Room Attendant Customer Service
Resume:
Shannoya Hamilton
Mackinac island, MI 49757
USA
*************@*****.***
EXPERIENCE
Inn on Mackinac Island, MI, USA – Room Attendant
May 2023 - present
●Using cleaning equipment to tidy and sanitize rooms
●Restocking hotel food and beverages
●Keeping hallways clean and unobstructed
●Replacing bed linens and towels
●Stocking closets
Harrah's Cherokee Casino Resort, NC, USA — Room Attendant
July 2022 - May 2023
●Using cleaning equipment to tidy and sanitize rooms
●Restocking hotel food and beverages
●Keeping hallways clean and unobstructed
●Replacing bed linens and towels
Hotel Riu Palace, Montego Bay Jamaica— Waitress
May 2022 - June 2022
●Wash and polish glasswares & silverwares
●Set tables
●Seat guests
●Serve food and drink
●Mop floor
●Stock buffet line with plate
Hilton Rose Hall Resort & Spa, Montego Bay Jamaica — Waitress/Hostess
June 2016 - December 2019
●Provide friendly and effective service by hosting and serving guests for the overall best customer service experience possible.
Sandals Royal (Work Experience), Montego Bay Jamaica — Waitress
2008
●Polish Silverware
●Set tables
●Served guests
EDUCATION
Kenilworth Academy, Sandy Bay Jamaica
2008 - 2009
National Vocational Qualification of Jamaica (NVQ-J)
Food & Beverage Service - Level 2
Saint James High School, Montego Bay Jamaica
2003 - 2008
SKILLS
Waitressing
Communication (Oral & Written)
Creative Dining Room Arrangement
REFERENCES
Adriana Davila
Harrah's Cherokee Casino Resort
Manager
Cherokee NC, USA
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