Outreach Coordinator case manager

JANET DELMARE

* *’Connors Court, Newbury, MA ****1 · 978-***-****

************@*****.***

EXPERIENCE

* ***** ** *******

OUTREACH COORDINATOR, NEWBURY COUNCIL ON AGING

● Responsible for home, hospital, and nursing home assessments of elders.

● Assist elders and their families in making the best decisions for themselves.

● Provide information and referrals, connecting clients with appropriate local, state, and federal agencies.

● Provide case management services to elders and their caregivers.

● Developed volunteer training and onboarding programs.

● Supervise team of 8 volunteers.

● Provide training for both volunteers and staff.

● Play a lead role in educating the community about elder care and elder needs.

● Network with various community agencies.

● Provide monthly statistics to management team.

● Coordinate support for elders and make appropriate referrals to regarding unmet needs when appropriate.

3 YEARS

PRIVATE COMPANION

Worked with several home-bound elders, providing companionship 3 YEARS

FITNESS INSTRUCTOR, VARIOUS COMMUNITY FACILITIES

Water aerobics, Zumba, and gentle fitness classes designed for elders and others. 4 YEARS

MEDIATOR, ATTORNEY GENERAL DISTRICT PROGRAM AND FAMILY MEDIATION Covered all courts within Essex County, as well as one family court in New Hampshire. 5 YEARS

SITE MANAGER - DIRECTOR OF NORTHEAST REGION, WORK/FAMILY DIRECTIONS Provided consultation services to Fortune 500 companies and their EAP departments regarding elder care in their community. Contracted with local agencies for referrals and information regarding elder care in the Northeast area of the United States 14 YEARS

Case Manager - Supervisor - Director of Home Care, AgeSpan JANET DELMARE PAGE TWO

A variety of roles and responsibilities in a community agency, spanning 14 years,

EDUCATION

1989

MASTER PUBLIC HEALTH, HEALTH LAW AND HEALTH CARE MANAGEMENT, 3.89 GPA

BOSTON UNIVERSITY

1983

Bachelor, Healthcare Management and Psychology

3.8 GPA

Quinnipiac University

SKILLS

● Knowledge of long-term care system

● Written and verbal communication

● Commitment

● Multitasking

● Problem solving

● Organization

● Sense of humor

● Independent worker

● Caring and kind

● Networking

● Collaboration

● Confidentiality

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