Christianah ambrose (PSM*)

PROFESSIONAL SUMMARY

Professional Scrum Master, transformational and delivery lead, with over 7 years of progressive experience. Responsible for the management of effective functioning of software development and delivery of projects. A servant-leader with strong leadership and collaborative skills. Demonstrated ability to motivate, organize, lead and coach scrum teams across multiple locations and keeping track of progress of the team. I specialize in facilitating on time delivery of software development using agile methodologies, application maintenance, support and enhancement, project management, scope definition, documentation, process set-up and transition. I have solid skills in collaboration, process management, conflict resolution and facilitation of scrum ceremonies.

WORK HISTORY

Scrum Master- 06/2021 – 12/2022

Accenture, Minneapolis, MN.

●Committed to coaching teams for success and help to achieve organizational goals.

●Responsible for managing team’s daily activities by facilitating clear communication between the team and the stakeholders.

●Help to initiate process change, working within defined scope and drive activities for new improvement to support team.

●Develop and executive activities related to end-to-end project management.

●Help team identify and remove impediments even when they are unspoken by coaching them to collaboratively create solutions.

●Help improve team’s productivity and collaboration using agile events.

●Facilitating & scheduling all agile events/ceremonies and other meetings as required.

●Help team identify their strengths, weaknesses, suggest more improvements and encourage knowledge transfer.

●Help encourage transparency by training team to be open and trust each other enough to keep each other consistently informed.

●Facilitate documentations of new features and functionalities.

●Provide direction for project teams to encourage good agile practices.

●Help and support team to navigate stressful situations in a calm manner.

●Create psychological safety to allow the team to feel courageous enough to speak up and bring forth different ideas and solutions.

Scrum Master - Contract, 05/2019 – 06/2021

United Health Group, Minneapolis, MN

●Provide directions and coaching for teams to encourage good Agile practices. Initiate process change and drive activities for new improvements for team.

●Organized, scheduled and facilitate sprint ceremonies and ensuring there's full on-shore and off-shore team’s engagement during scrum events.

●Help team to remove impediments, escalate bugs and protect teams from distractions.

●Help team to identify their strengths, weaknesses, more improvements and encourage knowledge transfer.

●Create a collaborative environment which allows the team to interact appropriately, facilitate quick resolution of issues and holding self and team accountable for results

●Work with product owner, to help them understand their roles and achieve their goals.

●Delivered projects with consistent record of meeting timeline, scope, and budget requirements.

●Help defined scopes, managed resources, and oversaw schedules in line with stakeholder expectations, project specifications and customer’s satisfaction.

●Facilitate documentation and signoffs of the process for new features and functionalities during release.

●Utilizing collaborative tool to track and effectively communicate team velocity, burn down charts and sprint/release progress for team and to encourage transparency.

Scrum Master / PM- Contract, 01/2017 - 04/2019

General Mills, Minneapolis, MN

●Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

●Scheduled meetings and facilitate Scrum ceremonies as required.

●Increased team efficiency by inspiring motivation, welcoming new ideas and changes for quality and timeliness.

●Worked with product owners to prioritize feature development and enhancements based on critical paths and business needs.

●Assessed team metrics and worked to drive improvements and innovate new approaches where needed.

●Documented new features and strategies as well as user stories and criteria for acceptance.

●Confirmed team followed Definition of Done and scrum Agile framework.

●Support product owner to defined scopes, monitor and manage report on execution deliveries

●Assisted with Scale Agile framework (SAFe) transition and quick start.

EDUCATION

Bachelor of Science, Biochemistry

Ogun State University, Ago-Iwoye,

Ogun State, Nigeria

CERTIFICATIONS

AWS Certified Cloud Practitioner

Certified SAFe 5 Agilist

Professional Scrum Master Certification (PSM1)

Computer Application

Minneapolis, MN

651-***-****

adxffg@r.postjobfree.com

SKILLS & COMPETENCIES

●Microsoft Office

●Servant Leader

●Mentoring/coaching

●Process set-up

●SAFe

●Team Empowerment

●Conflict Resolution

●Emotional Intelligence

●Iteration/Sprint Planning

●CI/CD

●Stakeholder Engagement.

●Relative Sizing/Story Pointing

●Software Development (SDLC)

●Sprint activities

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