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Shaneka Webb

813-***-****

**** *. **** ***. ***** FL 33605

adxesu@r.postjobfree.com

OBJECTIVE

To oblain a position that will allow growth and advancemes

PROFESSIONAL SKILLS

‘Customer service skills

Attention to detail

Cashier knowledge

Dispute resolution

Sales

PROFE:

SSIONAL EXPERIENCE

Holiday Express Hotel

Customer Service Rep

6/21- 12/22

© Greeting Customers

© Handling Customer Complains

‘© Assist with placement of orders, refunds, or exchanges.

© Keep Records Of Customer Interactions process.

‘© Ensure customer satisfaction and provide customer support

TOP Gulf

Hostess/ Customer Service Rep/To Go

12/20- 05/21

© Greet customers

‘© Time Management

© Assisting with Event Panning

‘© Assist with placement of orders, refunds, or exchanges,

Anthony Coal fired Pizza

Hostess/ Customer Service Rep/ Cashier

12/2019- 05/2020

© Greet cutomers warmly

‘© Assist with placement of orders, refunds, or exchanges.

‘© Responding promptly to customer inquiries

‘© Ensure customer satisfaction and provide customer support

Tibby’s New Orlean Kitchen

Hostess/ Customer Service Rep

022019-11/2019

© Greet incoming and departing Guests warmly with a genuine smile and eye contact

‘© Inform Guest of current promation and who will be serving

‘* Answer incoming calls to the restaurant and provide appropria

‘* Tend to special Guest needs and requests, ect

to ensure a smooth handoff to the servis

service

EDUCATION

Hillsborough High School

High School Diploma

Il O <

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