Customer Service Professional

Nyteaira youman

*** ***** ****** ****: 732-***-****

Neptune, NJ 07753 **************@*****.***

Areas of Expertise:

Customer Satisfaction

Accountability

Handling High Volume Transactions

Reliability

Team Training

Procedural Compliance

Customer Service Professional

A consummate professional, I have nearly two years of experience serving the public both in-store and at drive-thru. I have consistently demonstrated keeping calm pressure; I understand the importance of professional courtesy and have dealt with an array of personality types. I am upbeat, punctual, comfortable working on my own for long periods of time, and always comply with company rules. I quickly learn company procedures and uphold them at all times.

Professional Experience and Summary of Qualifications

Taco bell Ocean, NJ 07712 August 2015-Present

Team Trainer

Performing all opening and closing procedures and support tasks in accordance with Taco Bell standards, and training new staff to do the same.

Receiving payment from cars at the drive-thru window, completing the transaction on our point-of-sale system, and quickly handing back the accurate change.

Operating as drive-thru cashier despite weather conditions.

Operating all register, food, and service transactions with integrity and to company standard.

I create meaningful relationships with customers and expedite patron wait time, ultimately increasing the number of returning patrons, by accurately taking orders, utilizing fast cashiering, and fulfilling orders quickly and correctly.

I often go beyond my duties to aid elsewhere in the store as needed.

Quickly and correctly handling high volumes of transactions during peak hours.

Recognizing any safety hazards and reporting them to the appropriate management if I cannot address the problem myself.

Education

Neptune High School

Neptune, NJ

Graduated June 2016

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