Customer Service Personal Trainer
Resume:
Hussein Karout
****.******@*****.***
Profile
Focused and career driven with strong customer facing and sales background spanning over 10 years.
Possess a natural flair for creativity with ability to innovate constantly to stay one step ahead of the competition.
Exceptional communication and robust relationship building skills that encourages team collaboration.
Skills
Customer Service • Business Sales • Account Manager • Team Collaboration • Customer Engagement • Retail Assistance
Office 365 • Microsoft Word, Excel, PowerPoint • Microsoft Windows • Zoom • MS Teams • Skype for Business
Employment History
Personal Trainer Mar 2021 – May 2022
Fit Republik – DUBAI
Tasked with finding clients seeking personal training sessions
Selling PT packages to create revenue for the business
Forecasting monthly sales figures
Creating individual training programs to cater to each individuals needs
Involved in crucial planning meetings to enhance company direction
Cabin Crew May 2011 – Oct 2020
Emirates Airlines – DUBAI
First class team member
Resolved all issues professionally and in a timely manner
Handling sophisticated and high profiled customers
Worked collaboratively in team environment
Managed a highly skilled team of 11 – 15 crew members
Utilized strong interpersonal and communications skills to serve customers
Ensured safety and security of customers and other team members
Ensured repeated business by promoting loyalty programs
Qualified in first aid to tackle any health and medical issues on board should they arise
Sales Assistant Feb 2009 – Mar 2011
PAC – Phoenicia Aer Rianta Company – BEIRUT
Assisted customers with product inquiries
Resolved customer complaints post sales customer care
Kept track of inventory assisting merchandiser team
Worked collaboratively in team environment
Expected to meet tight deadlines in a highly pressurised environment
Sole management of various accounts for our most esteemed clientele
Consistently upheld attention to detail, whenever handling sensitive documents and data
Earning top salesman for two quarters running
Appointed team leader in the last 6 months of my tenure, overseeing 3 junior sales consultants
Employment History CONT.
Junior Accountant Jan 2008 – Jan 2009
H.A.BANNOUT, CPA – BEIRUT
Worked collaboratively in team environment
Resolved all issues professionally and in a timely manner
Handled clients account, pre-vat proofing
Accomplished projects on-time
Computerising old data sheets, helped to integrate digitally
Qualifications
Level 3 Certified Personal Training – Body//Hack Fitness Education
Associates Degree, Accounting – Lebanese International University
BT3 Accounting and Informatics – BIR Hassan Institute of Technical and Vocational Training
Achievements
Emirates Noujoum Award for Excellence
Red Cross Volunteer Work
Greenpeace
Languages – English, Arabic, French
References
Available upon request
Contact this candidate