Deputy Clerk Administrative Coordinator
Resume:
ELIZABETH BROWN
Saint James, LA
***********@*****.***
Summary
Risk adjuster with strong administrative skills looking for a remote position where I can expand my insurance industry knowledge and contribute to the success of my team and the company. Professional History
State Risk Adjuster July 2018 -Present
Louisiana Patient Compensation Fund
Baton Rouge, LA
• May take recorded statements from all parties involved in a claim
• Consult with claimants and/or their attorneys concerning the possibilities of settlement of the claim
• Attends and participates in mediations toward resolution of disputed issues and/or settlement of claim
• Maintains contact with injured employees and physicians involved in workers' compensation cases
• Follow claim through entire process and putting a summarized synopsis in the case file
• Oversee the payment of medical bills for 31 claimants whose cases were litigated in their favor
Administrative Coordinator I
Louisiana Patient Compensation Fund
Baton Rouge, LA
• Answered a multi-line phone, receivied and distributed time-sensitive mail, greeted and professionally communicated with mail visitors, agency staff, and callers
• Entered and updated insurance coverage for medical providers into the states database
• Sent reminders to providers whose coverage was ending and updated policy renewals
• Communicated, collaborated, and served as backup to the Panel, Provider, and claims imaging section.
• Ensured all images were scanned, indexed, and stored properly as they may be used as evidence in medical malpractice cases.
Deputy Clerk July 2008-June 2018
Lafayette Parish Clerk of Court
Lafayette, LA
• First point of contact for individuals seeking copies of civil documents
• Properly filed new civil documents with corresponding docket
• Responsible for scanning confidential sealed documents and returning them to proper person to be placed in locked storage
• Trained new employees on proper scanning procedures
• Supervised the scanning area ensuring all employees were adhering to proper procedures to protect the integrity of all documents Legal Administrator August 2008-June 2008
Brandt and Sherman Law Office
Lafayette, LA
• In charge of greeting new clients, answer busy multiline phone and route calls accordingly or take detailed messages.
• Conducted intake interviews for new clients
• Filed case documents with appropriate local courthouse
• Retrieved medical documents from providers for attorneys
• Assisted with the typing of medical timelines and preparing bench books for upcoming hearings
Education
University of Louisiana at Lafayette August 2002 to December 2006 Lafayette, LA
B.S. in Political Science
Skills
• Verbal and written communication skills
• Critical thinking
• Task oriented
• Numerical abilities
• Microsoft Office
• Problem solving
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