Post Job Free

Resume

Sign in

Customer Service Cleaning

Location:
Bakersfield, CA
Posted:
May 30, 2023

Contact this candidate

Resume:

Desirae Bartholomew

Bakersfield, CA *****

adxew4@r.postjobfree.com

661-***-****

Authorized to work in the US for any employer

Personal Mission Statement

I will greet each day with GRATITUDE, PATIENCE and a Complete COMPREHENSION that everything happens for a reason. I will COURAGEOUSLY accept that which is out of my control with DIGNITY. I will STRIVE to EMPOWER and SUPPORT everyone I have the pleasure to meet. I am fueled with my deep DESIRE to NURTURE and CULTIVATE a peaceful existence for all humans equally.

SKILLS & ETHICS

*Flexible, Reliable & Team Work Oriented *Event Planning & Management

*Customer Service & Satisfaction Specialist *Budgeting & Profit Vs Loss & Sale

*Time Management & Problem-Solving *Banquet & Catering

*Food Service & Safety Leadership *Development & Conflict Management

*Entrepreneurship & Business Development *General Maintenance & Sanitation Ppl & Menu Planning *Inventory Control & Management

*Purchasing/Merchandising & Vendor Relations *Food Preparation & Production

*B.O.H./F.O.H. Restaurant & Store Management *Commercial & Residential

*CleaningCashiering & Retail Sales *Leadership Development & Conflict Management

WORK EXPERIENCE

Cleaning Service Provider

MaidPro - Bakersfield, CA . 08/2021 - 12/2021

• Completed rigorous cleaning and sanitizing checklists for each account I was assigned

• Followed an organized daily planner for each jobsite without supervision.

• General and customer-specific housekeeping duties, including wiping, vacuuming, laundry, dusting,sanitizing, bathroom cleaning and bed-making.

• Coordinated with coworkers to execute assigned client's requests in an orderly and timely fashion.

• Provided excellent customer service.

• Operated and maintained cleaning equipment in an organized, safe and sanitary manner.

• Cleaned Private residences, vacation rentals, move-out or move-in cleaning and businesses Prep Cook/Server

Aramark Campus LLC @ C.S.U.B. - Bakersfield, CA . 12/2019 - 12/2021

• Prepped, cooked and served Various Menu items for the cafeteria inside CSU BAKERSFIELD.

• Assisted with inventory and ordering.Assisted with Catering Events.

• Relieved coworkers for their breaks by taking over at different assembly/buffet style lines of service.

• Ensured all holding equipment and products were at the appropriate temperature on an hourly scheduled checklist.

• Took customer's orders, cooked and assembled them, and served them ensuring proper portions,neatness, and temperatures were addressed. Deli Manager

Quality Market & Deli 12/2018-07/2019 Bakersfield, CA

• Started a deli from Scratch

• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups,pizza,or coffee using proper safety precautions and sanitary measures.

• Monitored and ordered supplies or food items and restocked as necessary to maintain inventory.

• Performed personnel activities such as supervising and training employees.

• Established high standards and workplace regiment for personnel's performance and customer service.

• Arranged for equipment maintenance and repairs, and coordinated a variety of services such as waste removal and pest control.

• Reviewed menus and analyzed recipes to determine labor and overhead costs, and assign prices accordingly.

• Cleaned and organized and maintained eating, service, and kitchen areas.

• Stocked and priced shelved product.. kept a thorough rotating stock system ("FIFO").

• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there was adequate change for the shift that followed.

• Cooked in various cooking styles such as pit BBQ, deep fryer and fresh custom salads and sandwiches.

• Performed opening duties and procedures and also closing procedures. Deli Manager

The Country Store @ Eagle Energy's 76 fuel station - Paso Robles, CA . 05/2018 – 11/ 2018

• Hired to "re-invent" a failing deli operation inside a lucrative gas station.

• Investigated and resolved complaints from patrons regarding food quality, service, or accommodations.

• Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

• Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.

• Maintained inventory records.

• Reviewed and assigned prices to menu items by analyzing recipes to determine labor and overhead costs.

• Established employee work schedules, duties and procedures to ensure that payroll efficiency, quality of service and employee's work-life balance was addressed without taking away from the customer's needs.

Product Demonstrator

Royal Razorback BBQ Sauce - Paso Robles, CA . 05/2010 - 10/2018

• Set up a demo station inside stores.

• Prepared samples using preventative practices learned from health department guidelines.

• Interacted with store patrons with knowledge about the product and information to assist the customer in purchasing.

• Took down my station, cleaned up the whole area and reported to the store's supervisor when I was finished..

• Stocked the shelves with the product I was demonstrating. Catering Manager/Coordinator/Head Chef

Central Coast Catering - Paso Robles, CA . 01/2010 - 10/2018

• Responsible for planning unique and satisfying menus that meet and exceed client expectations.

• Held meetings with clients and worked to understand their vision and desires of events.

• Managed "month-of" and "day-of" coordination for various events including weddings, private parties, and corporate events.

• Made menu suggestions that tied into the overall theme of the event.

• Helped to keep clients on budget and provided them with detailed expense reports.

• Calculated product needed, generated plate costs and any other expenses determined by guest count.

• Sourced food and introduce local dishes when possible.

• Managed all financial aspects of the business and effectively managed client's budgets.

• Hired extra staff when necessary and properly trained all staff members.

• Addressed any additional needs or concerns of the client, working to continually satisfy the client.

• Created event specific meals including cooking instructions, presentation formats and portions based on client's expectations.

• Executed all fields of the cooking process solely and/or with hired help to ensure culinary perfection. Restaurant/Store Manager

Cregor's Liquor & Deli - Paso Robles, CA.

05/2005-05/2018

• Managed all fields of a liquor store/full service deli.

• Scheduled, hired, Organized and directed worker training, resolved issues and developed an outstanding staff who's #1 daily objective was 100% customer satisfaction.

• Created recipes and presentation procedures for dishes, specials and various menu items based on anticipated number of guests, nutritional value, palatability, popularity, and costs.

• Received payment by cash, check, credit cards, vouchers or automatic debits.

• Monitored checkout stations and food delivery counters to ensure that they had adequate resources available and each department was staffed appropriately.

• Calculated total payments received during a time period, and reconciled this with total sales.

• Balanced vendor accounts, made bank deposits, scheduled vendor meetings, wrote orders for all departments based on current inventory and projected sales.

• Checked in deliveries to ensure proper quantity and quality of product received.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Stocked shelves and mark prices on shelves and items.

• Maintained a completely clean environment with the most orderly and tidy staff and inventory.

• Always strived to use only the freshest, healthiest and cost effective ingredients.



Contact this candidate