Desk Receptionist Front
Resume:
AK
Asiiat Kostoeva
Professional Summary
I am energetic, open-mind, friendly, patient and ready for everything new. Also hardworking and speak 6 languages, and learning 2 more new. Enjoying life and believe that all difficulties in life its just an experience, so be optimistic whenever and wherever!
Work History
Empanada Loca - Cashier
New York, NY
12/2022 - 03/2023
Pronto Pizza & Catering - Waitress
New York, NY
09/2022 - 12/2022
● Operated cash register to record transactions accurately and efficiently. Responded promptly to requests for assistance, spills and customer inquiries.
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Addressed customer needs and made product recommendations to increase sales.
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Worked with floor team and managers to meet wide range of customer needs
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Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
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● Operated cash register to record transactions accurately and efficiently Kept server areas clean and stocked to increase efficiency while working tables.
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Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
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Provided recommendations on menu items and upsold food and drinks to increase sales.
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Answered customers' questions, recommended items, and recorded order information.
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● Greeted new customers, discussed specials, and took drink orders. Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
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*************@*****.***
Brooklyn, NY 11219
Skills
● Customer Assistance
● Available Weekends
● Serve Customer Needs
● Cleaning and Sanitizing
● Online Orders Preparation
● Cash Register Systems
● Customer Loyalty
● Train Staff
● Serve Food
● Menu Memorization
● Tact and Diplomacy
● Enter Orders
Mount Olympus Resorts - Cashier
Wisconsin Dells, WI
05/2022 - 09/2022
High Rock Cafe - Hostess
Wisconsin Dells, WI
05/2022 - 09/2022
Restaurant White Rabbit - Front Desk Receptionist
Moscow Russia
04/2020 - 05/2022
Arnolds Park Amusement Park - Ride Attendant
Iowa
05/2020 - 09/2020
The Hutt Bar& Grill - Waitress
Iowa Falls, IA
05/2020 - 09/2020
● Operated cash register to record transactions accurately and efficiently. Responded promptly to requests for assistance, spills and customer inquiries.
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Greeted customers entering store and responded promptly to customer needs.
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● Processed refunds and exchanges in accordance with company policy. Addressed customer needs and made product recommendations to increase sales.
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Completed daily side work and opening and closing duties without fail.
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● Delivered pick-up and curbside orders to guests.
● Used cash registers and credit card machines to cash out customers.
● Opened and closed seating sections according to volume of guests. Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
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Helped office staff prepare reports and presentations for internal or client-related use.
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Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
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Trained new team members on company procedures, customer service and issue resolution.
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Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
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● Cleaned rides and attractions to reduce spread of germs and bacteria. Monitored passengers and ride operations and enforced safety regulations.
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Issued tickets to customers and collected payment and fees for desired services.
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● Inspected dishes and utensils for cleanliness.
Restaurant Aheste - Hostess
Turkey Istanbul
02/2017 - 05/2019
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
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Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
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Kept server areas clean and stocked to increase efficiency while working tables.
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Assigned patrons to tables suitable for needs and restaurant section rotation.
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Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
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Rearranged tables and chairs for large parties and retrieved high chairs for children.
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Completed daily side work and opening and closing duties without fail.
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Volunteering
I was a volunteer in F1. Also i was a volunteer in my college, hometown, in absolutely different events. I love to be a part of events organized for nursing homes and orphanages.
Languages
Turkish
Full Professional
Arabic
Full Professional
English
Professional Working
Italian
Limited Working
Korean
Professional Working
Spanish
Elementary
Russian
Native or Bilingual
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