Leasing Consultant Va Hospital

APRIL DIXON

*** ****** ****** ********* ** 678-***-****

*************@*****.*** Objective: I

am interested in working collaboratively with an experienced disciplinary to aid veterans in overcoming challenges posed to everyday life. I am looking to utilize my 3 year of service with the VA in order to work/help the national initiative of resolving Veterans homelessness. VA Hospital Palo Alto, CA April 2019- Present

Time and Leave Clerk

• Researches and resolves discrepancies found in time/pay issues.

• Maintains files of time keeping records via regular paper files electronically.

• Initiates personnel action requests regarding items such as names changes, resignations, transfers, appointments, and leave without pay.

• Posts, examines, computers and balances hours on time and leave records.

• Performs other duties assigned.

• Responsible for transcribing complex employee tours of duty and days worked.

• Interprets and applies regulations regarding appointment entitlement, leave earnings, charged of leave, posting legal holidays, leave without pay, continuation of pay and authorized absence, etc. VA Hospital Palo Alto, CA April 2018-March 2019

Housekeeper

• Clean patient’s rooms, equipment and instruments

• Report facilities and equipment problems

• Ensure patient care area are clean and stocked with equipment and supplies

• Maintain equipment sterilization requirements

• Scrubs, strips, apply floor finish and spray buffs floors using heavy industrial type powered scrubbers and buffers.

• Performs a full range of housekeeping duties for an assigned area (administrative offices, medical center ward or treatment areas, etc.) following general instructions on work to be done.

• Uses a variety of cleaning and sanitizing solutions to clean and maintain various kinds of floors, wall, and ceiling;

• Sweeps, vacuums, dusts, mops, scrubs, cleans and polishes.

• Removes trash, and handles medical and bio-hazardous waste.

• Arranges furniture. Washes windows.

• Cleans toilets, sinks, urinals, and other bathroom fixtures.

• Assist with training new employees

Career Strategies Oakland, CA July 2016 – October 2016 Property Manager at Marcus Garvey Commons (22 units) and Oakland Point (32 units) apartment complex

• Complete tenant recertification.

• Qualified prospective tenants through credit reports and resident verifications.

• Generated lease agreements and contracts.

• Supervises move-in and move-out procedures.

• Supervises all vendors, contractors, and providers of service to the property, whether paid or volunteer, to ensure completion and quality of product provided.

• Collects rent and accounts for monies collected and ensure that all transactions are processed and inputted accurately and completely in Yardi computer accounting system. Career Strategies Oakland, CA August 2015 – January 2016 Leasing Consultant at City Towers 277 unit apartment complex

• Facilitated prospective residents by touring the apartment complex, facilitating questions and understanding prospective tenant’s needs.

• Qualified prospective tenants through credit reports and resident verifications.

• Generated lease agreements and contracts.

• Supervises move-in and move-out procedures.

• Conducts applicant interviews, verifies potential resident income, and takes deposits and rents in accordance with the affordable program.

Express Concord, CA June 2015 – August 2015

Call Center

• Handled all outgoing and incoming calls

• Processed payments

• Escalating calls through the proper channel

• Excellent communicator; able to explain the requirements along with the necessary actions needed on the part of the customers

• Provide excellent customer service on every call

• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance staff to items that need to be repaired.

• Verify that the caller's plan is in force

Career Strategies Oakland, CA July 2014 – February 2015 Leasing Consultant at City Towers 277 unit apartment complex Assisted with HUD and Tax Credit annual recertification and interims; used Shofcorp software

• Proficient in analyzing residents’ and new applicants’ eligibility based upon income, background information and company criteria; pays attention to details

• Enjoy interacting with residents to promote a delightful living environment

• Excellent communicator; able to explain the requirements along with the necessary actions needed on the part of the resident

• Handle phone calls, and maintenance requests; assist with daily office operations (vendor and resident filing)

• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance staff to items that need to be repaired.

EDUCATION

Milpitas High School Milpitas Ca Graduate Diploma 2008 Everest College Cupertino Ca Graduate Diploma 2011 CPR Certification Everest College 2011

HIPAA/OSHA Training Certifications Everest College 2011 Honor Roll Everest College 2011 Everest College 2011 AWARDS AND ACKNOWLEDGEMENTS

Advanced Computer Skills including: Microsoft Word, Excel, PowerPoint, Outlook, Yardi, MRI time and attendance reporting software.

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