Customer care
Resume:
Bobbie Kjenstad
Canute, OK. **626
**************@*****.***
OBJECTIVE
I am looking forward to returning to the workforce after enjoying being a Grandmother for the last three years.
EDUCATION —
EXPERIENCE
West Valley High School
Cottonwood, CA
Graduated with 3.8 GPA
Utah State University Extension/Career Step New Mexico
November 2019 – November 2020
347 hour online course in Professional Medical Billing and Coding
Rural Online Initiative
October 2019
Extensive course on being a remote work professional.
PROPERTY AND CASUALTY CLAIMS
Current
At home studies with Kaplan materials
March 2023 -Current
Merchandise Auditor
Perform various duties pertaining to work orders including verifying merchandise stock and pricing.
Remote for Merchandiser @ Survey.com
May 2015-October 2020
Silent K Cleaning (Self owned, shut down due to Covid)
Maintained a cleaning business for numerous residential homes and some local businesses.
March 2011-April 2015
Cashier and short order cook.
Answered phones while attending to customers, maintained stock for the store, helped keep Charge accounts current. Short order cook, prep, phones, orders, stock, kept customers happy in a very fast paced deli.
I have a combined total of 26 years of Customer Service and Care. My experiences come from running my own business, working in retail, various parts of the food industry, providing medical assistance in both home and convalescent environments.
KEY SKILLS —
COMMUNICATION
Customer Care
Conflict Resolution
Time Management
Attention to Detail
Empathetic
Professional
I’ve had the pleasure of being part of grocery store, gas station, and coffee shop families. All of these have molded me into an emphatic listener with strong conflict resolution skills. A great self-starter who learns quickly with an extraordinarily strong work ethic. When given the opportunity I work very well autonomously. I have been spending time loving being a Grandmother but now the kids are in school and I am ready to rejoin the adult world.
LEADERSHIP
Through all my experience I was able to run my own business successfully with three employees under me. Unfortunately the Covid-19 pandemic forced me to close my business.
REFERENCES
Available upon request.
Contact this candidate