Sales Associate Customer Service

Myriam Armala

Business Administrative

An experienced sales representative with a proven track record of achieving sales goals and customer satisfaction. Knowledgeable in various sales techniques and strategies to successfully close business deals. Strong communication and negotiation skills, able to work independently or as part of a team.

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SKILLS

Communication

Negotiation Excel

Microsoft Office

Software

Conflict Resolution

Time Management

Problem Solving

Team Work

Innovation

Motivation

Goal Oriented

LANGUAGES

English

Full Professional Proficiency

Arabic

Professional Working Proficiency

French

Professional Working Proficiency

WORK EXPERIENCE

Human Resources Agent

WFP Collaboration Project

05/2020 - Present,

Maximized team knowledge and productivity through the implementation of well-placed training procedures.

Successfully interviewed, hired, and trained 20 individuals within a tight deadline. Established and managed a jobs fair event at the local University. Introduced the concept of ongoing training procedures for existing staff, increasing customer service quality.

Sales Associate

Bahhar Shipping Agency

01/2018 - 04/2020,

Assisted sales team in closing sales, focusing on client relationship building and follow-up. Consistently exceeded individual sales quotas through targeted prospecting techniques. Conducted market research and analyzed data to identify and pursue new sales opportunities. Developed and delivered sales presentations to prospective clients with a focus on problem- solving and business solution identification for company products and services. E-Marketing and Sales Agent

Blue Tech Online Services

08/2015 - 01/2018,

Managed social media accounts, improving user engagement by over 50% on Facebook, Twitter, and LinkedIn.

Manage and grow a portfolio of over 200 clients and prospects, achieving company's annual sales targets.

Identified and built partnerships with key industry players and organizations to expand market share by over 50%.

Develop and implement innovative sales strategies and techniques to engage clients and maintain customer loyalty.

Consistently exceed expectations in building and maintaining key relationships with clients and stakeholders, leading to numerous referral and repeat business opportunities. EDUCATION

Bachelor of Business Administration & Economics - major in Marketing Management

Tishreen University

Sales Techniques, Marketing Research,

Consumer Behavior, Strategic Marketing

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Relevant coursework:

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