Payroll Coordinator
Resume:
*********@*******.***
Jill DeTommaso
SKILLS
20+ years of customer service. 4+ years of office administration. Approximately 3+ years of receptionist experience and 4+ years of payroll. Proficient with Microsoft applications (Office 600%, Word 40%, Excel 50%), Adobe 70% and Google docs 30%. Experience with Quickbooks, HRIS literate with experience in Oasis (a Paychex company), Paychex Preview, DayForce (a Ceridian company), Hotel Effectiveness, Aviante for timesheets, Lawson, Kronos and ADP. EXPERIENCE
Scripps Health, Corporate Office - Payroll Coordinator February 2023 - Present
● Producing and distributing timely and accurate paychecks and payroll information in compliance with company policy and government regulation.
● Performing all activities necessary to process one or more payrolls, including maintaining related records, filing tax and voluntary deduction reports, processing involuntary deductions, preparing accounting transactions and documents, documenting and updating procedures, and preparing reports for management.
● Providing a high level of service to all Scripps employees. Town & Country Resort - Payroll Specialist
March 2022 - February 2023
● Consistently processed bi-weekly payroll for 350-500 California employees on time.
● Conducted a standardized payroll review process resulting in 10% less errors.
● Set up new hires, garnishments and 401k in ADP.
● Responded to all payroll inquiries and complaints in a timely manner, resulting in a 95% satisfaction rate.
● Responsible for balancing the Vault.
Qualstaff (Temporary Assignment) - Payroll Representative November 2021 - December 2021
● Developed, processed and reconciled weekly payroll for approximately 300 employees.
● Completed invoicing and balancing approximately for 100 clients on a weekly basis using Quickbooks.
● Accomplished ALL inputting of changes and updates to the payroll system daily. And any other
● Assisted employees by troubleshooting on a daily basis regarding questions, password changes, etc.
● Prepared manual paychecks, generated payroll reports and any other duties.
● Manpower (Assigned to Aya Healthcare) - Payroll Representative
● February 2021 - October 2021
● Delivered the processing of daily ACH’s (automatic clearing house ) through Bank of the West for Aya ttraveling nurses and caregivers.
● Built and input direct deposit information from Day Force, their software program.
● Appointed batches for accounting to be submitted to the Bank by using Excel and a macro
● Outline and approve stipends accordingly in Blue Sky, their software program. Pacifica Host Hotels/Pacifica Companies Corporate Office - Payroll Coordinator May 2019 - July 2020 (COVID lay-off)
● Responsible for the processing of semi-monthly web based payroll for 13 California hotel properties including complying with California meal time laws
● Interfaced with General Managers on Payroll/Human Resources regarding terminations, pay rate changes, address changes, timesheets, absenteeism, etc
● Balanced over 40 interstate hotel payrolls and posted to appropriate general ledgers
● Support HR department regarding I-9 forms, Orientation, Benefit changes and Open Enrollment Receptionist
August 2018 - May 2019
YMCA San Diego Team Headquarters - Receptionist
August 2017 - September 2018
● Directed over 200 phone calls per day, transferring accordingly with no additional staff aid
● Managed front desk and provided any and all office support for 5+ departments in the Headquarters including, but not limited to: arranging conferences, managing office supplies for 80+ people, vast document management, exercised excellent interpersonal skills, created and maintained databases for the corporate office staff to use regularly regarding phone index including a front office handbook from no previous existing material for the faculty to use in times of absence Evans Hotels - Sr. PBX (Private Branch Exchange) Operator February 2014 - July 2017
● Managed 5-diamond service while answering multiple in-house and outside phone lines and transferring calls for three properties
● Committed to pursuing excellence in service to both guests and employees by adhering to triple A standards
● Responsible for wake-up calls, housekeeping, maintenance issues, and responding to emails and guest inquiries/discrepancies
San Diego Padres Baseball Club - Guest Services Representative March 2002 - December 2014
● Created a positive and memorable experience for the guests by establishing a unique personal connection
● Consistently maintain a positive attitude while providing exceptional service to all guests
● Provide directions, instructions, information, problem-solving, in addition to assisting guests with discrepancies even in hostile and pressing situations Elite Show Services - Ticket Taker/Gate Supervisor March 2002 - August 2012
● Train, supervise, and evaluate approximately 8-12 team members for San Diego Chargers games EDUCATION
University of Hawaii at Manoa - 1986 - 1990
Business Administration and Management General
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