Sales,Debt collection and Customer Service

Location:

Johannesburg, Gauteng, South Africa

Posted:

May 30, 2023

Contact this candidate

Resume:

Mar/**/ **** -

Currently

Feb/**/**** -

Mar */**22

Oct/24/2021 -

Jan/24/2022

Oct /15/2019 -

Jan/15/2020

ZANDILE MBALI ZWANE

PROFESSIONAL PROFILE

I am an ambitious woman who is prepared to achieve the desired goals of the job description. I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

EXPERIENCE

Debt Collector

Nudebt Management

Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact debtors to inquire of their payment status Negotiate payoff deadlines or payment plans

Handle questions or complaints

Investigate and resolve discrepancies

Create trust relationships with debtors when possible to avoid future issues

Update account status and database regularly

Alert superiors of debtors unwilling or unable to pay when necessary Comply with requirements when legal action is unavoidable Telemarketing Agent

Miwaylife

Making Cold Leads To Individuals Regarding A Funeral Policy That Is Available At Miwaylife

Sales Associate

Studio 88

Helping And Supporting Consumers With Purchasing For Their Favourite

Apparel Or Branded Shoes, Stock Taking And Dealing With Queries and Complaints

Seasonal Sales Assistant

Sport Scene

Duties and responsibilities

Helping And Supporting Consumers With Purchasing For Their CONTACT

*********@*****.***

065*******

Johannesburg,

Gauteng

PERSONAL DETAILS

Date of Birth : 1999-09-07

Nationality : South Africa

Willing to relocate : Yes

Availability : Immediately

KNOWLEDGE /SKILLS

Excellent Communication skills.

Highly Organised and Multitasker.

Emotional Intelligence

Knowledge of relevant legal

requirements

Experience in working with targets

and tight deadlines

Working knowledge of MS Office and

databases

Stock Management

Product Knowledge

Brand Awareness

2019- 2021

Favourite

Apparel Or Branded Shoes, Stock Taking And Dealing With Queries And

Complaints

Reason For Leaving: Fixed Contract

EDUCATION

Debt Collection Training Program

Mad Training Academy

Debt collection and Standard operating procedures, Telephone Manner & Quality, Assurance, Client specific product knowledge, Excalibur Debt Collection System, Planning, Negotiation Necessities, Debt life cycle and legislation

Travel And Tourism N4-N6 National Certificate

Central Johannesburg Tvet College

Grade 12 National Senior Certificate

Hoerskool Voortrekker

Subjects: English, Afrikaans, Mathematical Literacy, Life Orientation

, Tourism, Business Studies and Hospitality

REFERENCES

Mokgadi - "Nudebt Management"

Manager

073-***-****

Sakhile Qwabe - "MiWay Life "

Team Leader