JAIREENE T.AGPOON

CONTACT

PHONE:

+971-*********

EMAIL:

adxf90@r.postjobfree.com

PROFILE SUMMARY

Administrative Supervisor

with 7 years of experience

managing office functions.

Providing excellent level of

support to office

management and clients, &

acting as a liaison between

departments.

Able to work well under

pressure and collaborate with

a team.

Seeking to apply my detail-

oriented capabilities and

adaptable characteristics to

fulfill the company`s working

demands.

SKILLS:

Excellent communication skills

Customer service negotiation skills

Organizational skills

Computer skills

Database management

Time management

Attention to detail

Decision making skills

Team player

PROFESSIONAL EXPERIENCES

M/S AL SAYEGH AUTOMOTIVE- ABU DHABI, UAE

Administrative Supervisor/Service Advisor-(October 2020 till date)

Performing a wide variety administrative responsibilities and customer service

Handling office correspondence, maintain up to date records, screen phone calls, taking messages and routing calls if necessary

Drafting and preparing memos, estimates and proposals.

Manages the evaluation and feedback from customers

Provides introductory training to new recruited service staff.

Maintains office calendars which include scheduling appointments, arranging vehicle pick-up and drop-off.

Manages Service center daily activities, modifying database & directing vehicles to available technicians.

Consulting with mechanics regarding vehicle maintenance and possible alternatives to expensive repairs

Dealing with car insurances for customer claims and upselling company service packages

Exercise and ensuring good client’s relation as a vital role in increase of sales.

HUTA HEGERFELD SAUDIA LTD-ABU DHABI, UAE

Admin /Accounts Assistant- March 22, 2020-October 2020 Responsibilities:

Providing administrative support to accounts department

Ensures that payments, invoices and records are on track

Managing petty cash transaction and files.

Clerical tasks which includes data entry, handling phone calls, emails.

M/S. AL SAYEGH AUTOMOTIVE L.L.C- ABU DHABI,UAE

Admin assistant/Junior Service Advisor-(September 2016 –March 19, 2020)

Responsibilities:

Greet customers and address their concerns on a timely manner

Opening job card thru a system with all the necessary information

Maintain customer database, update of records on a daily transaction.

Interact with customers regarding quotations and taking approvals

Promoting different company services for customer awareness and to generate sales.

Dealing with car insurances for customer claims

Ensure all documents are well organized for easy traceability & all policies and procedures required by the company are strictly met and complied.

Manage the entire office during tenure of duty.

EDUCATIONAL ATTAINMENT

Saint Paul University Philippines-June 2000-March 2004 Bachelor of Science in Business Administration

PERSONAL INFORMATION

Nationality: Filipino

Date of Birth: June 20, 1983

Gender: Female

Religion: Christian

Civil Status: Married

No. of Children: 4

Contact this candidate