Retail Sales Loss Prevention

MIA WILLIAMS

********************@******.***

619-***-****

Salt Lake City, UT 84102

WORK HISTORY

Gracies. Salt Lake City, UT

Server 03/2022 - 08/2022

• Placed orders, manage bills and handle complimentary items

• Consistently exceeded stretch goals

• Proficient at upselling top shelf items and specials

• Maintained and nurtured relationships with new and regular customers

Garden At Public Market. Santa Barbara,CA Server / Bartender 10/2019 - 03/2021

• Cicerone certified beer training

• Maintained extensive knowledge of newly released beer and wine and all characteristics and properties unique to each individual product

• Upsold high-profit items which directly resulted in increase in month over month sales

T27. Salt Lake City, UT

Lead Server 08/2018 - 08/2019

• Keyholder/Lead Server

• Created and designed personalized cocktails and specials

• Endured high level training about fine tequilas and its production

URBN Group, Basic Pizza. San Diego, CA

Server and Promotions 12/2013 - 05/2017

• Held FOH and BOH positions in multiple URBN venues

• Increased customer retention & vendor relationships

• Trained staff to provide outstanding service and BOH operations

• Coordinated weekly private events and designed menu/promotional advertisements

SKILLS

• Background in FOH and BOH hospitality, retail sales, administrative work and promotional marketing/coordinating.

• Proficient with all major POS systems, managing invoices, handling merchandise and trained in loss prevention.

• Extensive fine dining/bottle service experience.

• Comprehensive wine/beer and culinary knowledge.

• Safeserv & Food Handlers certifications current

EDUCATION

Catch Dog Training Institute

Salt Lake City, UT 2022-Present

Bachelor of Science: Animal Science

Animal Behavior College

Salt Lake City, UT 2019-2021

Associate of Science: Veterinary

Assistant

San Diego City College

San Diego, CA I 2016-2018

Bachelor of Arts: Hospitality

Administration And Management

University of Utah

Salt Lake City, UT 2010-2012

Associate of Arts: Mass

Communications

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