Doris Jones
Mays Landing, NJ***** 856-***-**** *************@*****.***
Professional Summary
Results oriented leader with several years in the health care industry, Strong problem solver who is adaptable, energetic, and possessive excellent organizational analytical skills, self-motivator working independent or team environment. Stellar background in managing inpatient care of patients. Exceptionally talented at monitoring patients, overseeing staffing needs and developing, implementing, and revising policies and procedures.
Skills
In-service Programs
Policy and Program Development
Employee Performance Evaluations
Operating Plans Development
Financial Reporting Coordination
Decision Making
Budget Planning
Employee Work Scheduling
Verbal and Written Communication
Time Management
Employee Recruitment and Hiring
Employee Supervision
Critical Thinking
Work History
Supervisor Home Care 10/2022 - Present
Aleph Home Care /Jewish Federation - Cherry Hill NJ.
Direct supervisory role to aides, up to 100 employees
Manages and oversees all scheduling, nursing assessments etc.
Evaluate employee’s performance.
Select and assign aides for patient care to fit needs and requirements.
Coordinates activities by scheduling work assignments, settings priorities
Assistance in implementation of care plan for each client
Coordinate and schedule reassessments if any changes in care arise in a client.
Monitor and update database daily.
Review of billing codes for submission to billing
Hospitalist / NP's Coordinator, 02/2015 to June 30, 2022
Trinity Health / Nazareth – Philadelphia, PA
Manage Hospitalist Physician schedule including on- call coverage, call outs and locums by communicating schedule to stakeholders, data entry.
Copies and distribute the assignments list to nursing units and physician Leadership as directed.
Kronos Timekeeper
Hospitalist Coverage capture billing, billing review of inpatients. Billing databases update
Support Hospitalist Director team meetings, community meetings, community outreach.
On boarding and assist in Credentialing new hirers
Succession Planning
Employment Law
CV Review
Senior Professional in Human Resources
Manages Nurse Practitioners:
Scheduling and call outs, communicate to stake holders
Distribute schedule and assignment
NP's Timekeeper
Audit and track NP"s billing
Office Equipment
Fluency with excel and managing scanning / transmission of paper forms, combining EMR
Utilizing word and excel effectively in preparation of projects, reports and presentation as required
Interact with I.T. staff to productively capture needed information
Demonstrate ability to use and trouble shoot office equipment
Human Resources Information System
Transitional Coordinator
Trinity Health /Nazareth Hospital
Assisting BPCI Navigator
Collecting of data for analytical review related to patients
Communication with pts, facilities, concerning patient status and condition
Comply with federal requirements
Assessed, developed, and coordinated Physicians and NP's teaching programs to educate medical staff of 15 - 20
Medical Biller Coordinator, 10/2011 to 09/2014
Envision / Emcare – Philadelphia, PA
Adhered to established standards to safeguard patients' health information.
Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
Delivered timely and accurate charge submissions.
Track’s hospital admits, outpatients, direct admits, procedures ICU.
Summit billing information to ensure reconciliation with ED department
Handel phone calls inquiries
Maintain files
Follow company procedures
ICD10 / CPT -4, procedural coding
Computer skills
Data entry to company data base
Medicare Claim Processor, 09/2012 to 05/2013
Staff Mark Agency – Swedesboro, NJ
· Analyze and process Medicare insurance claim electronically
· Knowledgeable about the health insurance industry
· Knowledge of medical terminology
· Correctly read and assess medical documents
· Good communication skills
· Data entry skills
Computer skills
Managed team of 15 - 20 employees, overseeing hiring, training, and professional growth of employees
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Used coordination and planning skills to achieve results according to schedule
Used Microsoft Word and other software tools to create documents and other communications
Oversaw daily operations to ensure high levels of productivity
Monitored company inventory to keep stock levels and databases updated
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Exceeded goals through effective task prioritization and great work ethic
Actively listened to customers' requests, confirming full understanding before addressing concerns
Hospitalist Coordinator, 06/2006 to 05/2011
Envision / Emcare / Shore Memorial Hospital – Somers Point, NJ
Triaged and assessed phone calls from facilities, physicians, and patients to prioritize care and quickly handle urgent issues.
Phoned in prescriptions to preferred pharmacies and assisted with processing medical assistance applications to handle patient pharmacy and payment needs.
Manage seven Hospitalist physician assistance with scheduling
· Coordinate meetings for Hospitalist Medical Director
• Medical Billing
· Update corporate data base
· Serves as liaison corporate office and hospital
· Manage chart capture and other administrative duties.
Assessed, developed and coordinated Physicians, NP's teaching programs to educate medical staff of 15 - 20.
Reduced patient loads through balanced treatment plans involving minimizing length of hospital stays and implementing effective at-home and specialist care
Education
Associate of Science: Medical Insurance Billing,
Cumberland County College - Vineland, NJ
Associate of Applied Science: Health Information Technology,
DeVry University - Villa Park, IL
Associate of Applied Science: Medical Assistant,
National Health Terminology - New Philadelphia, PA