Regional Manager for 3+ years Compliance affordable Housing 5+ years

TERRI LONAM

*** * **** **, ******* Lake, WA. **022

Ph: 509-***-****

Cell: 509-***-****

******.***@*****.***

Professional Summary:

I am a consummate professional, with a solid history in Public Relations. As a leader I am highly motivated, with a commitment to achieving exceptional results. My dedication as an individual to a professional standard conveys an obligation to any corporation, or team that I might have the privilege to be a part of.

Skills:

Administration and Management Critical Thinking

Communication/Public Speaking Social Perceptiveness

Customer Service/Public Relations Judgment and Decision Making

Education:

Bachelor of Arts: English Literature, Eastern Washington University, Cheney, WA

Broker Agent: Licensed in Washington State, Current

Experience:

Regional Manager

Coast Property Management 2829 Rucker Ave Everett WA 98201, Aug 2021-Present. 425-***-****

As a Regional Property Manager over 18 properties in Eastern Washington I am responsible for ensuring my properties are in good condition, by finding tenants, negotiating agreements, overseeing repairs, and making sure the property's value increases. My extensive knowledge as an asset manager, also, ensures a highly skilled analytical thinker, with a solid background in financial/ budgets, and communication.

Compliance Auditor

Catholic Charities Eastern WA. Spokane, WA -May 2020 April 202*-***-***-***

As Compliance Auditor I over saw all 39 properties’ compliance paperwork at the

site level, and ensure all documentation such as lease addendum etc. have meant

all regulatory RCW and fairing housing guidelines.

Compliance Officer/ Regional Manager

Spokane Housing Ventures - Spokane, WA October 2017 to March 202*-***-*** 0170

I am responsible for the compliance and over-site for our investors. As the Compliance Officer, I hold certificates in the following: HUD COS, Tax Credit, tax credit specialist, Rural Housing certified in the USDA as a 515 specialist. I have had training in HOME city, state funding. I have a working knowledge of billing in both USDA and HUD. I ensure all federal and state regulatory requirements are adhered to by performing quality control reviews of annual certifications, complete annual funder requirements, prep for inspections as well as correct all deficiencies for file audits. I am proficient in One-Site, Yardi, Microsoft Word, Excel, and outlook. As a Regional Manager I over saw 13 properties, 352 units in Washington state for a non-profit.

As a Regional Property Manager, I supported and executed company policies for property management operations, by directing the team members assigned to the portfolio of properties under my management. I do this by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives

Property Manager

Spokane Housing Ventures - Spokane, WA October 2016 to October 201*-***-*** 0170

Manage 123 units, Property based HUD and Tax credit units, and HOME city state units, Leasing, overseeing maintenance staff, implement and evaluate vendors when needed, and qualifying future residents by government criteria. Day to day operations include: Phones, customer service, accounting, generating reports, and a proficiency in ICAM, Microsoft Word, Excel, and Outlook.

Property Manager

Pinnacle Management - Seattle, WA January 2016 to July 2016 253-***-****

Managed 120 units, Leasing, overseeing maintenance staff, implement and evaluate vendors when needed, and qualify future residents by screening criteria. Day to day operations include: Phones, Customer service, accounting, generating reports, and a proficiency in Microsoft Word, Excel, Yardi, AppFolio, and Outlook.

Property Manager

Brookstone Apts. Spokane - Valley, WA June 2014 to January 2016 253-***-****

Managed 82 units, Property based HUD and Tax credit units, Leasing, overseeing maintenance staff, implement and evaluate vendors when needed, and qualifying future residents by government criteria. Day to day operations include: Phones, customer service, accounting, generating reports, and a proficiency in AMSI, Microsoft Word, Excel, and Outlook.

Real Estate Agent

Century 21 Real Estate - Spokane, WA March 1996 to September 1996

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Property analyses in the current market. Under write and prepare all documents. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Promote sales of properties through advertisement, open houses, and participation in multiple listing services. Confer with escrow, lenders, home inspectors, and pest control. Ensure that terms and conditions of purchase agreements are met before closing.

Accounting, Bookkeeper

Dellen Wood - Spokane, WA November 1990 to May 1992

Job duties include general knowledge in accounting services such as accounts receivable/ accounts payable/ monthly reconciling. Other duties include scheduling and dispatching trucks to move product, and the day to day operations, answering phones, working with customers, solving any issues that may arise during the day to day performance of duties.

• Judgment and Decision Making • Microsoft Office

• Management

• Data Entry

• Sales

• Typing

• PowerPoint

• Microsoft Excel

• broker agent

• Accounts Payable

• Accounts Receivable

• Property Management

• Yardi

• General Ledger Accounting • Bookkeeping

Assessments

Management & Leadership Skills: Impact & Influence — Highly Proficient

April 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Active Listening — Highly Proficient

April 2020

Actively listening and appropriately responding in conversations Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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