Entry Operator Data
Resume:
**/**** - ******* ******* *** Permit Specialist
Texas Department of Public Safety, SAN ANTONIO, TX
Determines the legal needs and requirements of driver license and identification card applicants. Performs routine office support functions in a Driver License Examination and Renewal Office. Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees. Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and other traffic laws. Receives and responds to telephone inquiries from the general public. Work is performed under limited supervision with moderate latitude for the use of initiative and independent judgment. Work is performed under general direction in rural locations. 07/2014 - Current Leasing Agent
Univesco, SAN ANTONIO, TX
Meet and greet prospects and residents promptly in a professional and friendly manner. Show and lease make ready apartments to prospective residents. Walk
"show" apartments each morning. Investigate and select residents according to criteria set by the company. Prepare move-in papers and renewal leases. Daily entry of leasing traffic. Keep abreast of marketing efforts of other apartment communities in the area; maintain current Market Surveys. Record maintenance repairs needed on Maintenance Service system. Adhere to Company policies, standards and safety procedures. Accept responsibilities in backing up Senior Leasing Manager/Assistant Manager with rent collection when necessary. Accept any other responsibilities that from time to time may be determined by management. 03/2013 - 03/2014 Civilian Official Personal Support Associate Goodwill Industries, RANDOLPH AIR FORCE B, TX
Verified all hard copy/electronic records are correctly maintained, tracked and accounted for in appropriate filing systems. Ensures all derogatory documents filed in the OPF's have been removed once no longer needed, ensures the appropriate documents are entered into the database as appropriate for the type of OPF. Responded to inquires from the government personnel and management. Enters Civilian document into an electronic database with little or no errors. Profiled over 700 document types
05/2009 - 08/2012 Clerk IV
Health and Human Services, SAN ANTONIO, TX
Provided clerical support to Medical Eligibility Supervisor and unit staff. Processed mail, opened and date stamped incoming applications and supporting documents. Reviewed applications for required signature and date. Logged applications and assigned complete applications for processing. Returned incomplete applications to clients and assisted with completion when necessary/requested. Copied and Lorie Farias
5903 ECKHERT ROAD #418, SAN ANTONIO, TX 78240
Phone: 210-***-****
Email: **********@*****.***
Objective
An aspiring team worker, hard working and dedicated professional who wants to meet the challenges posed in the industry and to contribute towards the growth of the organization. Ability Summary
Employment History
returned original documents upon request to clients/customers. Responded to client inquiries and requests for assistance. Maintained confidential files and tracks assignments including reports,inquiries, etc. Office receptionist, pulled and filed case folders, purged case folders and other assigned duties as directed by my supervisor. Tiers trained
04/2006 - 04/2009 Clerk III
Health and Human Services, SAN ANTONIO, TX
Receptionist switchboard operator, answered telephone calls for the section. Recorded messages, answered personal inquiries in order to maintain unit standards. Provided office support and telephone coverage. Assisted with training staff to use switchboard and ensured updating operators materials. Receipt of regular and classified material and routed to correct offices. Provided clerical support to the Supervisor and Administrative Services. Included copying, faxing, ensuring proper signature and distribution, scheduled meetings, and training. Completed additional task or special projects as assigned by supervisor or other unit staff in accordance w/agency guidelines or unit policy in order to meet identified needs or special objectives.
10/2005 - 04/2006 Data Entry Operator II
Health and Human Services, AUSTIN, TX
Completed data entry for the Other Needs Assistance (ONA) provision of the Federal Assistance for Individuals and Households Program (IHP) to assist victims in meeting disaster related expenses or serious needs. Entered disbursement information received from the Comptroller into the Federal National Emergency Management Information System(NEMIS) to update client payment status. Completed batching of payments made to clients to ensure there are no rejects in the system. Entered recoupment information and client information for lost/stolen warrant claims and fraud referrals. Verifies, researches, corrects or retrieves information and tracks payments to clients and fraud referrals. Verified, researched, corrected, or retrieved information and tracked payments to clients in the Health and Human Services. Answered client inquiries to track status of grants approved for payment
07/2001 - 07/2003 Administrative Assistant Customer Service Southeastern Freight Lines, SCHERTZ, TX
Greeted customers, answered multi-phone lines, scheduled appointments, computing, filing, English/Spanish translations with customers, data entry, responded to email or fax inquiries. Managed mail and client traffic. Assigned and monitored assignments thru to completion, maintained calender, assisted w/planning special projects, handled time and leave for unit.
01/1994 - 07/2001 Sales Support Specialist
New Braunfels Smoker, NEW BRAUNFELS, TX
Accountable for top 10 accounts, customer service, shipping/receiving logs, tracked orders, shipments, inventory, damage control.
High School Diploma
New Braunfels High School, New Braunfels, TX
Education
1 Year at College or a Technical or Vocational School San Antonio College, San Antonio, TX
Education History
Administrative Assistant
1 Year at College or a Technical or Vocational School Career Point Business School, New Braunfels, TX
Occupational Licenses, Certificates and Training
Honors & Activities
Typing: 65wpm, Strong analytical and organizational skills, Excellent interpersonal skills, phone manner, and office etiquette Software: All Windows operating systems, Microsoft Word, Excel, WordPerfect,PowerPoint, all related office equipment per the position. Additional Information
Detailed References
Garius Neal, OPF Manager
Goodwill Industries
John Jackson, HHSC Emergency Services Progra
Health and Human Services
****.*******@****.*****.**.**
Charles Hill, Unit 54 MEPD Supervisor
Health and Human Services
*******.****@****.*****.**.**
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