Mac Artist Customer Service

Ny’kietria Lark

**** ********* **** *** ***** Dallas Tx, 75287

**********@*****.***

469-***-****

Experienced Customer Service

Available for all shifts and extended evening/weekend hours

Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.

Record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance

Backed by excellent interpersonal skills and a commitment to customer service.

Retail & Technical Skills

Retail Sales

Cash-Handling Accuracy

Credit Card Transactions

Microsoft Word

Customer Service Excellence

Receptionist

Merchandising & Stocking

Microsoft PowerPoint

Cash Registers

POS Systems

Power Point

Microsoft Excel

Work Experience:

Mac Cosmetics:

07/24/2021- current

Mac artist / Key Holder

Perform opening and closing procedures,(opening cash counts, closing deposits, shift management, etc.) in accordance with company policies

Utilize and maintain customer database for phone calls, product launches, events, and appointments

Provide timely, welcoming, personal, professional, and consistent service to all customers at all times

Create an amazing makeup experience for client’s special occasion, assist customers with product interest.

Empire Beauty school:

03/2019-02/2020

Receptionist

meeting and greeting clients, checking and making appointments, customer service, and promoting the sale of services and products.

JCPenny

11/2017-01/2018

Cashier

Greet, direct and assist customers when they enter the store

• Accurately operate cash register to ensure customer satisfaction

• Resolve customer service complaints in a timely manner

• Collect payments through cash and credit/debit cards

• Actively assist customers by phone and in person

• Maintain inventory and product displays in accordance with company standards

• Properly re-stock returned products

• Adhere to company’s Standard Operating Procedures

Education:

Penn Foster High School Diploma September 2018

Empire Beauty School February 2020

Certifications: Miami Job Corps Center Office Administration May 2018

Contact this candidate