprint ceremonies and ensuring there's full on-shore and off-shore team’s engagement during scrum events.
●Help team to remove impediments, escalate bugs and protect teams from distractions.
●Help team to identify their strengths, weaknesses, more improvements and encourage knowledge transfer.
●Create a collaborative environment which allows the team to interact appropriately, facilitate quick resolution of issues and holding self and team accountable for results
●Work with product owner, to help them understand their roles and achieve their goals.
●Delivered projects with consistent record of meeting timeline, scope, and budget requirements.
●Help defined scopes, managed resources, and oversaw schedules in line with stakeholder expectations, project specifications and customer’s satisfaction.
●Facilitate documentation and signoffs of the process for new features and functionalities during release.
●Utilizing collaborative tool to track and effectively communicate team velocity, burn down charts and sprint/release progress for team and to encourage transparency.
Scrum Master / PM- Contract, 01/2017 - 04/2019
General Mills, Minneapolis, MN
●Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
●Scheduled meetings and facilitate Scrum ceremonies as required.
●Increased team efficiency by inspiring motivation, welcoming new ideas and changes for quality and timeliness.
●Worked with product owners to prioritize feature development and enhancements based on critical paths and business needs.
●Assessed team metrics and worked to drive improvements and innovate new approaches where needed.
●Documented new features and strategies as well as user stories and criteria for acceptance.
●Confirmed team followed Definition of Done and scrum Agile framework.
●Support product owner to defined scopes, monitor and manage report on execution deliveries
●Assisted with Scale Agile framework (SAFe) transition and quick start.
EDUCATION
Bachelor of Science, Biochemistry
Ogun State University, Ago-Iwoye,
Ogun State, Nigeria
CERTIFICATIONS
AWS Certified Cloud Practitioner
Certified SAFe 5 Agilist
Professional Scrum Master Certification (PSM1)
Computer Application
Minneapolis, MN
************@*****.***
SKILLS & COMPETENCIES
●Microsoft Office
●Servant Leader
●Mentoring/coaching
●Process set-up
●SAFe
●Team Empowerment
●Conflict Resolution
●Emotional Intelligence
●Iteration/Sprint Planning
●CI/CD
●Stakeholder Engagement.
●Relative Sizing/Story Pointing
●Software Development (SDLC)
●Sprint activities
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