Plant Manager Customer Service

BRIAN FOREIT

**** ***** ***** ****** ******* ****1

248-***-**** ************@*****.***

OBJECTIVE

Experienced professional manager seeking a full time position. In which I can utilize my strong leadership skills and coupled with excellence in customer orientation in order to orchestrate the values and service along with people development furthering my career.

Plant Manager Jan. 2022-Current

Altium Packaging Lebanon, IN.

Champion a safety culture, ensure a safe work environment and cultivate safe behavior.

Drive continuous improvement efforts through Lean Practices. Advocate and leader of efficient operations, monitoring performance to ensure effective operations.

Create value through the timely execution of production schedules to meet company and customer requirements.

Manage performance through proactive coaching and direction to ensure timely and efficient plant operations.

Maintain procedures for an accurate inventory of finished goods and raw materials.

Foster a culture that reflects Altium’s Guiding Principles to attract and retain qualified talent. Model the application of the Guiding Principles to maintain an inclusive environment and high degree of employee engagement.

Champion Integrity and Compliance while focusing on value creation with customers and key stakeholders. Lead problem-solving and process improvement with the plant and customers to achieve resolution and elimination of product issues.

Provide for successful new product launches by ensuring clear specification development, process capability definition, and attainment of customer satisfaction on initial shipments.

Audit facility for compliance with GMP standards and maintain the plant in compliance with corporate quality requirements.

Provide guidelines to ensure timely repair and efficient predictive and preventive maintenance of equipment and machinery.

Develop and improve the knowledge and skills of immediate staff and hourly personnel with a commitment to onboarding and ongoing training and development.

Drive execution of assigned projects to ensure accurate and timely completion.

Project Manager/Continuous Improvement Maintenance Manager Dec. 2018-Jan. 2022

Double H Plastics, Marion, IN.

Lead the maintenance organization as an effective support group for the facility. Set expectation for Zero Recordable(s), maintain all GMP requirement.

Oversight of the facility utility system. Support utility PM's, Production PM’s, Active and up to date IQMS program.

Reduced maintenance costs over 1.5 million

Implemented 5S and continuous improvement and lead kaizen events in saving the company 500,000 in scrap cost at our facility by improving PMs and finding the root cause.

Maintenance and Maintain accurate inventories. Successful Annual Inventory. Regularly monitoring inventory levels for maintenance and managing SLOB inventories.

All preventive maintenance planning and execution. Work with scheduler and maintenance planner to effectively schedule PM's. Coordinate third party PM schedules and contracts.

Management of the work order system. Review work order completion rates. Manage weekly KPI's

Develop & manage and execute the facility capital plans. Develop current year and 3 year rolling capital plan. Effectively manage, execute, and close current year capital plan.

Responsible for the maintenance, building, and utility budgets. Manage to the budgeted monthly spending for maintenance and building utilities. Develop the yearly budgets for Maintenance, Building, and Utilities.

Responsible for the facility permitting: Wastewater, EPA monitoring. Water monitoring of the waste water Work with the E, H & S on all EPA Tier 2 and 3 reports and hazardous reports

SQF certified and trainer and development of maintenance training program

Practitioner Certified

Value Stream Manager Oct. 2017 – Dec. 2018 Avalign Cutting Instruments, Warsaw, IN.

Leading the day-to-day activities within the value stream to ensure that current commitments are achieved while improvements are being made to ensure team adheres to quality measures.

Drive research and resolution of any issues, utilize Performance Excellence methodologies/tools to identify root cause; follow all SLAs on issue escalation and resolution

Routinely visits production operations to interact with employees, facilitate/assist in root cause determination for safety, quality, and productivity issues, monitor performance and schedule adherence, monitor product quality characteristics, and gather information and input from Supervisors, support staff, and operators to make decisions when.

Coach and develop Supervisors and Team Manager(s) in these areas

Preparing a future state map that uses kaizen/lean techniques to eliminate waste and improve process value in the short to mid-term.

Ensuring that a current state value stream map is created of the end-to-end value stream(s) along with Budgeting and Cost Management

Actively participates in the following environmental health and safety initiatives: MESH, ISO14001, Safety and Environmental programs established for the facility for a safe work environment.

