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C **/**** - **/**** +

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C 11/2019 - 04/2020 +

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C 07/2017 - 10/2019 +

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EXPERIENCE

Lab Manager

APPLE (ASCENDION)

Location

Computer Manufacturer

Managed two laboratories, serving over a dozen staff. Designed and Implemented custom touch panel control for lab equipment.

Created logo for internal app.

Contributed to Video Wall Teleconferencing project. Level 3 Support & Design

Chevron (HCL)

San Ramon, CA

Global Energy Company

Directly handled preemptive "return to work" project at Chevron Park Spearheaded new system design standards for inclusion of international Kit of Parts for post-Covid environment. SME to Project Managers, standardizing Microsoft Teams AV system processes.

Executive Support event planning and operations, technical. Spearheaded XR visualization program

Commissioning Specialist

AVI-SPL

Plesanton, CA

AV Technology Integrators

Delivered 350 systems, on 6 job sites: Apple (both local and remote sites), on-site.

Directly took ownership of cross-company escalations. Provided close out support to projects by directly educating end-users about their systems.

Technical Support Lead

Apple Corporation (Coitcom)

Cupertino, CA

Computer Manufacturer

Go to SME for provisioning 450 rooms at Apple Park / Wolfe Campus. Management of employee, tasks, projects, and day-to-day operation for global AV infrastructure, teleconference for the fleet of 2500 conference rooms.

White glove technical support for VIPs.

SME for live stream events.

Streamlined productivity in company-wide provisioning process by 40%

SKILLS

HARD SKILLS

Splunk, Extron, Crestron,

Video Editing, Content Creation,

Video Wall Integration, Python,

Telepresence, QSC, Helpdesk,

Network, IDF/MDF, Debug,

RCA, AV Matrix Switching,

Live Streaming, Commissioning

Microsoft 360, ADOBE Creative Suite, Microsoft

Teams, 3D Animation, Jabber, Cisco, CUCM,

SOFT SKILLS

3D / VR Authoring, Lean/Agile Methodology,

User Experience, Project Management, White

Glove,Coaching, Cross-Functional Leadership,

Technical Leadership, Collaboration, Problem-

Solving, Communication, Customer Service,

Conflict Resolution, Creative Solutions, Employee

Experience, Product Research, Streaming.

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RONALD EDWARDS CTS

Technician, Designer, Engineer: AV-IT

408-***-**** adxeju@r.postjobfree.com

linkedin.com/in/ronald-edwards-a465242 SF Bay Area C 12/2016 - 07/2017 +

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EXPERIENCE

AV/IT Support

Intel Corporation (Compucom)

Santa Clara CA

Microprocessor Manufacturer

AV SME for Intel HQ at 9 campuses

Directly took ownership of cross-company escalations during new AV construction.

SME bridging vision and technological capabilities for high-level events Re-envisioned and improved AV asset management

Contact this candidate