Job Coordinator Customer Service
Resume:
H. Douglas Moore
Louisville, Kentucky 40219
Qualifications
I am a professional management personnel with over 17 years experience in managing equipment and personnel. I have experience in engineering, project/program, and quality management while working with Stratosphere Quality, Pro4mance Contracting, VBD & Assoc. and Paul Davis Restoration. I have a successful track record of developing teams and processes involving equipment environments to meet and exceed requirements. EMPLOYMENT HISTORY
Self employed, 2022 – Current Louisville, KY
Chauffeur Services
Chauffeur takes care of people and make sure they are on time, safe, comfortable during their journey, Duties include scheduling appointments, time management, keeping a clean vehicle, and handling money. Customer service and keeping travelers happy and safe. zTrip, 2021-2022 Louisville, KY
Taxi Driver
Takes care of people and make sure they are on time, safe, comfortable during their journey, Duties include scheduling appointments, time management, keeping a clean vehicle, and handling money. Customer service and keeping travelers happy and safe. GardaWorld, 2019 – 2021 Louisville, KY
Security Guard
Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities. Charah Solutions, 2019-2022 Louisville, KY
Floater Truck Driver
Drive dual and triple axle dump trucks in an off-road setting.Safely unload material into designated areas. Coordinate machine actions with other activities, positioning and moving loads in response to hand or audio signals. Perform routine maintenance on equipment. Lean and follow all safety regulations. Allied Universal Security Services, 2016 – 2019 Louisville, KY Security Guard
Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities. Stratosphere Quality, 2012 – 2016 Louisville, KY
Teamleader
Contract control leader responsible for provision control during new product launch. Maintain current revision parts flow at incoming and validated FIFO of materials. Worked closely with GE MCL; to maintain proper inventory levels.
Dougco Roofing, 2009 – Current Louisville, KY
Owner
Installing and repairing resident and commercial roofs. Communicate with customer and contractors, invoice and collect payment, order material, coordinate schedules Pro4mance Contracting, 2006 – 2009 New Albany, IN
Project Coordinator
Specializing in restoration of large commercial and residential housing losses due to smoke, fire or water damage. Responsible for estimating and supervising of contractors for repairs. Coordinate communication between insurance carriers and customer. Certified in water, smoke and fire restoration. Knowledgeable of Xactamate. VBD & Associates, 2004 – 2006 Louisville, KY
Job Coordinator
Supervising the new construction of patio homes. Assist sub-contractors in the completion of job as well as inspect the workmanship. Follow up and complete punch list and warranty work. Handle all consumer customer service. Paul Davis Restoration, 2002 – 2004 Louisville, KY Warehouse Supervisor
Shipping and receiving of warehouse and front office supplies. Purchasing of warehouse supplies and equipment. Safe storage of hundreds of thousands of dollars of customers’ personal belongings. Security of the building premises. Building maintenance. Inventory control of company equipment as well as customer belongings. Mid-America Auto Auction, 2000- 2002 Louisville, KY Quality Control Supervisor
Inventory of vehicles on lot. Maintain morale as well as sense of urgency within our teams. Head Condition Report Writer
Authorizing the reports of other conditions writers. Verify work on all warranty reports. Condition Report Writer
Inspection of incoming vehicles. Writing repair costs estimates for damaged vehicles. Expro North Sea, 1997 – 2000 Aberdeen, Scotland
Subsea Engineer
Began as entry level trainee, worked to independent engineer status and then progressed to instructor. Responsible for rebuilding, testing and trouble shooting of offshore equipment. Accountable for multimillion dollar equipment. Worked well as an independent and team worker. Traveled on independent contract to remote sea destinations to supervise the building of subsea test trees on behalf of a variety of companies and countries. Global Marine Drilling, 1996 – 1997 Aberdeen, Scotland Roughneck
Setup, ran, tested and maintained drilling equipment and piping. Trained others in fire and rescue, water survival and first aid.
United States Marine Corps, 1985 – 1996
Sergeant
Various station assignments and responsibilities in my 11 years of service. Including, supervising others to maintain their readiness and stability, transporting and handling secret and confidential documents, processing paperwork, meeting deadlines, and handling multi-tasks. Responsible for fleet vehicles including coordinating transportation assignments, transportation eductation and training of personnel, insuring safety of vehicles and rivers. Maintained the security of Naval Headquarters in the United Kingdom. Duties included crowd control, building clearing and training/supervising a Marine squad of security personnel. Instructed Marine squads in basic training for first aid and fire fighting. Awards
Navy Achievement medal
3 Good Conduct medals
4 Meritorious medals
3 Letter of Appreciation Meritorious Unit Citation References available upon request
Contact this candidate