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JANICE GRAY RICHARDSON Q
Loxley, AL 36551 +251-***-**** + adxf14@r.postjobfree.com
Professional Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent
interpersonal and time management skills,
Skills
Sales Training
Excellent People Skills
Money Transfer Systems Social Perceptiveness
Multitasking Strengths Dispute Mediation
Money Handling + Customer Service
+ Time Management
Work History
Sales Associate, 08/2022 to Current
Clear Link Technologies ~ Utah Labor Center Condominium, UT
+ Contributed to event marketing, sales and brand promotion.
+ Solved customer challenges by offering relevant products and services,
Provided positive first impressions to welcome existing, new, and potential customers.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed
professional demeanor
Developed and maintained strong working relationships with professionals within assigned territory,
Newspaper Delivery Person, 10/2018 to 02/2019
Gulf Coast Media - Foley, AL
+ Made unscheduled route changes to avoid delays using extensive knowledge of delivery area
+ Secured papers on delivery vehicles to limit losses and damages.
+ Made efficient and safe deliveries with minimal supervision.
+ Maintained up-to-date records of delivery routes and customer information.
Assistant Store Manager, 05/2012 to 02/2018
Walmart Supercenter ~ Fairhope, AL
+ Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-
‘term habits.
+ Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain
advancement.
+ Handled problematic customers and clients to assist lower-level employees and maintain excellent
customer service.
+ Managed purchasing, sales, marketing and customer account operations efficiently.
+ Trained new employees on proper protocols and customer service standards
+ Supervised creation of exciting merchandise displays to catch attention of store customers.
+ Implemented business strategies, increasing revenue and effectively targeting new markets,
* Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic
communication skills.
+ Walked through store areas to identify and proactively resolve issues negatively impacting
operations.
Education
Diploma: General Studies
Foley High School - Foley, AL