Shaneka Webb
**** *. **** ***. ***** FL 33605
*******.******@*****.***
OBJECTIVE
To oblain a position that will allow growth and advancemes
PROFESSIONAL SKILLS
‘Customer service skills
Attention to detail
Cashier knowledge
Dispute resolution
Sales
PROFE:
SSIONAL EXPERIENCE
Holiday Express Hotel
Customer Service Rep
6/21- 12/22
© Greeting Customers
© Handling Customer Complains
‘© Assist with placement of orders, refunds, or exchanges.
© Keep Records Of Customer Interactions process.
‘© Ensure customer satisfaction and provide customer support
TOP Gulf
Hostess/ Customer Service Rep/To Go
12/20- 05/21
© Greet customers
‘© Time Management
© Assisting with Event Panning
‘© Assist with placement of orders, refunds, or exchanges,
Anthony Coal fired Pizza
Hostess/ Customer Service Rep/ Cashier
12/2019- 05/2020
© Greet cutomers warmly
‘© Assist with placement of orders, refunds, or exchanges.
‘© Responding promptly to customer inquiries
‘© Ensure customer satisfaction and provide customer support
Tibby’s New Orlean Kitchen
Hostess/ Customer Service Rep
022019-11/2019
© Greet incoming and departing Guests warmly with a genuine smile and eye contact
‘© Inform Guest of current promation and who will be serving
‘* Answer incoming calls to the restaurant and provide appropria
‘* Tend to special Guest needs and requests, ect
to ensure a smooth handoff to the servis
service
EDUCATION
Hillsborough High School
High School Diploma
Il O <