Nancy Umsted, SPHR, SHRM-SCP, MBA
**** ************* **, #****, *******, IA 50009
Email: ********@***.*** CELL: 712-***-****
Qualifications Summary
Dynamic, experienced human resources professional able to think outside the box and work with others to effectively to address real-world challenges. Trustworthy, ethical, discreet, organized, resourceful and possessing excellent interpersonal skills. Accustomed to multi-tasking in fast-paced environments with poise and confidence. Exercises judgment within broadly defined policies and practices.
Work Experience
Have more recently worked for Simply Essentials in Charles City and for the past 3nyeard have been HRBP at Amazon. (I do not have update resume available on my phone.)
6/2016-6/2017 Uta Halee/Rite of Passage, Omaha, NE, Human Resources Manager
Responsible for recruiting, onboarding new staff, and training
Local payroll and benefit administration for processing done at corporate offices
Member of leadership team assisting with strategic planning and organizational effectiveness
Documentation, personnel file and computer files management
Employee relations including recommendation to correct problems including assisting and advising management in the formal discipline or termination of employees
Organize and manage employee information to meet agency and customer specifications
Update and document SOP’s utilizing best practices and process management
8/2015-2/2016 Fairfield Castings, LLC, Fairfield, IA, Human Resources Manager
Chief Negotiator for Contract Extension
Employee and Labor Relations, employee counseling and administration of disciplinary actions
Organized and conducted benefit open enrollment
Responsible for interpretation of current employee relations policies and making recommendations for change
Provide counseling and assistance to employees and management in employee or management related issue
Represent company at union meetings and unemployment hearings
Various Temporary Work Assignments
3 week assignment for reviewing, organizing, and filing retirement files dues to audit requirement
6 month assignment as Office Manager for startup organization
10 month assignment as Business Analyst for Healthcare organization for implementation of new system
8/2012-1/2014 Spurgeon Manor, Dallas Center, IA, HR/Business Office Manager
Organized and documented standard operating procedures for business office and human resources responsibilities to ensure regulatory compliance and efficiency
Performed AP, AR, payroll and human resources functions
Conducted climate assessment, interpreting data and results and recommended strategies and suggestions for improvement
Reviewed and updated Employee Handbook and conducted employee training on handbook changes
Worked with organization staff and employees to effectively implement new payroll timekeeping and processing system
1/2012-8/2012 R. Booe and Son Hardwoods, Center Point, IN, Office Manager
Performed AP, AR, payroll and human resources functions
Surveyed employees, requested proposals, investigated options, communicated and implemented new employee benefits program.
Updated safety program tracking, education and performance
6/2010-1/2012 State Auditor Office, Des Moines, IA, Auditor Intern/Assistant Auditor
Assisted in auditing and testing client data as part of annual financial audit
Performed on-site inventory testing, valuation and reporting and performed document audits for smaller entities independently
6/2003 to 4/2008 Country Maid, Inc., West Bend, IA, Human Resources Manager
Assisted the company in the initial implementation and ongoing administration of ESOP.
Co-facilitated strategic planning and mission focusing session.
Revised and rolled out employee handbook to bring into compliance and protect company interests.
Drafted company required safety programs, received approval, and trained employees as required.
Redesigned and educated employees on benefits by preparing and delivering open enrollment presentations.
Provides counselling and assistance to employees and all levels of management in employee and management issues.
11/2004 – 2/2005 Briar Cliff University, Algona, IA, Compensation Course Instructor
Taught junior level compensation class to 15 students – 9 on site, 6 via ICN.
6/2001 – 4/2003 Anchor Glass Container Corporation, Winchester, IN, Human Resources Manager
Facilitated 45% reduction in number of grievances in contract renewal year.
Instrumental in reducing plant workers compensation costs - plant received recognition for having lowest workers compensation cost per worker hour (26 cents).
Developed, trained, and communicated new incident investigation and reporting procedure.
Functioned as change agent to communicate and facilitate changes involving salaried benefits program, PBGC takeover of pension plan, bankruptcy and subsequent relationship with new equity partner.
Recommend and take appropriate action to correct problems including assisting and/or advising management in the formal discipline or termination of employees.
Education/Training/Certifications
Ball State University, MBA 2004
University of Northern Iowa, BA, Accounting 2010
University of Northern Iowa, BA, Business Management/Human Resources
Senior Professional in Human Resources Certification, SPHR and SHRM-SCP