AMY BRANDT
Goldsboro, North Carolina
***.**********@*****.***
Hardworking, analytical professional that is highly detailed orientated; recognized as an outstanding team player and quick learner individual known to contribute to organizational success by providing proactive administrative support in a fast pace office environment; capable of completing multiple tasks within time constraints without diminishing quality of service. Highly dependable in providing assistance to all levels of professionals to achieve customer satisfaction within deadline driven environments.
SKILLS AND ABILITIES
Customer Service
Managed information and referral for multiple departments through expanding organizational awareness for all supporting departments resulting in excellent customer service.
Organized logistics of staff and goods by preparing travel arrangements, itineraries and transportation for various locations for executive management, staff and visiting guests.
Coordinated meetings and communicated with outside agencies via email, phone conversations, facsimile, and in person interaction resulting in excellent customer service relations.
Administrative
Consolidated time sensitive and mission critical reports by utilizing MS Outlook, Word, Excel, and PowerPoint which equipped senior management to ensure overall success of the operation.
Managed schedules and coordinated various meetings and events for management and staff by working cohesively with other support agencies.
Maintained corporate business accounts and trained new team members on guidelines for proper use of company expense accounts.
Technical
Maintained and organized monthly statements using various Intranet databases and various MS Excel spreadsheets.
Generated, maintained, and compiled physical and electronic documents for executive management and staff by updating databases and websites.
Utilized KRONOS payroll software and prepared time sheets for office executives and staff.
Education
North Carolina Life Insurance License Number 202*****-**/2022
University Maryland Global Campus, Adelphi, Maryland Expected Graduation
36 Credit Hours from Bachelors in Business Administration 12/2023
and Gerontology
Skagit Valley Community College, Oak Harbor, Washington 06/2015
Associates of Arts Degree in General Studies
Florida Community College of Jacksonville, Jacksonville, Florida 05/2009
Technical Certificate in Office Management
Technical Certificate in Office Specialist 12/2008
Technical Certificate in Office Technician
Technical Certificate in Office Software Applications Support
Technical Certificate in Office Support
United States Air Force Honorably Discharged 10/1985
EXPERIENCE
Army and Air Force Exchange Services 07/2008-07/2013
Executive Administrative Assistant
Office Worker
Shift Supervisor
Senior Sales Associate