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Costumer Service Customer

Location:
Atlanta, GA
Salary:
85,000
Posted:
May 30, 2023

Contact this candidate

Resume:

Contact

Atlanta - Georgia

786-***-**** (Mobile)

*************@*****.***

www.linkedin.com/in/lucrecia-

lucambio-939581188 (LinkedIn)

Top Skills

Spanish

English

Filing

Languages

English (Professional Working)

Spanish (Native or Bilingual)

Certifications

Certified Paralegal (CP)

Lucrecia Lucambio

Litigation Paralegal

Atlanta Metropolitan Area

Summary

Seasoned paralegal and law professional supporting multi- disciplinary law teams by performing wide array of legal tasks. Dedicated, reliable and enabled to handle a high-pressure environment. Known for positive attitude and flexibility, always willing to collaborate to ensure the success of the team.

Experience

Morgan & Morgan, P.A.

Workers' Compensation-Litigation / Bilingual Paralegal March 2022 - Present (1 year 3 months)

- Work along with two attorneys, handling around 400-client portafolio

- Follow up WC-102 responses from Employer/Insurer

- Draft Brief Support Motions to Compel for WC-102 Responses along with exhibits, change of physician, etc, file on ICMS, serve the adjuster and opposing counsel

- Serve discoveries to Employer/Insurer

- Respond discoveries served by Employer/Insurer, assisting the client

- Set up Independent Medical Evaluation (IME) on behalf of Claimant with different doctors, medical records chronologically and requesting checks to issue payments

- Arrange Functional Capacity Evaluation (FCE) on behalf of the Claimant

- Set up Inspection on the Employer's location

- Handle the calendar of the two attorneys in reference to depositions, mediations, IMEs, FCEs, appeals, WC-102 responses, etc

- Send deposition and mediation letters reminder to all Clients

- Answer phone calls from Americans and Hispanics clients

- Request medical records

- Prepare exhibits for appeals

- Notary

- Handle Litify System for every claim

The Hart Law Firm P.C.

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Workers' Compensation / Bilingual / Litigation Paralegal December 2019 - March 2022 (2 years 4 months)

United States

-Called new clients and prepared Workers' Compensation Intake

-Researched on the Workers' Compensation Coverage Verification website the Workers’ Compensation Insurer Carrier.

-Opened new claims on The State Board of Workers’ Compensation of Georgia, filing a hearing request or a notice of claim

-Submitted any form needed on ICMS

-Filed Brief in Support of Motion to Compel Designation of Counsel on ICMS

-Mailed Letter of Representation and Discovery Packet to Defendant Employer and Insurer Company

-Opened cases on Amicus Attorney system, electronic file, and physical file.

-Referred clients to medical provider for treatments

-Requested client's medical records and itemized billing to different providers

-Reduced client's medical bills under Georgia Workers' Compensation Medical Fee Schedule

-Assisted claimant responding Discovery packet served by Defendant Employer and Insurer

-Scheduled hearings, deposition, mediation, virtual meeting, in person meeting and conference calls with clients. Handle the Attorney's calendar

-Translation services written-spoken, including live translation Spanish-English on behalf of the Hispanic clients and English-Spanish on behalf of the Attorney

- Notary

- Assisted Attorneys in the mediation with Hispanic Clients

-Continued contact with Defense Attorneys via phone or email. Follow up calls

-Followed up cases, making every week calls to clients

-Sent Settlement Demands

-Prepared Disbursement Summary

-Closed files

-Coached junior paralegals on their daily task

Sea Spine Orthopedic Institute

Records Custodian

June 2018 - March 2019 (10 months)

Hallandale Beach, Florida

-Received Subpoenas with or without Deposition from different Law Firms requesting patient's medical records

-Uploaded subpoena information on Compulink System for the patients from Florida and uploaded information on iCore System for patients from Michigan Page 2 of 4

-Reviewed and completed patients medical records

-Prepared and sent invoices to different Law Offices with the cost of the medical records already requested

-Released medical records to different Law Offices once the payment was received

-Answered phone calls from different Law Firms checking status of medical records about a specific patient

When I started to work in this company there were a three month lag with Subpoenas without responses and I was able to responded and updated all of them

CegoStore LLC

CEO Assistant

November 2016 - May 2018 (1 year 7 months)

Pembroke Pines, Florida

- Posted on eBay, Amazon, and Poshmark all merchandise to sell, such as clothes, shoes, jewelry for Women, Men, Children and other items like books, collectibles, toys and everything else that can be sell

- Relisted all the expired items and change price and sale title

- Customer service

- Return and refund the articles

- Shipment of the items

- Merchandise storage

Remax Vip Chacao

Realtor

August 2012 - November 2016 (4 years 4 months)

Caracas Area, Venezuela

- Captured properties and sold properties (residential houses or apartments, commercials and lands), providing excellent costumer service

- Drafted sell and lease contracts for closed negotiations

- Filed documents in different governmental entities

- Attended weekly staff meeting

- Attended courses and conventions to improve sales and customer service capabilities

Fundacion Mision Habitat - Goverment

Real State Attorney

October 2008 - September 2011 (3 years)

Venezuela

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-Drafted and reviewed contracts between the State and Companies

-Drafted documents between the State and Individuals for the acquisitions of lands around the country

-Organized and prepared the process of the Auditor selection

-Filed documents in different governmental entities

-Organized legal inspections with Judges on the properties acquired by the State

RR Donnelley

Corporate Attorney

February 2006 - March 2008 (2 years 2 months)

Venezuela

-Drafted the annual assembly document of the company

-Reviewed and drafted contracts

-Participated in the Union discussion and negotiation

-Filed documents to different governmental entities

-Assisted the Sales Forces to obtain legal documents for the bidding process Education

University of Georgia School of Law

Paralegal Certificate, Paralegal · (2019 - 2019)

Universidad Bicentenaria de Aragua

Bachelor of Laws - LLB, Legal Studies, General · (2000 - 2006) Page 4 of 4



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