Managed a team of 10 specialists and planners along with an oversaw production of time-critical components

Production and Maintenance Supervisor Feb. 2013 - Dec.2017 Fiat Chrysler, Kokomo, IN.

Managed 40-60 production, 10-15 maintenance employees.

Decreased defect rate by 30% on a key production lines

Decreased equipment needed coolant flow by 40% by improving machine quality and capability, helped to implement in other lines of the plant.

Improved the overall environmental capacities of machines see below more information

Coordinate daily team activities to achieve business metrics see below more information

Coach, mentor, and develop team members by conducting annual appraisals, training, and development plans

Ensuring safety, quality, and maintaining maintenance and running of production lines daily

Specialty Assistant Store Manager and District Trainer Mar. 2011 – Feb. 2013 The Home Depot, Warsaw, IN

Trained all Assistant Store Managers and associates with the company training plan and also to provide quality customer service and people development by ensuring training was completed from beginning to end of process.

Top in District and region in Credit apps, Sales, Comp, P& L, inventory, attachment selling

Provided leadership to associates so that these strategies and objectives are executed successfully.

Forecasted Scheduling, and ensured appropriate staffing in all areas of the store along with drive sales, profitability, and monitored and set goals.

District Trainer and Trained New Assistant Store Managers, Employees

kept Vendor Relations with associate engagement an presentation along with community relations representing The Home Depot.

Working with the Store Manager to drive maximum profitability

Analyzing market trends in order to set and monitor sales goals

Ensuring store inventory meets customer demand

Training and supervising store and specialty staff associates

General Manager Jun. 2010 – Mar. 2011 Borders Books, Carmel, IN

Taught and reinforced behaviors that resulted in associates delivering quality service.

Assessed performance for all managers and associates, dealing with suppliers, business review Achieved store level earnings and sales goals, safety, and overall performance.

Manage, teach, and train to be successful and create a bench

Focused on customer engagement and profitability

Reduced P&L with newer alarm systems, customer engagement, improvements on checkout process, customer retention and higher sales to help control certain process, security rearrangements.

Retaining customer loyalty and achieving profitability within the region as the only store to hit goals.

General Manger Nov. 2006 – Dec. 2010 Staples, Kokomo, IN

Started as an Assistant Manager and promoted within 60 days to General Manager

Floating General Manager from store to store improvements, training, overall process

Giving leadership and direction to the entire store, execute company strategies

Led a store from a 1500 rank in the company to the top 100 in attachments, comp, sales, plans

Received multiple awards for being in the top 20 for management in the company

Engaged in multiple resets and store remodels along with organization and downsizing

Store Manager/District Trainer Jan. 2000- Dec. 2006 Circuit City, Auburn Hills, MI

Lead with company initiatives, ensure maximum productivity, profitability, operational excellence and compliance with company procedures, business reviews, deal with buyers

Directed overall store performance with enhancing people development, providing/training others to adhere to outstanding customer service, attachments selling, plans, organization, cleanliness, role-playing

Multiple awards in sales, and very familiar with P&L, operations, and customer service.

Achieved Top sales in District, Best Comp, credit apps, Firedog computer sales, installation services

Working with the Store Manager to drive maximum profitability

Analyzing market trends in order to set and monitor sales goals

Ensuring store inventory meets customer demand

Training and supervising store and specialty staff associates

EDUCATION

University of Phoenix Online Phoenix, Arizona

Major: Business Management in Information Technology

Current GPA: 3.2/4.0 (Need 10 more credits to graduate to complete Bachelors Degree within 2019)

University of Phoenix

Minor: Associates in Business Management Graduated in March 31, 2010

Current GPA:3.625

TRAINING

Microsoft Office, Adobe Master Suite

Job Boss, Siemens, Oracle, OEM ordering/processing, Nova time along with other software programs not mentioned

Scheduling, Hire/firing, dealing with union and non-union, staffing, maintenance, production, HR hats, P&L, personal improvement plans, merit increase, raises, demotions, training, coaching, developing others, building a bench, marketing, improvements.

Lean Process, Safety, Environmental process, Continuous improvement activities, Kaizen, 6s, 5w, 5W1H, Spaghetti Charts, Safety improvements, Sewo, Environmental, Continuous improvements activities for man and method and machine.

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