Claims Adjuster Property

Objectives

A dedicated guest service professional with 3 plus years as a Property and Claims Adjuster, 14 years of experience in restaurant management, and 20 years of public service with supervisor experience. You will hire an accomplished employee with a work ethic second to none, committed to providing an atmosphere of exceptional employee morale and impeccable guest service.

Experience

USAA PROPERTY CLAIMS Fredericksburg, VA (work from home)

1/19 - Present Property and Claims Adjuster

Investigate, scope, and triage homeowner, renters, and rental property losses by using analytical and critical thinking skills. Pay and close claims by writing comparative estimates and using Xactimate. Refer members to broad range of USAA financial products. Meets or exceeds targeted metrics.

TUCANOS BRAZILIAN GRILL Colorado Springs, CO

10/15 - 9/18 General Manager

Managed staff of 75 – 80 full and part time employees. Extensive knowledge of monthly P & L with focus on cost of goods, labor, and controllable line items. Comprehensive guest service experience with Shep Hyken training.

DICKEYS BARBECUE PIT Colorado Springs, CO

07/12 - 9/15 General Manager

Improved employee productivity and morale by initiating performance-based incentives. Increased catering revenue by 2% -7 % yearly with hands on approach with door to door marketing.

BOSELLI and SON’S MCDONALDS Monument, CO

11/07 - 07/12 General Manager

Planned and projected monthly P & L statements. Analyze and present results monthly. Scheduled and delivered new crew orientations. Drafted performance reviews for all assistant and hourly managers.

MONTGOMERY COUNTY MARYLAND GOVERNMENT

09/87 - 10/07 Firefighter/Rescuer III

Certified Member Hazardous Incident Response Team. Emergency Medical Technician.

Certified Medical and Fire Dispatcher and Telecommunicator

Education

Multiple State License Property and Claims Adjuster 01/19 - Current

McDonalds Hamburger University Restaurant Leadership Practices 10/11

Queensboro Community College 09/78 – 05/80

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