Lisa M. Jordan

*** ********* **, ****** ****, Arkansas 72205

Cell: 501-***-****, adxeu6@r.postjobfree.com

Medical Professional/Administration

Training Coordinator, promoted in July 2021

Administrative Assistant over 18 yrs

Assistant manager 4 yrs experience

Over 10 yrs medical experience

Front Office / Back office

10 years Billing / Coding experience

Credentialing Experience

EDUCATION

Certified Career Development Facilitator completed course June 2014

Ashford University, Clinton, IA January 2013

Bachelor’s Degree, Health Care Administration / Psychology

AIBT, Phoenix, AZ October 1994

Certified Medical Assistant

Topeka Technical College, Topeka, KS August 1993

National Certified Medical Assistant

Experience

Arkansas Rehabilitation Services July 2021 - Present

Training Coordinator

Provide training opportunities to field staff

Maintain training database

Compiled reports and feedback of findings to management

Quality Assurance review

Process Counselors college course paperwork

Process Counselors CRC paperwork

Process and approve training request for staff

Process and approve TR1 reimbursement paperwork

Present Training presentations

Process invoices to be paid

Arkansas Rehabilitation Services September 2004-2021

Career Planning and Business Engagement Specialist

Provided technical assistance for employees and managers

Ensured program compliance with state and federal guidelines

Assist in Commissioners Office

Quality Assurance review

Evaluated programs used

Maintained database

Compiled reports and feedback of findings to staff and management

Living Hope Institute, Little Rock, AR September 2002- February 2004

Billing Specialist

Audited collection of old accounts

Payment poster

Made payment arrangements with patients

Otter Creek Family Clinic, Little Rock, AR

February 2002- September 2002

Billing Supervisor

Processed charges for payment reimbursement

Audited files

Posting insurance payments/ patient payments

Quality Assurance review of patient files

Maintained database files

Assistant Manager

Enrolled employees in insurance

Payroll

Cardiovascular & Nuclear Medicine, Phoenix, Arizona

December 1999- January 2002

Assistant Manager

Assistant Manager

Audited patient files

Credentialing Specialist

Maintained database

Processed all physician charges

Made bank deposits

Audited procedures to maintain quality assurance

ER call schedules were taken care of

Contact this candidate