Patient Transporter Customer Service

Gerri-Ann Cornell

***- ***-**** **********@*****.*** Lafayette, IN 47905

CAREER OBJECTIVE

I am a enthusiastic and eager to contribute to team success through hard work, Dedication and attention to detail. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Dedicated worker with excellent communication and time management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Talented professional with a successful track record of collecting blood samples and performing laboratory procedures. Possesses strong attention to detail and excellent organizational skills. Experienced in working with a variety of medical equipment and laboratory techniques. Committed to providing the highest quality of care to patients and meeting needs. EXPERIENCE

PHLEBOTOMIST/ PROCESSOR, Lafayette, Indiana

Labcorp of America, August 2021-Present

• Developed a thorough understanding of laboratory protocol and procedure for collecting patient samples.

• Checked paperwork for completeness and accuracy of information.

• Kept lab logs, reference materials and other important data up to date.

• Effectively communicated with patients to ensure accurate collection of specimens and obtain consent.

• Answered patient questions regarding collection techniques and offered additional resources on collection process

• Utilized laboratory information systems to accurately obtain and document patient information.

• Built the ability to recognize and respond to difficult or unusual patient situations.

• Assisted with specimen processing and pre-analytical testing functions.

• Adhered to confidentiality procedures for personnel, donor and center information to avoid data breaches.

• Collected arm samples or whole blood samples from donors for testing.

• Cross-trained in other areas to meet needs of business.

• Provided accurate collection instructions for random urine specimens and processed according to policies. Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels

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• Successfully collected and processed high volume of blood specimens for laboratory analysis.

• Entered patient, specimen, insurance and billing information into computer.

• Drew blood from veins by vacuum tube, syringe and butterfly venipuncture methods.

• Collected specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.

• Disposed of biohazard materials in accordance with applicable laws and standards.

• Processed blood and other fluid samples for further analysis by other medical professionals. MEDICAL ASSISTANT/LAB ASSISTANT, Lafayette, IN

Slate Center, December 2018-July 2021

• Handled specimens according to laboratory protocols to maximize accuracy and precision of results

• Handling high-call volume

• Monitor clinic schedule

• Checked patients In/out

• Performed urine drug screens and taking vitals

• Performed phlebotomy

• Scheduled appointments for patients

• Assisting medical providers when needed

• Performed monthly Inventory/ordering

• Sending prior- authorizations to insurance companies PHLEBOTOMIST, Lafayette, IN

PHLEBOTOMIST, Alverno Clinical Laboratories, April 2015-December 2018

• Quickly responded to and resolved all customer service issues in a timely manner

• Excellent communication skills

• Worked in OB doctor's office and patient service center for this company Registered patients, entered insurance information for tests on lab orders, performed blood draws and processed specimens for the instruments

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Worked closely with oncology doctor offices that are located with our patient service center and work with them to solve any issues that arise with our patients and lab tests

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PHLEBOTOMIST, Lafayette, IN

IU Health, July 2011-January 2015

• Accurately labeled vacutainer tubes with patient name, date and time of collection

• Prepared specimens for analysis and established proper chronological priorities in testing

• Identified abnormal test results and refereed them to the clinical laboratory for further review

• Quickly responded to and resolved all customer service issues in a timely manner

• Preformed STAT testing for urgent cares

• Maximized deadlines in order for testing services to be completed PATIENT TRANSPORTER, Lafayette, IN

PATIENT TRANSPORTER, IU Health, September 2008-June 2011 Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers

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Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas

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• Analyzed patients' medical conditions to identify proper mode of transport

• Comforted patients and families by offering support and encouragement

• Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans

• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection

• Maintained confidentiality of patient data and condition at all times to safeguard health information

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EDUCATION

EARLY CHILDHOOD EDUCATION (AECE), Lafayette, IN

Ivy Tech, 2006

COMPLETED COURSEWORK TOWARDS GED, Rockford, IL

Regional Learning Center

SKILLS

Specimen Collection And Storage Strategic Methods Staff Collaboration Urinalysis Testing Laboratory Experience Vital Signs Medical Office Experience Venipuncture Epic Computer Skills Hospital Experience Sanitation And Sterilization Medical Records Maintenance Tracking Specimens Proper Storage Procedures Drawing Blood Health Education Specimen Labeling Procedures Quality Control Guidelines Specimen Collection Venipuncture And Capillary Puncture Phlebotomy Functions Medical Histories And Vital Statistics Biohazard Waste Disposal On-Site Testing Sharps Disposal Semen Collection Patient Confidentiality Patient Support Processing Specimens Client Satisfaction OSHA Regulations Answering Questions Goal Minded Safety Assurance Blood Cultures Monthly Inventory Clerical Support Package Specimens Medical History Taking Insurance Information Collection Invoice Statements Conduct Tests Equipment And Supply Inspections Creative Thinking Biohazard Policy Compliance Laboratory Information System (LIS) Federal Laws Team Leader HIPAA Tracking Specimens Specimen Labeling Procedures Time Management Health Education Proper Storage Procedures Specimen Collection Stress Management Patient Support Epic Software Sharps Disposal Medical Office Administration Specimen Collection And Storage Venipuncture And Capillary Puncture Blood Sample Collection Heel Sticks

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