Service Representative Data Entry

TRAVINA HOUSE

Valdosta, GA ***** 229-***-**** ************@*****.***

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Data Confidentiality

Efficient and Detail-Oriented

Customer Account Management

POS Systems and Ordering Platforms

Data Entry and Maintenance

Telephone Management

Inbound and Outbound Calling

Customer Service and Assistance

Deli associate/ Bakery, 12/2021 - 02/2022

Walmart

Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.

Maintained clean, trash-free workspaces to maximize productivity and safety. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures. Student, 10/2019 - 03/2021

Ultimate Medical Academy

Followed school and classroom policies, regulations, dress codes and schedules. Worked in team environment to maintain high levels of productivity. Helped with office tasks, taking messages, scanning documents and answering phone inquiries. Collected, arranged and input information into database system. Non-Medical Driver, 10/2017 - 05/2019

Mids Transportation

Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments. Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.

Documented and reported mechanical issues to appropriate service personnel. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Customer Service Representative, 01/2015 - 10/2017 Amaker Automotive Management

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Food Prep Cook, 06/2013 - 01/2015

Smokin' Pig Barbque

Assembled, stored and disposed of food using proper food handling, labeling and safety techniques. Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers. Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.

Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.

Crew Member / Cashier / Customer Service, 09/2010 - 06/2013 Taco Bell

Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Resolved customer complaints and maintained clean and tidy checkout area. Processed accurate and efficient sales and return transactions to facilitate customer satisfaction. Used POS system to enter orders, process payments and issue receipts. HIPAA Essentials for Healthcare Professionals Certificate Ultimate Medical Academy

Associate of Science Degree: Health Sciences, 2021 Ultimate Medical Academy

Medical Office and Billing Specialist

Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality. High Academic Honors Recognition / Dean's EDUCATION

AFFILIATIONS

List Manage time and priorities in multi-task environments Work as part of a team and maintain a professional and positive environment Microsoft Office Applications / MS Excel MS Word MS PowerPoint KEY QUALIFICATIONS Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data Entry

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